1. #ibmiod IBM Patient Care and Insights tools for the patient, care giver and care team to … 1.Build Data Driven Evidence Based Insights o By building comprehensive data-driven population-evidence based insights (from both structured and unstructured data sources) by using IBM Content Analytics, Natural Language Processing technology based on Watson unstructured information analysis o Identify trends, patterns, anomalies, deviations and complex relationships to medical outcomes 2.Enable Intervention Opportunities o Use predictive analytics to surface previously unknown risk factors, predict condition deterioration, readmission events and disease onset o Use similarity analytics to more accurately identify earlier intervention opportunities based on multi-factorial risk stratification schema 3.Deliver Outcomes Based Coordinated Care o Deliver case based work flow automation using patient centered models, while maintaining the ability to support the ad-hoc nature of care delivery across multiple care settings o Proactively plan, monitor, manage and collaborate using a share-able, digital patient care plan that is web based and EMR neutral, and can be used regardless of care setting by the patient, his/her doctors and family members.

2. #ibmiod Advanced Case Management Events, Triggers and Subscriptions Forms, Assessments and Workflow Document Management / Full Audit Paper / Fax Capture and Conversion Unstructured Data (Nurses notes, claims, discharge summaries, lab results, loose papers, etc.) Structured Data (Billing data, EMR, supply chain, etc.) Raw Information Clinical or Operational IBM Healthcare Provider Data Warehouse Paper / Image /Fax Data Capture and Transformation IBM Advanced Care Insights Aggregate, Analyze and Visualize Healthcare domain annotators for advanced Natural Language Processing Predictive Analytics Platform Models, including: CHF Readmission, CHF Onset Treatment Efficacy Resource Utilization Physician Matching Multi-factorial Personalized Patient Analysis Clinical data summary and timeline visualization Sharable, Electronic, Patient- Centered Care Plans Electronic Cases/ Patient folders Web Based Portals for Patient, Caregiver, and Care Team Secure Communication Platform Automated “Next Step” Events, Triggers, Alerts and Reminders Document Management: Digitizer, Retrieval and Storage Audit logs to support HIPAA compliancy IBM Care Manager Activate, Intervene and Coordinate Build new evidence based insights Deliver Context Based Coordinated Care IBM Patient Care and Insights Solution High-Level Overview

3. #ibmiod  IBM Content Analytics for Healthcare Built on Watson Unstructured Information Analysis Architecture (UIMA) natural language processing technology Trend, Pattern, Anomaly, Deviation and Context Analysis Enterprise Search Capabilities Studio Workbench to Build Annotators and Rules Medical Fact, Relationship and Outcome Annotation LPR Semantic Augmentation and Storage for Unstructured Data Content Lineage and Traceability Selective Analytic Processing  SPSS Modeler Predictive Modeling and Scoring for Probability and Outcome Analysis IBM Similarity Analytics Multi Dimensional Personalized Patient Analysis Based on Machine Learning Resource Utilization Analysis Disease Onset Prediction Treatment and Physician Comparative Effectiveness Dynamic Configurable User Experience / Population Visualizations Out Flow Visualization for care pathway recommendations Advanced technology combining IBM Content and Predictive Analytics and Similarity Algorithms IBM Advanced Care Insights Aggregate, Analyze and Visualize

4. #ibmiod 1.Patient artifacts are ingested into the system and saved in the ICPA analytic store. 2.The content analytics system then analyzes the data to produce content annotations. These annotations are converted to features and saved in the ICPA analytic store. 3.The predictive analytics system uses the features as inputs to the predictive models to produce insights and risks which are also saved in the ICPA analytic store. 4.The insights can then be visualized in the ICPA user interface or can be exported to IBM Content Analytics with Enterprise Search (ICA) or a customized export for other uses. IBM Advanced Care Insights Aggregate, Analyze and Visualize

5. #ibmiod In the time it normally takes other companies to decide what to build, IBM Case Manager rapid case designer and prototyping tools can help you test the solution. “IBM can claim the strongest scores across the three DCM use case categories — investigative, service request, and incident management — reflecting the strength and comprehensiveness of its overall portfolio, which combines BPM, ECM, and analytics.” – Forrester Research 4 Advanced case management with IBM Case Manager Simplifying the delivery of case-based solutions

6. #ibmiod IBM Care Manager Capture, Activate and Coordinate Application mobile device friendly Sharable patient centered care plan with extensible template that is customizable for individual patient needs and preferences Calendaring Service for care plan related activities Patient, Caregiver and Provider/Payor Portal Profiles and Role Based Views, Security and Management Alerting & Notification Services, Events, Triggers and Subscriptions Audit logs for care process validation and work load productivity Home and Transitional Care Management Analytics driven care management pre-enroll Forms, Assessments and Workflow Electronic folders / Case Management Plan deviation messages, assessment launching, and adhoc tasking Paper / Fax Capture and Conversion Dynamic Care Coordination built on industry proven IBM Case Manager Platform

7. #ibmiod ICM Task – Review of care plan creation

8. #ibmiod 7 ECM New UI & Platform “OneUI” across multiple content sources: Web & Mobile for: P8, CM8, CMOD Self-provisioned document team spaces OOTB Enterprise Search/Facets via IBM Content Analytics Open Standards Support HTML 5 CMIS as tech preview Development Platform Visual Component Toolkit via Extend Navigator OOTB UI Build & integrate with custom UIs Web Administration: User Experience Configuration Optimize Desktop for Business Roles Built on top of IBM Content Navigator – IBM ECM OneUI

9. #ibmiod IBM Advanced Care Insights Content Analytics Predictive Analytics SPSS Models Annotators Ingesters Exporters ICPA User Interface ICA Type System Flowgraphs Customization Point Advanced Care Insights Customization

10. #ibmiod IBM Case Manager for Healthcare Care Plan data model and template HIPAA Auditing Care Plan Data Model User Data and Security Control Care Manager User Interface Notification Calendar Customization Point IBM Care Manager Customization ICM Clinical Summary Configuration Point

11. #ibmiod IPCI in context – a sample diagram

12. #ibmiod Complementary Software In a given client solution architecture, additional capabilities may be desired, e.g: o ESB middleware for integration with healthcare systems WebSphere Message Broker Healthcare Connectivity Pack o Master Patient Index and / or Master Provider Index IBM Initiate Provider IBM Initiate Patient o Clinical and / or Claims Data Warehouse IBM Healthcare Provider Data Model