1. 2012 CRCT, CRCT-M, GAA, GHSGT Pre-Administration Workshop February 2012 Webinar Etiquette Please use the Audio Setup Wizard in the Tools Menu to configure and test your audio settings before the presentation begins. To eliminate interference from background noise in your area, please leave the Talk Button (lower left of the Elluminate window) on mute if you are not speaking. Due to the number of participants, we request that questions be submitted via Chat. You will receive a prompt to download this PowerPoint. You can also go to Window, File Transfer to download any files sent through this webinar. 1

2. 2012 CRCT Pre-Administration Workshop 2

3. AGENDA Training Materials CRCT Overview Pre-Administration Testing Post Test Activities Reporting Contact Information Questions 3

4. TRAINING MATERIALS “ Train the Trainer Model” for system training The Test Coordinator’s Manual and Examiner’s Manual are posted on the Georgia Department of education website: The Manuals and other training materials are also posted on the CTB website at: http://www.ctb.com/gacrct 4

5. TRAINING MATERIALS Posted to both the GaDOE and CTB websites: –CRCT Pre-Administration PowerPoint presentation –CRCT Pre-Administration Webinar recording link –Test Coordinator’s Manual (TCM) –Grades 3 – 8 Test Examiner’s Manual (TEM) –Grade 3 Answer Document –Middle Grades Math Formula Sheet (DOE site only) –Read Aloud Guidelines & Tutorial (DOE site only) Additional materials posted to the CTB website: –Administration Documents Sample Packing List Shipment Verification Form Sample Security Checklist Sample Answer Document School Group List (SGL) Group Information Sheet (GIS) Stack Cover Cards PreID Barcode Label 5

6. CRCT OVERVIEW Will cover the following: Administration Dates Main Administration Retest Administration Test Construction 6

7. CRCT OVERVIEW: Administration Dates System testing dates were submitted in December/January through the Online Enrollment System. –Main Administration: April 2 – May 4 9 consecutive day window –Retest Administration: May 14 – July 27 1 or 2 windows of 5 consecutive days each. 2 windows are available for different grade levels 7

8. CRCT OVERVIEW: Main Administration Main Administration: April 2 – May 4 –Includes all students enrolled in grades 3 through 8, except for those who take the GAA or CRCT-M Make-up Testing –Make-up tests should be given within the system’s scheduled 9 day administration window. –Outside of the system’s scheduled window, but within the State Administration window, students in grades 3, 5, & 8 may make-up the Reading and Math sections. 8

9. CRCT OVERVIEW: Retest Administration Retest Administration: May 14 – July 27 –Includes students who perform at Level 1 in Reading (grades 3, 5, & 8) or Math (grades 5 & 8) during the Main Administration. Exception Testing –Qualified students who miss the system’s scheduled Retest window may receive an exception to test within the state Retest Administration window. –All requests for exception testing must be approved through the GaDOE. Online Retest Option: May 14 – July 27 9

10. Retest SGL Pre-populated for grade levels There are no teachers names for Retest. The Retest School/Group List will now be pre-populated with grade levels. 10 New

11. Retest Administration: Online Retest Option Administration Schedule –May 14 – July 27, 2012 5 day Reporting –Systems testing in mixed mode (both Online and Paper/Pencil) 5 day turnaround time (TAT) will begin at the receipt of Paper/Pencil answer docs System will receive reports for both modes together Separate records for students taking different content in different modes –Schools testing entirely in Online mode System must inform CTB customer service which schools are testing online 2 day TAT will begin the day after the online test ends and CTB is informed that testing has ended for online testers For more information about testing online, visit the CTB-hosted CRCT website: http://www.ctb.com/gacrct New 11

12. Retest Administration: Online Retest Option Important Dates Dec 8, 2011 – Jan 13, 2012System Test CoordinatorsEnrollment System CRCT 2012 Registration Dec 8, 2011 – Feb 3, 2012System Test CoordinatorsEnroll in CRCT 2012 Online Retest Feb 17, 2012System Test CoordinatorsReceive email confirmation of CRCT Online Retest participation Feb 29, 2012 and May 7, 2012 Technology CoordinatorsCRCT Online Retest Webinar Training Feb 24, 2012System Test CoordinatorsAdditional Q&A Session for CRCT Online Retest Starting April 16, 2012Technology CoordinatorsComplete CRCT Online Retest site readiness activities Submit site certification email April 23-24, 2012All StaffReceive CRCT Online Retest system accounts May 1, 2012 & May 8, 2012System Test CoordinatorsCRCT Online Retest training session May 14 – July 27, 2012All StaffAdminister CRCT 2012 Online Retest Sessions 12

