1. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Morale and Welfare Svcs RCMP Veterans Presentation to Ottawa Division RCMP Veterans Mark B. Watson Commodore, RCN 9 April 2013

2. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Agenda Director General Personnel Family Support Services (DGPFSS) Vision Canadian Forces Personnel Family Support Services (CFPFSS) – Who we are Morale & Welfare (MW) Eligibility Categories Future Services Available to former RCMP

3. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Make Canadian Forces Personnel Family Support Services (CFPFSS) one of the strongest military Morale and Welfare organizations in the Western world by providing programs that provide widest possible benefits to the greatest number of serving and former service personnel and their families: One Community, One Million Strong DGPFSS Vision

4. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFPFSS – Who we are Canadian Forces Personnel Family Support Services (CFPFSS) = Morale & Welfare (MW) Responsible for: –administering Non-Public Property on behalf of the Chief of the Defence Staff (CDS) –Delivering selected public morale and welfare programs, services, and activities to eligible members and their families on behalf of the Chief of Military Personnel (CMP) 5000+ employees on bases/wings/units and HQ in Ottawa ensure that the Defence team receives the MW services they deserve.

5. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Military Family Services Program Military (MFS) Organizational View Casualty Support Management (DCSM) Chief Military Personnel NPP Fin (CFO) NPF HR (VP HR) NPP IM/IT(CIO) Non-Public Public Staff of NPF CEO NPF Chief of the Defence Staff Managing Director NPP DGPFSS Pers Support Prog (C PSP) ASD Coordination M&W in Family Services Alternate service delivery: Public funding delivered through Non-Public Property Commercial Services - Retail, Fin & Insurance (CANEX/NATEX, SISIP FS)

6. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFPFSS Programs & Services Commercial Services –CANEX –SISIP FS DCSM (Casualty Support Management) Military Family Services PSP (Personnel Support Programs) Corporate Outreach & Initiatives –Canadian Defence Community Banking –CF Appreciation –Sponsorship –Support Our Troops Funds Support Divisions –Finance –Human Resources –Information Services

7. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Scale of Operations Total $713M (19.5% Public / 80.5 % Non-Public) Public Funds SISIP Financial Services ($280M) CANEX Retail ($52M) Messes ($24M) Base / Wing / Reserve Unit Funds ($77M) C108 ($25M) C109 ($88M) Central Fund ($124M) Assistance Fund CFPAF ($17M) DCSM ($26M) NPP net worth / publicly funded expenditures FY2011-12 } CANEX 2011-12 Revenues: $135M SISIP FS 2011-12 Revenues: $77M

8. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Former RCMP Existing Category: Currently not listed as eligible patrons Future Category: Pensioners – Former RCMP in receipt of an annuity and their families Once implemented, former RCMP members and their families will have access to selected Morale & Welfare Services. MW Service Eligibility Categories

9. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Overview: Future Services Available to Former RCMP – CANEX – Canadian Defence Community Banking – PSP Community Recreation – PSP Specialty Interest Activities – Messes – CF Appreciation

10. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CANEX Shop at CANEX outlets: -Retail Stores, Grocery Stores, ExpressMarts Concessions -Tim Hortons, Subway -Barber shops, florists, optometrists, pharmacies, beauty salons, medical/dental offices, travel services service stations, tailors/seamstresses E-commerce

11. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CANEX The Personal: Home and Auto Group Insurance HOME INSURANCE: Water Damage and Seepage Coverage, Identity Theft Assistance, Burglar Alarm Discount AUTO INSURANCE: Accident-Free Protection, Loyalty Savings, Winter Tire Discount, Students Rates, Recreational Vehicles and more Portability: If you should move, be transferred or retire within Canada: your coverage can travel with you. (Certain conditions apply.)

12. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CANEX Home Heating Oil If your home is heated by oil, you can save on the regular delivered price of home heating oil. Not available in all regions of Canada. (May be available in areas of the following provinces: BC, ON, QC, NB, NS, Nfld, PEI) Apply online or contact CANEX about services available in your area. Visit: www.canex.ca/hhowww.canex.ca/hho

13. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CANEX CANEX Loyalty Program – CANEX Club XTra Rewards you for shopping at CANEX Easy to earn and redeem points Points accumulated with the purchase of eligible goods. Points redeemed at participating CANEX Outlets for savings rewards off a purchase. Visit: www.clubxtra.cawww.clubxtra.ca

14. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CDCB Proudly served by BMO Bank of Montreal Discounted banking plans Competitive mortgage rates BMO Support Our Troops MasterCard Visit: www.cdcb.cawww.cdcb.ca (Former RCMP currently eligible)

15. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CDCB Performance Plan First 2 months free $5.45/month (Reg. $13.95/month) Unlimited transactions Unlimited accounts Premium Plan First 2 months free $16.50/month (Reg. $25/month) Unlimited transactions Unlimited accounts Bonus travel features Senior Plan (55 and older) FREE banking Unlimited transactions 1 additional FREE non-BMO ATM transaction/month (CDCB bonus) Plus Plan for Students/Teens/Kids FREE banking for full time students 30 transactions/month 2 non-BMO ATM transactions/month (CDCB bonus) Everyday Banking Plans:

16. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Recreation Services Access to: –Fitness and recreation facilities Over 325 facilities used for recreation Common fitness facilities: cardio-weight, gymnasiums, arenas, pools and outdoor sports fields Common recreation facilities: community centres, libraries, playgrounds and club specific, such as auto hobby garages. Access is granted through individual/family memberships Prices range from $75 - $250 annually

17. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Recreation Services –Recreation activities : Over 500 different types or recreation activities, interest areas include: - Fitness and sports- Arts and culture - Hoppy and travel- Outdoor adventure and -Aquatics –Recreation programs: instructional classes, sports leagues, and recreation clubs for preschoolers to adults In person and online registration. HIGH FIVE registered, which is the quality standard for sports and recreation programming in Canada.

18. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Recreation Services –Community recreation equipment rentals: Great for parties, reunions, sports events, etc. (Kayaks, snowshoes, canoes, fitness equipment, party and carnival games, audio-visual and much more) –Contests (DND Photography Contest) –Special events (Family Days, Winter Carnivals) Services and costs vary by Base/Wing.

19. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Recreation Services CF Community Gateway Services vary by Base/Wing/Unit Learn more about what recreation and leisure opportunities are available and register online at www.cfgateway.com

20. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Specialty Interest Activities Access to: –Golf: 15 locations across Canada (Barrie, Cold Lake, Comox, Esquimalt, Greenwood, Halifax, Kingston, Oromocto, Ottawa, Petawawa, Edmonton, Shilo, Trenton, Valcartier, Winnipeg) and 6 social clubs using civilian courses: ( Chilliwack, Gander, Goose Bay, Moose Jaw, St-Jean, Suffield) –Marinas and Sailing: 8 locations (Comox, Esquimalt, Halifax, Kingston, Petawawa, St. Jean, Toronto, Trenton) –Campgrounds & Cabins: 5 locations (Comox, Greenwood, Halifax, North Bay, Petawawa)

21. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Specialty Interest Activities Access to: –Rod and Gun Clubs: 7 locations across Canada (Barrie, Dundurn, Greenwood, Ottawa, Meaford, Shilo, Valcartier) –Horseback Riding: 4 locations across Canada (Cold Lake, Edmonton, Dundurn, Wainwright) –Skiing: 3 programs across Canada, (no actual facility, operate as extension of recreation program) (Gander, Ottawa, Yellowknife) –Curling: 7 locations across Canada (Cold Lake, Edmonton, Gagetown, Greenwood, Halifax, Kingston, Montreal) –Skeet Shooting: 5 locations across Canada (Edmonton, North Bay, Petawawa, Shilo, St-Jean) www.cfpsa.com/en/AboutUs/PSP/specialtyinterest

22. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Messes Social and dining clubs - centre of social life for units, stations, bases and ships May be invited to join as Associate Members Rent facilities for private function with the support of a sponsor

23. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Newspapers PSP publishes 17 Canadian Forces Newspapers: provide news of interest to members of the Defence team and their families. Subscriptions available Advertising opportunities available

24. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CF Appreciation Program Official discount program of the CF Members can save at more than 26,000 locations locally, nationally and worldwide 8 Categories: Accommodations, Attractions, Entertainment, Dining, Recreation, Services, Shops, Travel & Transportation Visit: www.cfappreciation.cawww.cfappreciation.ca (Former RCMP not eligible Eligibility under review)

25. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CF Appreciation Program CF R&R Club –linked to US Armed Forces Vacation Club –linked to Gov Rewards and International Cruise Excursions –Access to 3500 accommodations in 80 Countries starting at $369 USD per week –Access to cruise lines, airlines, and 3000 US Golf Courses at guaranteed low prices. Visit: www.cfappreciation.cawww.cfappreciation.ca (Former RCMP not eligible Eligibility under review)

26. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CF Appreciation Program CF R&R Club Examples: Silver Lake Resort, Kissimmee Florida, 7 nights/$369 USD Barnsdale Country Club Rutland, England 7 nights/$369 USD Wyndham Ka'eo Kai Kauai, Hawaii 7 nights/$369 USD

27. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES DFIT.CA Allows user to generate running regimen, training regimen or view training calendar Create personalized training regimens Training programs focus on fitness required for operations

28. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFOne The CFOne card will be the one card eligible members need to access CFPFSS Morale and Welfare Services. Confirms cardholder is part of the Defence Community One Community, One Million Strong Multi-Phased Approach –Phase 1: (2013) access to the CANEX Loyalty Program and CF Appreciation Program –Future Phases: expanded to include access to PSP recreation services; administration of Mess fees, access to clubs and activities, as well as other MW services. –Note: A $5 fee will apply to serving and former RCMP.

29. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Project FORCE Fitness for Operational Requirements of CF Employment 1.Sand bag liftstd: 3 min 30 s 30 consecutive lifts of a 20 kg sand bag to a height of 91 cm, alternating between left and right sand bags separated by 1.25 m. 2.Loaded shuttlesstd: 5 min 21 s Complete ten 20 m shuttles alternating between a loaded shuttle with a 20 kg sand bag and unloaded shuttles, for a total of 400 m. 3.20m rushesstd: 51 s Starting from prone, complete two 20 m shuttles sprints dropping to a prone position every 10m, for a total of 80m. 4.Sand bag pullstd: complete Carry one 20 kg sandbag and pull four on the floor over 20m without stopping. Launched 4 Mar 2013 Defining a new generation of fitness testing -Looks / feels Like the job -Minimal equipment (sand bags) -Objective testing -Equal total physical work for all -Functional movements