1. AICC/WATS – 2010 1 Paperless Airline

2. Purpose 2  Identify and elaborate on the generic issues of reducing or eliminating paper in aircraft operations.  Provide an overview of the process and suggest some alternatives and concerns.  Invite participants to share in defining an industry recommendation for moving to a paperless flight deck. Paperless Airline

3. ASSUMPTIONS 3 Paperless Airline No attempt to identify all the permutations of document distribution and use models. No consideration given to constraints due to work rules/contracts or country specific regulations

4. Paperless Airline Paper-Based Process Origination Fleets OPS MX GND Cabin TNG depts. Publications Editing Conversion Graphics Formatting Printing Updating Versioning Distribution Distribution Method Accountability Notification Destruction Security Responsibilities Users Flight Crews Gateway MX Gov. Agencies Contractors Ground Support Staff Depts. Approval Process Feedback and Revision Process

5. 5 ISSUES Paperless Airline Cost Printing Distribution Revisions Compliance Audit Trail Approval/Review Process Distribution Accountability EnvironmentalWeight

6. ASSUMPTION 6 Paperless Airline Airlines want to save money, operate in a safe and compliant manner, be good stewards of the environment, and improve employee working conditions.

7. Paperless Airline Approval Process Feedback and Revision Process Solution Leverage technology to eliminate all paper-based products from aircraft operation, servicing, and support.

8. Paperless Airline Feedback and Revision Process First Critical Decision How much of the Elephant to Eat? Ships Library Servicing Manuals MEL Maintenance Manuals Operating Manuals Charts Performance Manuals Bulletins Information Manuals Systems Manuals Performance Calculations Navigation Electronic Logbook CBTs QRH

9. Paperless Airline Second Critical Decision If you don't know where you are going, you might wind up someplace else. Yogi Berra How will you distribute, update, and maintain the documents?

10. Paperless Airline Feedback and Revision Process Distribution model determination Issues: Scope Facilities Capabilities Responsibilities Support

11. Deployed to Aircraft Deployed individually Hardware Issues Class of Device (Class 1, 2 or 3) Display (Adjustable light levels, Direct Sunlight, Color?) Responsibility MEL (MEL Relief) Power Supply (Charging and Operating) Security Use (Phase of flight, Interface with Aircraft) Training

12. Paperless Airline Deployed to Aircraft Deployed individually Hardware Choices Integrated Class 3 Electronic Flight Bag Commercial Off The Shelf (COTS) Tablet PC Laptop NetBooks eReader/Tablets USB device

13. Deployed to Aircraft Deployed individually Software Issues Type of Software (Type A, B or C) Functionality (Search, Database, Players, Interoperability) Content Management (Updating, Tracking, GUI, Input) MEL (MEL Relief) Power Supply (Charging and Operating) Security (Corruption, Loss) Use (Phase of flight, Interface with Aircraft) Training

14. 14 Paperless Airline Cost Hardware Initial purchase Mx and support Infrastructure Software Licensing Support (internal and external) Mx and support (level, external or internal) Compliance Electronic Signatures Regulations for Use of Electronic Devices Regulations for securing devices during flight Environmental End of Life

15. Paperless Airline Approval Process Feedback and Revision Process Possible Models for Airlines

16. Paperless Airline Issues of Importance to AICC and Airlines  What applications will be used on these devices?  Will learning content be hosted on these devices?  How will the content move from the repository to the device?  How will the content be updated, tracked, and protected?  What variables will be passed and do current standards support them?  Offline players and management of content

17. AICC Assistance − Best Practices − Industry Knowledge Bank − AGR for process compatibility − AGR for Offline Player − Used to maintain user account − Update DMS/LCMS/LMS of user status and progress 17 Paperless Airline

18. AICC/WATS – 2010 18 Open Invitation

19. AICC/WATS – 2010 19 Thank You! Questions?