13. CRCT OVERVIEW: Test Construction Content Areas –Spring grades 3 – 8: Reading, Math, ELA, Science & Social Studies –Retest grade 3: Reading –Retest grades 5 & 8: Reading & Math All items are “Selected Response” (multiple choice) 13

14. CRCT OVERVIEW: Test Construction Common Core Georgia Performance Standards (CCGPS) Field Test Items – CCGPS field test items will be included in Reading, ELA and Math – Students will NOT be scored on CCGPS field test items – Field testing helps ensure the high quality of items and tests New 14

15. PRE-ADMINISTRATION Will cover the following: System Test Coordinator Responsibilities School Test Coordinator Responsibilities Receiving Your Materials Shipment Test Materials Adjustments Application Distribution to Schools Security Pre-ID Labels Coding for GNETS 15

16. PRE-ADMINISTRATION: System Test Coordinator Responsibilities Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s Manuals (TEM). Organizes the training sessions for School Test Coordinators. Organizes the training for assessment of students with accommodations Organizes system security plan. Receives CRCT materials and verifies that all boxes have been received. Distributes CRCT materials and pre-ID labels to School Test Coordinators.  Please order additional materials as soon as possible. 16

17. PRE-ADMINISTRATION: School Test Coordinator Responsibilities Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s Manuals (TEM). Organizes training sessions for Test Examiners. Organizes the training for assessment of students with accommodations Receives CRCT materials from the System Test Coordinator and verifies that all boxes have been received. Organizes school security plan. Notifies the System Test Coordinator if additional materials are needed. 17

18. PRE-ADMINISTRATION: Receiving Your Materials Shipment System Shipment includes: –System Packing List –School Packing Lists –Shipment Verification Form –System Security Checklist –Return Shipping Labels –System Overage materials (see next slide) 18

19. PRE-ADMINISTRATION: Overage Materials System Test Coordinators will use the System overage materials to provide additional materials to those school that exhaust the School Overage materials. –School Group Lists –Group Information Sheets Pre-coded and blank Instructions on proper coding will be included. –Test Coordinator’s & Test Examiner’s Manuals –Test booklets & answer sheets –Stack Cover Cards & paper bands 19

20. PRE-ADMINISTRATION: Overage Materials System selected their system-level overage from the Enrollment System. Schools receive 10% overage. Schools also receive small group kits. 20

21. PRE-ADMINISTRATION: Overage Materials System selected their system-level overage from the Enrollment System. Schools receive 10% overage. Schools also receive small group kits. 21

22. PRE-ADMINISTRATION: Receiving Your Materials Shipment When will I receive my shipment? –Shipping dates are estimated based on the dates provided through the CRCT Enrollment System in December/January. –Test materials will be shipped to systems at least two weeks prior to testing. –Shipping schedules will take into account Spring Breaks. Complete the System Inventory Checklist –Step-by-step instructions to be completed by the Test Coordinators immediately upon receipt of materials. –System Inventory Checklist provided in the TCM on page 13. –Retest Materials will be sent to all districts 4/23/12-4/27/12 –Retest Materials boxes will be labeled New 22

23. PRE-ADMINISTRATION: Test Materials Adjustments (TMA) The TMA application can be used to order additional materials for the Spring 2012 CRCT administration in the event that your initial materials shipment is insufficient. The TMA application allows you to: –Place orders for additional materials online –View exactly what materials were shipped to you Connecting to TMA application: –Login to www.ctb.com/gacrct website –Click the Login link and enter your username/password –Click the Test Materials Adjustment link Short/Add Window: 3/13/12 – 4/20/12 New 23

24. 24 Choose the shipping address. Click to fill Total Received column. Modify if your shipment was short. Enter the quantity you want in addition to what you have received. Enter any special requests for shipping and delivery. TMA QuickStart Guide available at http://ctb.com/gacrct

25. PRE-ADMINISTRATION: Distribution to Schools School Test Coordinators –Complete the School Inventory Checklist provided in the TCM on page 15. Boxes are labeled for each School and include: –School Packing List & School Security Checklist –School Group Lists –Group Information Sheets and coding instructions –Test Coordinator’s Manuals & Test Examiner’s Manuals –Test booklets & answer sheets –Stack Cover Cards & paper bands Schools receive an overage of materials. –If additional materials are needed, School Test Coordinators contact the System Test Coordinator. Retain boxes for return shipping. 25

