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Avaya – Confidential © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya.

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Presentation on theme: "Avaya – Confidential © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya."— Presentation transcript:

1 Avaya – Confidential © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. Why we win against Cisco BE6000 with IP Office

2 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 2 The information discussed and presented is Avaya proprietary and intended for the sole use of Avaya associates and authorized Business Partners for the purpose of selling Avaya solutions and services. Use of any of this information by any organization attempting to sell non-Avaya solutions and services is strictly prohibited.

3 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 3 Cloud Services Virtualization Productivity Optimize infrastructure BYOD Mobility 3 Nearly 50% of employees work outside the office Minimize exposure to risk Limited internal IT staff Collaborate for taking immediate decisions Complexity in operations Midmarket Trends Foresights Workforce Employee Survey, Q2 2012

4 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 4 Avaya IP Office MobilityVideo Security Networking 2,000 users BYOD Avaya Aura ready Vertical Solutions VMware Ready Web Mgmt Interface Built-in apps Lower TCO Cloud ready MS Lync Integration

5 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 55 Cisco - End of Life Announcement Avaya IP Office delivers a higher value than those Cisco legacy systems while offering key new features: web management, VMware ready and scalability among others with a cost effective solution. UC300, UC5X0, BE3000 and BE5000 BE6000 Cisco legacy systems are EoL since January 2014

6 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 66 Messaging Telephony Mobility Management Conferencing TDM Trunk Voic Pro Web Manager Built -in One-X Mobile Client ISR Built-in Jabber client Prime Collaboration BE server/ 1k users 4-6 VM/svr Unity Connection CUCM IM/Presence IPO 500v2 SIP Trunk CUBE Built-in IM/Presence Built-in VPN-Less Access Built -in Expressway Paging Built-in Paging Video Contact Center CC Radvision SME VCS Conductor 911 services Built-in Emergency Responder IP Office SE Identity Engines IDE Secure Network Svr Avaya IP Office ISR Built-in Jabber client Prime Collaboration BE6000 Unity Connection CUCM IM/Presence CUBE Built-in Expressway Paging CC VCS Conductor Emergency Responder Secure Network Svr Cisco BE 6000Cisco BE 7000 # Boxes + Virtual Machines Total Components 3 B + 4 VM 7 3 B + 10 VM 13 6 B + 16 VM 22 x4 SBC

7 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 7 Avaya vs. Cisco solution per market size 1K 2K 3K 4K 5K 6K 7K + IP Office Aura BE6K BE7K UCM

8 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 88 Why Avaya Wins Against Cisco BE6K with IP Office 1. Richer Mobile Experience 2. More Flexible Solution 3. At Least 2x More Scalable 4. Simpler SIP Trunking and VPN-less Access 5. Easier to Set Up and Administer 6. Easier Networking Integration 7. At Least 20% Lower TCO

9 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 9 Jabber One-X Mobile Preferred Visual Voice Mail Wi-Fi - 3G/4G Connectivity ✓ ✓ ✓ ✓ IM/Presence 1. Richer Mobile Experience Geo-Presence Conference Controls Callback Follow a user ✓ ✓ ✓ ✓ ✓ ✓ With Avaya, mobile employees can increase their productivity by being able to locate team workers anywhere and anytime to make decisions in real time. By empowering mobile workers with resources from the office while they are outside. Video p2p ✓ One-X Mobile Preferred offers rich conference controls with click-to- conference, entry/exit notifications, moderate a conference (mute/unmute/disconnect/ isolate). Geo-Presence uses your Mobile Device GPS to provide your contacts location on a map. You can place a call, send an IM or add that contact to a conference directly from the map view. The “Follow a user” feature automatically monitors if your contacts are available and you will be notified when their presence status changes. Allows callback as soon as the calling person is available. CISCO

