1. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc.Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. Nonverbal communication has several important characteristics: Unlike verbal communication, it is always present when people encounter one another and in many situations where they aren’t physically present. It has great value in conveying information about others, and much of that information isn’t something others intentionally want to reveal. It is especially useful in suggesting how others feel about you and the relationship, although nonverbal messages are much more ambiguous than verbal communication. While much nonverbal communication is universal, some factors do shape the way we express ourselves and understand others. Culture shapes many nonverbal practices. Gender plays a role in the way we communicate.

2. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc.Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. CHAPTER HIGHLIGHTS Nonverbal communication serves many functions, when compared to verbal messages. It can repeat, complement, and accent spoken words. Sometimes it can substitute for speech. It can regulate spoken conversation. It can contradict spoken words, or even deceive others. While much nonverbal communication is universal, some factors do shape the way we express ourselves and understand others. Posture and gesture Face and eyes Voice Touch Physical appearance and attractiveness Distance and territory Time Physical environment

3. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. CHARACHTERISTICS OF NONVERBAL COMMUNICATION

4. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. CHARACHTERISTICS OF NONVERBAL COMMUNICATION Nonverbal Communication Exists Nonverbal Behavior has Communicative Value Nonverbal Communication is Primarily Relational

5. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. CHARACHTERISTICS OF NONVERBAL COMMUNICATION Nonverbal Communication is Ambiguous Nonverbal Communication is Different from Verbal Communication Nonverbal Skills are Important

6. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. CHARACHTERISTICS OF NONVERBAL COMMUNICATION

7. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. INFLUENCES ON NONVERBAL COMMUNICATION CultureGender

8. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. FUNCTIONS OF NONVERBAL COMMUNICATION Repeating Substituting Complementing Accenting Regulating Contradicting Deceiving

9. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. TYPES OF NONVERBAL COMMUNICATION Posture and Gesture Face and Eyes Voice Touch Physical Attractiveness

10. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. Figure 5-1 Ideal Speaker’s Voice Types in Mexico and the United States.

11. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. TYPES OF NONVERBAL COMMUNICATION Clothing Distance Intimate Distance Personal Distance Social Distance Public Distance

12. Understanding Human Communication, Ninth Edition Adler/Rodman Copyright © 2006 by Oxford University Press, Inc. TYPES OF NONVERBAL COMMUNICATION Time Territoriality Environment