26. PRE-ADMINISTRATION: Security All Systems must adhere to the 9 day test window. Materials kept in secure storage before, during, and after testing. Student Test Booklets are presorted into class packs of 20 and 5 and must remain in their shrink-wrapped packages as late as possible to avoid security concerns. School Test Coordinators use the School Security Checklist to check materials out to Test Examiners. All materials are returned to the School Test Coordinator for secure storage at the end of each day. Security wafer seals on all test books cannot be broken until testing begins. Each classroom must have adequate staff to monitor testing. Test Irregularities: Contact GaDOE for instruction. You may be asked to complete the Test Irregularities form online on the MyGaDOE Portal. 26

27. PRE-ADMINISTRATION: Pre-ID Labels Pre-ID labels are included in each School Test Coordinator Kit. Three (3) barcode labels for each student. Visible information includes: –Student name & GTID –School and System names & codes –Grade –Student birthday & gender –Ethnicity, Race and PSRC –Barcode number 27

28. PRE-ADMINISTRATION: Pre-ID Labels Three barcode labels for each student Do not use if inaccurate Barcodes override bubbling Additional labels can be used on test booklet TCM CRCT Answer documentCRCT Test booklet Spare (Do not use for CRCT-M) New 28

29. PRE-ADMINISTRATION: Pre-ID Labels Pre-ID information is provided to CTB by GaDOE. If the Pre-ID Label is incorrect: – Examiners must notify the School Test Coordinator – School Test Coordinator must update the school student records – Do not use incorrect Pre-ID labels. Pre-ID should be applied prior to testing. Pre-ID labels should match student being tested EXACTLY. Be aware of similar names. – Do not use the label if information is incorrect. Barcode information will override bubbled information. Barcode label may be used if the only inaccurate information is the grade or teacher name. If a student does not have a Pre-ID label, information must be bubbled on the answer document. When bubbling demographic information, fill in the text boxes first, then bubble. 29

30. PRE-ADMINISTRATION: Pre-ID Labels Barcode applied incorrectly – If answers have been gridded: Transcribe student answers & demographics onto a replacement answer sheet. Write VOID over the original booklet/answer sheet, and return it with non-scorable materials. – If answers have not been gridded: Write VOID over the original answer sheet, and return it with non-scorable materials. Student transfers – Not applied to an answer document: Destroy the barcode. – Applied to an answer document: Write VOID over the original booklet/answer sheet, and return it with non-scorable materials. 30

31. PRE-ADMINISTRATION: Coding GNETS Programs In order to receive results for GNETS Programs, an identifier code needs to be bubbled on each student’s answer document in the box marked GNETS. Codes and instructions are included in the TCM Alpine Program01 Burwell Program02 Cedarwood Program 03 Coastal Academy Program04 Coastal GA Comprehensive Academy05 Mainstay06 Dekalb-Rockdale Program07 Elam Alexander Academy08 Flint Area Learning Center09 Harrell Learning Center10 H.A.V.E.N. Academy11 Heartland Academy12 Horizon Academy13 Northstar Educational & Therapeutic Services14 North Metro Program15 Northwest Georgia Educational Program16 Oak Tree17 GNETS of Oconee 18 Pathways Educational Program19 River Quest Program20 Rutland Academy21 Sand Hills Program22 South Metro Program23 Woodhall Program24 31

32. TESTING Will cover the following: Preparation Administration Accommodations Small Group Kits Irregularities 32

33. TESTING: Preparation Remove or cover instructional materials that may prompt student responses. Arrange seating to promote individual work. Post a sign on the outside of the classroom door: “Testing: Do Not Disturb.” One proctor is recommended for up to 30 students and required for more than 30. Examiner Materials: – Examiner’s Manual – Test books (Gr. 3-8) & Answer sheets (Gr. 3-8) – Scratch paper for Math (no calculators) – Two No.2 pencils with erasers per student 33

34. TESTING: Administration Students take one content area per day. All sections from a single content area must be administered the same day. Students can write in the test books. Highlighters are not allowed. Students take stretch breaks Teacher monitoring– “Circulate & Check” to prevent cheating, use of calculators, going ahead, or looking back. 34