10 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy E-129 Protocol 2 SIP Line Appearances 2. More Flexible Solution Expansion Module VPN client support Customers will decide which is the best strategy for them, by reducing the solution footprint using their existing servers with IP Office virtualized option or acquiring Avaya servers. Besides, they will benefit from the increase adjustability of using IP Phones for several business purposes, while having easy to access buttons for several call features and they will benefit from the usage of VPN phones in remote sites. Price (Phone + Lic) $ G 1 16 SIP $575 4 SIP $ H.323 $ H.323 $ * SIP $ Cisco 7841/7861 require an Enhanced User Connect License (UCL) ✓ ✓ ✓ ✓ Software Offer Customer can choose the best environment for their solution: Avaya Appliances or 3 rd party servers with Avaya software only. However, Cisco BE6000 runs only on Cisco servers All phones support speaker full-duplex and PoE Class 1 * Supports 2 calls through a Flash key CISCO

11 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy At Least 2x More Scalable 1,000 2,000 Users Audio Conf ports Messaging Ports Call Center Agents Cisco BE6000 Avaya IP Office Avaya IP Office helps customers to easily grow as their business expands without forcing a platform change

12 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 12 SIP Trunking Security Avaya SBC delivers secure treatment for SIP trunking connections Avaya SBC is a single solution that offers higher security at a lower cost. 4. Simpler SIP trunking and VPN-less access SIP Trunking Security Cisco CUBE manages secure treatment for SIP trunking connections Secure VPN-less Access for Mobile Devices Avaya SBC provides VPN-less access for mobile and remote users Secure VPN-less Access for Mobile Devices Cisco Expressway offers VPN-less access for remote workers. It is designed and sold exclusively with UCM 9.1 and later. CISCO

13 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 13 Set up 2 hours 4.5 hours On going Configuration Basic Features 1 minute 2 minutes Advanced Features minutes 3 – 4 minutes 5. Easier to Set up and Administer Avaya IP Office delivers a single image software inclusive of all applications, making it easier to set up and to administer. This saves on average 50% of your IT staff time Avaya IP Office functions as a VPN concentrator for connecting VPN phones in just one server. Besides, VPN phones can be configured directly at the remote location for faster deployments 55% faster 50% faster Set up time includes all the necessary steps to make a system operational including software installation, configuration, and testing. It applies to all key components including call control, messaging, UC, conferencing, management interface and trunking. Basic feature configuration includes creating a new user, adding a voic or changing a password. Advanced feature configuration considers adding UC clients. Avaya IP Office offers secure connectivity for VPN phones. And allows an easy configuration directly at the remote location. Cisco needs a different gateway for managing secure connectivity for remote VPN phones. Also, the VPN phones need to be configured at the main site and then delivered to the remote site to be deployed. CISCO

14 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 14 Auto Setup For deployment cases where there might not be a data networking specialist on site, ERS 3500/4000 provides an automated script to enable fast, error free installation when deployed with IP Office. It only requires to issue a single command, “run ip office”, and it will automate the entire set up process on the ERS 3500/4000 switch delivering: Voice and Data VLANs The IP address management on the ERS The IP address for IP Office file server QoS policies for connecting IP phones. 6. Easier Networking Integration Customers deploying ERS 3500/4000 switches with IP Office, enjoy increasing operational simplicity. They will configure the switch with just one command, as well as simplify ongoing adds, moves and changes This helps ensure fast setup and error free deployment in branch offices Video: ERS switch can save nearly one hour on configuration time and labor cost.

15 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy At Least 20% Lower TCO Partners can now win more business by including monitoring, consulting and any value added services with IP Office deals, while providing a cost effective solution User scenarios consider IP infrastructure (servers + gateways/routers), mid-range IP phones, trunks, audio conferencing, messaging, 20% collaboration client and 3 years service support plus upgrades. Cost per user based on a 3 years cost

