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TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

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Presentation on theme: "TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc."— Presentation transcript:

1 TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc

2 22 Year Corporation Headquarters: Jupiter, Florida USA 60 miles north of Miami Product Development, Sales, Marketing, Technical Support About TransTel

3 Affiliated Company Locations -TransTel USA -TransTel Indonesia -Taiwan -Thailand -Australia -New Zealand -China About TransTel

4 Key Accomplishments – Sales in over 50 countries worldwide – Over 250,000 Systems Installed & Working – OEM to Philips, Telecom Italia, others – Business & Hotel Motel Platform – Advanced Property Management Interface – Government & Military Installations About TransTel

5 Office Locations New Zealand China Malaysia Dealers & distributors worldwide USA Indonesia Taiwan Australia

6 Proven Track Record Outstanding Performance Competitively Priced- Reduce Cost – Improve Guest Experience Advanced Feature Set for Hotel Operators Standalone Operation or Advanced PMS Capability Emergency Services Certified E-911 with recorded announcement E911 Bumping Emergency/Fire Alarm Evacuation Best Support in Industry Why TransTel TDS Lodging System?

7 Why TDS Series Lodging System? Flexible Configuration Options - PSTN Lines, ISDN, VOIP - Admin. & Guest Room Integrated Call Center for Reservations Standard feature! VOIP Options SIP Trunking for low cost carrier services Network multiple locations together Allow remote communications at no cost TDS Lodging Systems are customizable to your property Automated Attendant Greetings Music on hold messages Automatic Wakeup Messages PMS Interface Certifications Micros Fidelio, Opera, Opera Express Oasis Inn Quest Roomaster PowerPro VHP Many more

8 Resorts – 5, 4, 3, 2 Star! National Hotel Chains Independently Owned Operators Small Bed & Breakfast Fishing & Ski Lodges From as few as 12 rooms To as many as 1200 rooms B&Bs Lodges Resorts Hotel Chains Lodging Solutions for any property type and size!

9 Supports 2 Protocol Types Certified for Micros Opera, Opera Express, Fidelio using FIAS protocol Mitel Emulation Compatible with a variety of other PMS vendors Seamless Integration of front desk operations and PABX features Front Desk Administration- Property Management Interface

10 Seamless Integration Check In Check Out Guest Name Suite Services Voice Mail Notification Do Not Disturb Wake Up Message Waiting Room Status Guest Billing Property Management Interface PMS Protocol Link Room Telephones (with Message Waiting Lamp) LAN Micros Opera / Fidelio Server PSTN ISDN IP Network TDS600 Front Desk Workstation Bi Directional Interface providing exchange of information

11 Gateways are expensive between PABX & PMS Software. Problems such as unstable sync, loss of data, etc. can occur and are cumbersome to troubleshoot. TRANSTEL TDS Series can connect directly to most PMS Software Servers directly, hence eliminating costs and service headaches. PABXGateway PMS Server CONVENTIONAL PABX Property Management Interface PMS ServerTranstel TDS Series TRANSTEL TDS SERIES

12 Property Management Integration

13 Universal Hotel Service Key A Universal Hotel Service Key followed by a single digit is all that is required to activate features. Hotel 1- Check In, Hotel 2- Check Out, Hotel 3- Message Waiting etc. Simplifies training of front desk staff Great back up solution in case PMS goes off line or loses link for any reason Front Desk Administration

14 Message Waiting Set a message waiting for guest room Wake Up Set wake up time for guest Wake Up attempt failure notification Wake up call history report Room Status View & change guest room status Clean, dirty, occupied etc. Front Desk Administration

15 Call Credit Limit Sets a credit limit on guest phones and shuts phone off when limit is exceeded Call Cost Accounting Hotel owners can set own rates for calls Print and inquiry from front desk No expensive 3 rd party system required Front Desk Administration

16 Wireless & Mobility Options Supported Wifi Telephones Traditional cordless telephone sets paired with Operator console SIP Dect Wifi Receive and transfer calls from anywhere on property Front Desk Administration