35. TESTING: Accommodations Be familiar with accommodations listed in IEPs. Accommodations must – be required by the student in order to participate in the assessment – be provided during routine instruction and assessment in the classroom Accommodations may not – alter, explain, simplify, paraphrase, or eliminate any test item, reading passage, writing prompt, or choice option – Provide verbal or other clues or suggestions that hint at or give away the correct response to the student For Large Print and Braille, transcribe student answers on to a regular answer document. 35

36. Coding Accommodations State Required Codes (SRC) Accommodation Type (Setting, Presentation, Response, Schedule) Conditional Accommodation Braille/Large Print Read-Aloud Guidelines – in TEM – Sample test items for Read-Aloud on CRCT website 36

37. Coding Accommodations 37

38. TESTING: Small Group Kits Small Group Kits are for those students who need a special administration of the exam in a small group environment. Small Group Kits consist of 10 test books of the same grade and form. The Small Group Kits are test books only, and are administered using the same Examiner Manual as the regular test. Small Group Kits are provided. Schools can also use regular overage materials to create Small Group Kits of a common form. Systems and Schools will receive a 10% overage. Additional Small Group Kits will be available from CTB Customer Service. 38

39. Irregularities (IR) Events and circumstances, or departures from standardized testing procedures are irregularities. They may have an impact on student performance that is not possible to define. They are reported and student scores are flagged simply to say, “There is something different about the conditions under which this score was obtained. Use caution in interpreting the score.” 39

40. TESTING: Irregularities All test administration irregularities must be reported by Examiners to the School Test Coordinator. The School Test Coordinator sends irregularities to System Test Coordinator for verification and to obtain the correct code. The System Test Coordinator contacts the GaDOE immediately for direction. If instructed to do so by the GaDOE, the System Test Coordinator will investigate and complete the Testing Irregularities Documentation Form provided online on the MyGaDOE Portal. Improperly coded irregularities may default to the holding of test scores 40

41. Some Examples of Irregularities (IR) Irregularities in Test Administration: Materials being distributed inappropriately, Directions not being followed, Improper monitoring of test administration. Student taking CRCT-M when they should take CRCT 41

42. Invalidations (IV) Some irregularities are so serious in the way they affect student performances or compromise the integrity of the testing that they result in invalidation of student scores. Content being disclosed, coached, or distributed Cheating Test Administrator altering responses during or after testing. 42

43. Participation Invalidation (PIV) In addition to irregularities (IR) and invalidations (IV), systems will have to code for Participation Invalidations (PIV) for students who receive a accommodation that is not on the list of state-approved accommodations or not on the student’s IEP. Federal regulations stipulate that when inappropriate accommodations are used, students may not be considered participants in AYP calculations. In the CRCT, a potential PIV occurs when a student receives an unapproved conditional accommodation such as the reading of the test passages or use of the calculator on the Math test. 43

44. Coding Irregularities and Invalidations Incorrect coding may result in no reports being sent. 44

45. Reducing Irregular Test Administrations Ensure proper training of all test administrators Maintain clear and consistent training and support materials. Make certain all accommodations are clear to test administrators particularly if the Test Examiner is not the students’ regular teacher. Make certain that Test Examiners are constantly monitoring the testing environment. Respond to student actions appropriately and immediately. Implement a program for reporting irregularities during testing. 45

46. Characteristics of a Quality Investigation Examiner should notify Principal and School Test Coordinator of incident. School Test Coordinator should notify System Test Coordinator. Request detailed written statements from all parties involved if necessary. – Follow up on details (connect the dots) Follow district procedures regarding misconduct. Provide a written summary of incident and investigation findings. – Consult with GaDOE as needed. System Test Coordinator is responsible for reporting to GaDOE. Note: – Report to GaDOE immediately, before investigation. – Final documentation should be entered into portal. 46

47. POST-TEST ACTIVITIES Will cover the following: Test Examiner Responsibilities School Test Coordinator Responsibilities System Test Coordinator Responsibilities Packing Return Shipment Return Shipment Pick-up Returning Make-up Materials Return Shipment Errors 47

48. POST-TEST ACTIVITIES: Test Examiner Responsibilities Test Examiner shall: Collect all test materials daily. Review answer documents. – Where applicable, verify that the identifying information is correctly gridded. – If instructed by the System Test Coordinator, complete Local Option Coding (Section 15) – Complete “For Teacher Use Only” (Section 10-14) – Transcribing should be monitored by certified educator 48

