1. Business Letters
Business Technology I

2. Business Documents
In a business environment, people use documents to communicate with others.
Business documents can include:
Letters
Memos
Newsletters
Proposals
Resumes

3. Contents of Business Letters
You will all need to prepare a business letter at some point!
Requests
Inquiries
Confirmations
Acknowledgements
Recommendations
Notifications
Responses
Invitations
Offers
Referrals
Complaints

4. Block Style There are two types of Business Letters.
Business Letters (Letterhead)
Personal Business Letters (Without Letterhead)
When all parts of a letter (including paragraphs) begin at the left margin, the document is arranged in BLOCK STYLE format. Block is widely used for both personal and business correspondence.
MARGINS:
Top: 2.00
Bottom: 1.00
Left/Right: 1.00

5. Basic Parts of a Business Letter
Return Address: In Business Letters, the Letterhead (return address) includes a company name, street address, city, state and ZIP code.
Date: In Business Letters, key the date at the top margin (2.00)
Letter Address: Key the first line of the letter address a QS (Quadruple Space) below the date.
A personal title (Miss, Mr., Mrs., Ms.) or a professional title (Dr., Lt., Senator) is typically used before the receiver's name.

6. Basic Parts of a Business Letter
Salutation: Key the salutation (greeting) a DS (Double Space) below the letter address.
Body: Begin the letter body (message) a DS below the salutation. Single space and block the paragraphs with a DS between them.
Complimentary Close: Key the complimentary close (farewell) a DS below the last line of the body.
Name of writer: Key the name of the writer (originator of message) a QS below the comp close.
A job title or department name may be keyed on the line with the writer’s name, separated by a comma, or it may be keyed on the next line at the left margin.
Signature Block: Sign your name in the QS after Complimentary Close.