17 When guest dials 911 the emergency operator will hear a special voice announcement identifying the exact room number of guest Specially programmed Operator Console phones and other phones can ring at the same time indicating the guest room calling When console operator answers a conference is created between guest, hotel operator and 911 operator Emergency Guest Services E-911 Feature

18 When guest dials 911 and all lines are busy, system will bump an existing call off and provide priority call processing to the E-911 originator. Emergency Guest Services E-911 Bumping

19 In the case of an urgent emergency Hotel Managers can press an external button connected to the TDS System. On activation, all Guest Room Telephones will begin to ring in short repetitive bursts. Upon answer the Guest will hear the (recordable) Emergency Evacuation Message which can provide instructions for leaving the premises immediately. Emergency Evacuation / Fire Alarm Feature

20 ANALOG PHONE WITH PAGING CAPABILITY TransTel guest phones model AH99P can be paged for announcement purposes Room 111Room 112 Operator paging to all rooms Room 114 Room 113

21 TDS Lodging System Features Automated Attendant - Direct Answer All Calls - Answer Overflow Calls Day & Night modes of operation Voice Messaging Guest Mailbox Administration Mailbox Password Control Custom Wake Up Messages Least Cost Routing T1 and ISDN PRI Lines VOIP Sip Trunking

22 TDS Lodging System Features Toll Control Call Accounting Call Credit Limit Establish limit amount Disconnect when limit is reached Flexible Numbering Plan Variable digit length Custom Messages On Hold Custom Wake up Message Single Digit Dialing for Services - Room Service - Valet etc.

23 Features Room to Room Dialing Control Elevator Phones Caller ID - Internal Calls from guest rooms - External Calls Cordless Telephone Support - For Attendant Console - Maids Mini Bar Service

24 Voice Guided Guest Features Eliminates user guides and makes using the telephone set hassle free and simple Automatic Wake Up Guest can set his own automatic wake up from the room without requesting assistance from front desk Do Not Disturb Guest can enable or disable do not disturb from the room without requesting assistance from the front desk Guest Services

25 Voice Mail Voice Mail boxes for each guest are provided and can be controlled by password if desired. Message Waiting Light Guests can be informed by message waiting light indication of new messages Single Digit Dialing for services Guest phones may be set up for dialing a single digit to reach services such as room service or concierge Guest Services

26 Reasons to choose the TransTel Lodging Series for your hotel TDS Lodging Systems offer the best price / performance ratio in the industry Fully integrated telephone system, automated attendant, voice mail and call accounting Feature set designed for simplicity and ease of use Proven and reliable platform verified over a variety of applications and countries Top notch customer support

27 TransTel Clients

28 International Hotel Brands already using TransTel TDS Lodging Series





33 TransTel TDS Lodging Series – Noteworthy Clients Chateau de Bali Luxury Villas & Medical Spa

34 TransTel TDS Lodging Series – Noteworthy Clients Rendezvous Grand Hotel Auckland, New Zealand

35 TransTel TDS Lodging Series Noteworthy Clients Pullman Central Park Jakarta, Indonesia

36 TransTel TDS Lodging Series – Noteworthy Clients Aston NIU Manokwari Hotel & Conference Center Papua, Indonesia

37 TransTel TDS Lodging Series – Noteworthy Clients Fave Hotel Surabaya

38 TransTel TDS Lodging Series – Noteworthy Clients Aston Soll Marina Bangka, Indonesia

39 TransTel TDS Lodging Series – Noteworthy Clients Mercure Convention Center Jakarta, Indonesia

40 TransTel TDS Lodging Series – Noteworthy Clients Aston Paramount Serpong, Indonesia

41 TransTel TDS Lodging Series – Noteworthy Clients Green Park Inn, North Carolina Americas Historic Hotel Register Visited by US Presidents and Dignitaries

42 TransTel TDS Lodging Series – Noteworthy Clients Holiday Inn Express Moses Lake Washington Hotel Register

43 Dealers and distributors in many countries throughout the world. TransTel is a mature and experienced international company. Partner with TransTel

44 TransTel Communications, Inc Park Lane South, Suite 400 Jupiter, Florida Tel/Fax: Choose TransTel Experience counts! Contact us today!

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