49. POST-TEST ACTIVITIES: Test Examiner Responsibilities Scorable Materials Completed Group Information Sheet (GIS) Used Student Answer Sheets Non-scorable Materials Used Student Test Booklets Large Print and Braille Test booklets Unused and Voided Test booklets and Answer sheets Scratch Paper Examiner’s Manual 49

50. POST-TEST ACTIVITIES: Test Examiner Responsibilities So that districts are prepared to address “non-participants” during AYP processing note: Collect by school and by subject… the names of each student who should have tested, but was a non-participant Districts will be asked to categorize their “non-participation” as one of the following four choices…Medical Emergency, Illness, Other, Unknown You may direct questions on the definition of “non-participant” and the above categories to your district’s GaDOE Accountability Specialist 50

51. POST-TEST ACTIVITIES: School Test Coordinator Verify that Test Examiners have returned all materials. – Materials for make-up testing administered outside of the system’s scheduled window must be ordered by the System Test Coordinator. Inventory scorable and non-scorable materials separately Complete the School Security Checklist and place in the first box of Scorable material. System Test Coordinators will need to make copies of any pages that indicate missing or nonreturned materials and place these copies in the security checklist envelope for each school. System Coordinator’s will retain all original school security checklists. Verify that “VOID” is written across every voided Test booklet and Answer Sheet. Return voided documents with non-scorables. 51

52. POST-TEST ACTIVITIES: School Test Coordinator Destroy all scratch paper Destroy all soiled documents (biohazard). Record as soiled on the School Security Checklist. Verify that each GIS is filled out correctly Complete the School Group List (SGL) Arrange all scorable documents with the student name face- up. Secure each classroom’s scorable materials with a paper band using a Stack Cover Card for each bundle and a Group Information Sheet for each class. (Refer to the illustration on page 29 of the TCM). 52

53. POST-TEST ACTIVITIES: Packing Scorable Materials Packing Scorable Materials: Band together by classroom: [Top of Stack] Stack Cover Card – 1 per band Completed GIS – 1 per class 1 class of Student Answer Sheets (Gr. 3-8). [Bottom of Stack] 53

54. POST-TEST ACTIVITIES: School Test Coordinator Use the original shipping boxes for the return shipment. If you need additional boxes, notify the System Test Coordinator to order them through CTB’s Customer Service Team. Pack scorable and non-scorable materials separately. All non-scorable materials must be returned to the System Test Coordinator within one week of the last day of the system’s scheduled test window. In most systems, schools return scorable and non-scorable materials at the same time. Improper packaging may delay your score reports. Detailed instructions are provided in the “After Testing” section of the TCM. 54

55. POST-TEST ACTIVITIES: System Test Coordinator Packing Return Shipment System Test Coordinators prepare materials for pick-up. Reminders: Do not consolidate materials from more than one school in the same box. Use one label per box. – Use WHITE Return Shipping Labels for scorable materials. – Use Yellow Return Shipping Labels for non-scorable materials. – Note: You will not need any additional shipping labels to return your materials. Identify the sequence of boxes for each school on each shipping label (example: Box 1 of 10). Securely seal all boxes. 55

56. POST-TEST ACTIVITIES: Return Shipment Pick-up Assessment Distribution Services (ADS) will contact systems 5 business days before the scheduled pick-up to verify return shipments. – The pick-up date for scorable materials is the fifth business day following the scheduled completion of testing unless noted in the CRCT Enrollment System. – The pickup date for non-scorable materials is the tenth business day following the scheduled completion of testing unless noted in the CRCT Enrollment System. 56

57. POST-TEST ACTIVITIES: Returning Make-up Materials Make-up Testing – In most systems, make-up testing is accomplished within the system’s scheduled main administration window. These materials should be returned with the main administration materials. – For make-up testing outside of the system’s scheduled testing window, contact CTB for a Make-up Testing Kit. The Make-up Testing Kit will include instructions for returning these materials. 57

58. POST-TEST ACTIVITIES: Return Shipment Errors Document preparation errors and packaging errors slow down the scoring process and can delay your score reports. Examples include: Document preparation errors – Missing GIS – Unused/used materials packaged together – Schools packed together Document data errors – Xeroxed GIS – Student marks on timing tracks – Barcode incorrectly placed – Pre-ID placed over the wrong section 58