16 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 16 Awards and Recognitions Positioned as a Leader in Gartner Magic Quadrants –Unified Communications –Contact Center Infrastructure –Corporate Telephony “Positive” rating in Gartner MarketScopes –Group Video Systems –IVR Systems and Enterprise Voice Portals –Unified Communications for the SMB, North America –Unified Communications for the SMB, Western Europe Positioned as a Leader in Gartner Magic Quadrants –Unified Communications –Contact Center Infrastructure –Corporate Telephony “Positive” rating in Gartner MarketScopes –Group Video Systems –IVR Systems and Enterprise Voice Portals –Unified Communications for the SMB, North America –Unified Communications for the SMB, Western Europe North America –(2013) Product Leadership Award – Software-based Video Conferencing Solution –(2013) Market Share Leadership Award – Inbound Contact Routing Systems APAC –(2013) Vendor of the Year – Inbound Contact Routing Systems –(2013) Customer Value Enhancement Award – Self Services in Contact Center (IVR) –(2012) Inbound Contact Routing Systems Vendor of the Year –(2012) Customer Value Enhancement Award for Self Services in Contact Center SE Asia –(2013) Growth Excellence Award – Video Collaboration Market –(2013) Market Share Leadership Award – Contact Center Applications EMEA –(2012) Market Share Leadership Award – Inbound Contact Routing Systems Global –(2012) Videoconferencing and Telepresence Endpoints New Product Innovation Award North America –(2013) Product Leadership Award – Software-based Video Conferencing Solution –(2013) Market Share Leadership Award – Inbound Contact Routing Systems APAC –(2013) Vendor of the Year – Inbound Contact Routing Systems –(2013) Customer Value Enhancement Award – Self Services in Contact Center (IVR) –(2012) Inbound Contact Routing Systems Vendor of the Year –(2012) Customer Value Enhancement Award for Self Services in Contact Center SE Asia –(2013) Growth Excellence Award – Video Collaboration Market –(2013) Market Share Leadership Award – Contact Center Applications EMEA –(2012) Market Share Leadership Award – Inbound Contact Routing Systems Global –(2012) Videoconferencing and Telepresence Endpoints New Product Innovation Award Edison Award –Third Edison Award for Innovation in Collaboration and Communications IDC MarketScape –A leader in Worldwide Unified Communications and Collaboration Current Analysis Intelligence Report –Outbound Contact Express; positive analyst perspective Info~Tech –2013 Video Conferencing Vendor Landscape Award (Champion status) InfoComm –2013 Best of Show Award for SMB: Avaya Video Collaboration Solution for IP Office TMC –2012 Speech Technology Excellence Award for Avaya Aura® Experience Portal Speech Technology –2012 Star Performer Award for Avaya/Aurix –2012 Vendor Contender Award for Speech Analytics, Aurix MIC Research Institute –Contact Center Market Leader in Japan Edison Award –Third Edison Award for Innovation in Collaboration and Communications IDC MarketScape –A leader in Worldwide Unified Communications and Collaboration Current Analysis Intelligence Report –Outbound Contact Express; positive analyst perspective Info~Tech –2013 Video Conferencing Vendor Landscape Award (Champion status) InfoComm –2013 Best of Show Award for SMB: Avaya Video Collaboration Solution for IP Office TMC –2012 Speech Technology Excellence Award for Avaya Aura® Experience Portal Speech Technology –2012 Star Performer Award for Avaya/Aurix –2012 Vendor Contender Award for Speech Analytics, Aurix MIC Research Institute –Contact Center Market Leader in Japan Others Recognitions 2012 PilotHouse Award: Radvision, an Avaya Company, Ranked First in Market Challenger Category 2012 PilotHouse Market Leader Award for IP Contact Center 2012 PilotHouse Award: Radvision, an Avaya Company, Ranked First in Market Challenger Category 2012 PilotHouse Market Leader Award for IP Contact Center Avaya collaboration solutions have been recognized worldwide in different regions

17 © 2014 Avaya Inc. All Rights Reserved. Avaya Proprietary & Confidential. Use pursuant to the terms of your signed agreement or Avaya policy. 17 Why Avaya Wins Against Cisco BE6K with IP Office 1. Richer Mobile Experience 2. More Flexible Solution 3. At Least 2x More Scalable 4. Simpler SIP Trunking and VPN-less Access 5. Easier to Set Up and Administer 6. Easier Networking Integration 7. At Least 20% Lower TCO

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