1. Creating Various Documents
Word Processing
Creating Various Documents

2. Letters Types of Letters:
Correspondence sent from one business or individual to another.
Types of Letters:
Personal-Business Letter
Includes no letterhead (stationery)
Business Letter
Includes letterhead (stationery)
Top margin is usually 2-2 ½ inches.
Side margins are typically 1 inch.

3. Parts of a Letter Return Address Date Attention Line
Letter Address (Inside Address)
Salutation
Subject Line
Body
Complimentary Close
Signature Block - writer’s typed name – QS below closing
Can also include writer’s title on same line or below.
Reference Initials
Attachment/Enclosure Notation

4. Types of Business Letters
Formats for Business Letters:
Modified Block –Date, closing, and signature block are typed at center point (six tabs over).
Block Style –Date, closing, and signature block are typed at the left margin (no indentions or tabs).
Punctuation Styles:
Open Punctuation – No punctuation after salutation or closing.
Mixed Punctuation – A colon after the salutation and a comma after the complimentary close.

5. Personal Business Letter in Block Style with Mixed Punctuation
Return Address
Inside Address
All lines begin at the left margin.
Use a colon after the salutation and a comma after the complimentary close.
SS within paragraphs
DS between paragraphs
Salutation
Complimentary Close
Closure

6. Business Letter in Modified Block Style with Open Punctuation
Inside Address
Salutation
Type the date and closure at centerpoint — 6 tabs over.
No punctuation is used after the salutation or the complimentary close.
SS within paragraphs
DS between paragraphs
Complimentary Close
Closure

7. Envelopes and Mailings

8. Memorandums (Memo) Correspondence within a business (in-house).
Single space within the paragraphs and double space between paragraphs.
Types of Memorandums:
Simplified
Formal
Widely used by businesses.
The simplified memorandum:
Is quickly and efficiently formatted.
Is often keyed on a plain piece of stationery.

9. Memorandums (Memo) Formal Memorandums:
Use special headings preprinted on the stationery.
Headings (Double spaced and typed in all caps):
TO:
FROM:
DATE:
SUBJECT:

10. Formal Memo Formal memos are used for inner-office communication.
A formal memo is usually keyed on company letterhead. The headings are in all caps and the descriptors are vertically aligned. A double space separates the parts of the memo. The paragraphs of the body are single spaced with a double space between them
Formal memos are used for inner-office communication.
The top margin is usually 2” but may vary depending on the length of the memo.
The side margins are 1”.
The format for memos is usually preset as a macro and contains the letterhead and headings when retrieved from the file server on which it is saved.