1. Presentation to BISS parents 10/12/2016 Martin Leung Shanghai Geeks

2. Shanghaigeeks We fix computers We fix networks We make house calls We speak English, Chinese and Geek! We are Information Technology plumbers. http://www.shanghaigeeks.com

3. Agenda VPNs TV Options Internet in the House Useful Services and Websites Internet Security Free Advice

4. The Great Firewall of China China restricts all data going in and out of the country VPN is the way to access data overseas.

5. VPNs Astrill ExpressVPN StrongVPN HMA VPN VyprVPN VPN.AC Christian VPN Personal VPN Home VPN Air VPN Nord VPN Betternet Boleh VPN Witopia PureVPN

6. VPNs Routers: Use if following applies: – You want to share a VPN subscription across family in the house. – You have a device that does not have VPN capability: Apple TV, Roku, Amazon Fire, Google Chromestick, Xbox One, Playstation, etc. – Beware: Routers work well, but become bricks when China blocks all VPN services.

7. VPNs Internet speed: sh.189.cn/support/netreport Upload and Download Speed

8. Internet Access Issues Will be slower at different times of the day. May slow down if target website uses Google or Facebook ad services 4 device limit on Telecom routers.

9. TV Services Cable TV Local DVD store TV devices: (note: requires VPN router) Apple TV: Netflix Roku/Amazon Fire: BBC iPlayer Satellite TV Dish TV – Taiwan Skynet – Australia Dream TV – Philippines Streaming TV Slingbox www.ustvnow.com

10. TV Services Avoid Android TV boxes – Blocked by local Chinese authorities – Inconsistent quality – No money back guarantee. Try local alternatives: – Tv.sohu.com/drama/us – V.baidu.com/tv

11. v.baidu.com/tv Click Here

12. v.baidu.com/tv

13. Internet in the house How big is the house? How thick are the walls? Network wiring? Outlet box?

14. Internet in the house Solutions: Multiple routers on each floor Wireless repeaters Find and re-use wiring inside the walls.

15. Services you must install WeChat Taobao account Alipay Online Banking Dididache or Uber

16. Useful Websites Streaming music – Music.baidu.com Translate Chinese to English – Fanyi.baidu.com Draw a word in Chinese, see the Pinyin, translate to English – www.nciku.com

17. Securing Yourself Data Backup: – Hard drive – Cloud Storage – Mac: Time Machine Software – PCs: Microsoft Synctoy, Backup program (Windows 8 and higher) Surf the Web Safely

18. Securing Yourself Setup Antivirus programs – Macs: Avira, Malware Bytes. – PCs: Almost anyone out there. Online: Setup two-phase verification – USB Dongles, SMS, voice calls Online: Setup two separate e-mails – One for normal use. – One for purchasing stuff.

19. Securing Yourself Change passwords frequently E-mail: Don’t click on everything – Viruses attack your system when you permit them to enter.

20. Spam Example 1

21. Spam Example 2

22. Spam Example 3

23. English Speaking Hotline Numbers China Telecom: Dial 10000, option 2 for English China Unicom: Dial 10010, option 6 for English China Mobile: Dial 10086, option 2 for English Apple Care: 400 666 8800, option 2 for English

24. Free tips to speed up computers Richard’s Mac advice (http://www.shanghaigeeks.com/richardmactips.docx)http://www.shanghaigeeks.com/richardmactips.docx – Verify Disk permissions – Re-index Spotlight – Malware Bytes Ad Malware software. Martin’s PC advice (http://www.shanghaigeeks.com/pctips.pptx)http://www.shanghaigeeks.com/pctips.pptx – Turn off programs that startup (MSCONFIG) Reformat PCs every 2-3 years Add RAM and hard disk space.

25. Free Advice If iPad or iPhone doesn’t connect to internet, and you see the VPN status at “Connecting” – Go to Settings -> General -> VPN and click on the (i) icon for the VPN – Turn off “Connect on Demand”