1. Authorized economic operator Minimizing risks, optimizing flows

2. Ready to use quality framework Register events directly from the beginning

3. Does compliance affects your business?

4. A compliance framework, what does it take? Introducing a compliance framework involves: Compliance culture Operational Procedures & Internal audit program Training & Communication Root cause investigations Corrective & preventive actions Risk assessment Monitoring program and requires auditable process

5. MONITORING PROGRAM Corrective and Preventive actions Identify and register Investigate Risk assessment Communicate

6. MONITORING PROGRAM Corrective and Preventive actions Identify and register Investigate Risk assessment Communicate

7. Register, manage and monitor A complete suite of modules enabling organizations to register, track, follow up and monitor their incidents within one platform Aircraft incidents Tracing files General claims Cargo damages Quality & Compliance events NCTS monitor ULD incidents Injuries Optionally data can be shared or transferred with connected business partners. covering all your needs

8. Easy data collection process Easy registration templates customized for specific modules. Manage files and capture relevant process data and documents

9. Benefit single data entry point Departments and users responsible for following up registered incidents will benefit a complete set of tools enabling them to manage their electronic file. Some of the build in features : Change status Change priority Upload attachments Add tasks Build in send data module Share data option Printable template Contact overview Registration process Register incidents Manage files with a set of tools

10. Root – cause investigation

11. Monitor your CAPA and to do’s Task manager allows you to keep track on your to do’s and required corrective / preventive actions to be taken. Create transparency on all registered incidents within your organization User assignment Handling status Attachments Task manager Notes Build in send data module Share data option Printable template Access control Contact overview

12. Communication tool Communicate root cause investigations, closed event notifications or share event summary overviews with a simple click. Build in mailer and template setup for easy communication User assignment Handling status Attachments Task manager Notes Build in send data module Share data option Printable template Access control Contact overview

13. Customizable dashboards Quality and compliance can be monitored on process stakeholder level. Proving monitoring tools identifies quality issues in an early stage and stimulates recovery ownership on operational levels. Operational level 1 Management level 2 Quality and risk assessments. Monitoring follow ups on investigations and [ effectiveness] corrective & preventive actions

14. Objectives Optimize and increase transparency of your business process Increase the speed and quality of your service recovery Reduce your employee hours spent on administrative processes Help your build stronger customer relationships Create a paperless environment Optimized business process Improved quality, better service Cost reduction Building stronger Customer relationships

15. MOVING TOWARDS ANALYZING BIG DATA

16. Organization account features Department setup User setup Communication templates Workflow templates Printable templates Security settings Partner setup Organization level access Customer portal setup and many more. Full organization settings and security control

17. Station Enterprise

18. AUDIT MANAGER Monitoring audits made simple

19. AUDIT FRAMEWORK REQUIREMENTS 1. Audit define & plan 2. Audit registrations 3. Audit status & overviews 4. Audit findings & Capa’s 5. Audit reporting

20. 1. DEFINE AUDITS & PLANNING

21. 2. AUDITS REGISTRATION

22. 3. AUDIT STATUS & OVERVIEWS

23. 4. MANAGE FINDINGS & CAPA’S

24. 5. EXPORT DATA & REPORT

25. ORGANIZED AUDIT FILE

26. AUDIT MANAGER A compliance framework solution

27. Sophisticated build in features SET AND/OR MONITOR ORGANIZATION TASKS EMAIL COMMUNICATION TEMPLATES PRINT TEMPLATES SYSTEM NOTIFICATIONS TO USERS ASSIGN FILES TO USERS ROOT- CAUSE AND CAPA MONITORING TOOLS PERFORM DATA ANALYSIS ONE FLOW ONE TOOL ONE PLATFORM

28. Why use our services? Framework for quality & compliance IATA Cargo Innovation awarded platform Entirely web based 24/7 access Low entrance fees Ease to use Flexible license contracts Build by industry professionals Full support and continuous updates Some of our valued customers

29. CARGOHUB BV Raoul Paul (+31)06-53927047 Address/ Beechavenue 54 – 80, 1119 PW Schiphol, The Netherlands E-Mail/ raoul.paul@cargohub.nlraoul.paul@cargohub.nl LinkedIn/ Raoul PaulRaoul Paul WEB/ www.cargohub.nlwww.cargohub.nl