59. POST-TEST ACTIVITIES: Return Shipment Errors Packaging & Transportation Errors – Use of boxes other than the custom CRCT shipping cartons – Boxes incorrectly numbered – All materials not available for pick-up as scheduled – Unlabeled pallets/boxes – Labels applied incorrectly – Self-scheduling using a different carrier 59

60. CRCT Reports First set of electronic Test Results (GaDOE Portal, 5 day TAT after representative sample is met) – PDF files – Class Roster (with summary page) – PDF files – Performance Level 1 Roster – System Data file and Record Layout Paper reports (10 business days after receipt of electronic results) – Class Roster (with summary page) – Performance Level 1 Roster – Individual Student Report – Student Score Labels 60

61. Summary Reports  Paper Results (Delivered to Systems in Early July)  Summary Report of All Student Populations  School, System, and State  Performance Summary Report  Class, School, System, and State 61

62. Re-Test Reports Electronic Test Results (GaDOE Portal, 2-5 day TAT after reasonableness is checked) – PDF files – Class Roster (with summary page) – PDF files – Performance Level 1 Roster – System Data file Note: Districts that have schools who retest 100% online can receive reports for those schools in 2 days Paper reports (10 business days after receipt of electronic results) – Class Roster (with summary page) – Performance Level 1 Roster – Individual Student Report – Student Score Labels New 62

63. Noted Changes Field testing for CCGPS Online Test Materials Adjustments Label for Retest Materials Boxes Expedited reporting for online re-test Retest SGL pre-populated for grade levels Do Not use CRCT Pre-ID labels for CRCT-M New 63

64. CONTACT INFORMATION: Ordering Materials When System overage materials have been exhausted, System Test Coordinators can order additional materials by : – Test Materials Adjustments (TMA) Application Login to www.ctb.com/gacrct websitewww.ctb.com/gacrct Click the Login link and enter your username/password Click the Test Materials Adjustment link – Contacting the CTB Customer Service Team. Phone: (866) 282-2249 Fax: (866) 282-2251 E-mail: GeorgiaHelpDesk@ctb.com Hours: 8:00am to 6:00pm (Eastern) – Orders will be shipped using Ground shipping unless expedited shipping is needed to deliver before the start of testing. Ground shipments typically arrive within 2-3 days of order. Requests for Advanced Reading Aids (Kurzweil) are due Feb. 20 Fax form to Joe Blessing at ( 770) 344-4503 (page 144-145 Student Assessment Handbook) 64

65. CONTACT INFORMATION: Shipping Information Materials Order Shipments – Your initial shipment of CRCT materials will be delivered by Assessment Distribution Service (ADS). For information, contact: CTB Customer Service – Phone: (866) 282-2249 – Fax: (866) 282-2251 – E-mail: GeorgiaHelpDesk@ctb.com – Hours: 8:00am to 6:00pm (Eastern) – Deliveries will be made at least 2 weeks prior to the first day of testing, taking spring break into account based on the dates provided to CTB through the Online Enrollment System. 65

66. CONTACT INFORMATION: Shipping Information Return Shipments – Assessment Distribution Service (ADS) Phone: (800) 963-7626 Email: info@ship-ADS.com The default scorable materials pick-up date is 5 business days from the last day of the scheduled test window unless otherwise selected through the enrollment system. The non-scorable materials pick-up date is 10 business days from the last day of the scheduled test window unless otherwise selected through the enrollment system. The Pickup Schedule is provided in the TCM on page 37. 66

67. CONTACT INFORMATION: CTB Contacts CTB Customer Service Team. – Phone: (866) 282-2249 – Fax: (866) 282-2251 – E-mail: GeorgiaHelpDesk@ctb.com – Hours: 8:00am to 6:00pm (Eastern) Nadia Greer, Program Coordinator – Phone: (800) 538-9547, ext 7049 – Fax: (888) 282-9579 – E-mail: nadia_greer@ctb.com – Website: http://www.ctb.com/gacrct Deborah Meloche, Program Manager – Phone: (850) 226-5444 – E-mail: deborah_meloche@ctb.com 67

68. CONTACT INFORMATION: Georgia Department of Education Joe Blessing, CRCT Program Manager -Phone: (404) 656-2589 -E-mail: jblessin@doe.k12.ga.us Test administration information – Phone: (800) 634-4106 or (404) 656-2668 68

69. QUESTIONS 69