1. Recruitment & Selection at John Lewis and M&S
By Sarah Porter, Madeeha Rawn, Elif Arslan, Stefani Pylis, Melissa, Eda

2. Examining the procedures against ACAS and CIPD guidelines
Comparing Recruitment and Selection procedures in John Lewis and Marks and Spencers
Examining the procedures against ACAS and CIPD guidelines
Critically analyse why the procedures vary in the two different organisations
Best Practice – how we would do it!
These are ‘what we are doing in the presentation’ not sure if we are meant to have like learning out comes here??

3. Why do Recruitment and Selection methods differ? Size
Type of organisation
Organisational needs and requirements
Recruitment cost
The SIZE of an organisation will have an effect on the process of r&s in a company. Many Large companies such as John Lewis, M&S as well as organisations such as GE or NHS all post open vacancies online – on their company website. This means that the positions have the exposure to a national and global labour market. With Online recruitment the labour market has become extremely competitive. Having an effective recruitment and selection process is important to enable employers to hire ‘top talent’ within the workforce.
TYPE of Organisation – the industry an organisation is in plays a role in the R&S process, orgs such as the NHS, where they are recruiting medical and non-medical staff are going to need different r&s methods to that of a retail business such as John Lewis. Recruiting for a doctor in a hospital and a sales assistant in a shop is going to require a more in-depth and intense recruitment process. There for the type of organisation needs to be taken into consideration.
ORG NEEDS AND REQUIREMENTS is important because every employer is looking for different skills, knowledge and experience from their employees. In a company such as John Lewis it is important that employees have awareness of customer service and they believe in the companies ethos. John Lewis doesn’t look at their employees as just workers however they look at them as ‘PARTNERS’ within the business. This ongoing relationship has enabled John Lewis to become a Leading Employer in the Retail Industry. WHAT ARE THE NEEDS AND REQUIREMENTS SARAH???
COST – r&s can be very expensive, many larger organisations use online recruiting and have their own HR department who deal with the open vacancies, others may use recruitment agencies or magazine/ newspaper job adverts. Smaller companies may have a lack of resources available and decide to use a more cost effective way of recruiting. When looking at the overall recruitment and selection cost one must consider, what methods are you going to use. i.e assessment centres, telephone interviews, face-to-face interviews and so on.

4. Here we need to have J/L and M&S Fact slide – A little bit of background on the organisations, where have they come to today, their ethos, values and beliefs.
The way they work – J/L partnership is v. important to the way j/l does business – partnership provides commitment, security etc.

5. Differences between the recruitment process in John Lewis and M&S:
Marks & Spencers
Online application Y
Psychometric Tests N
Telephone Interview
Assessment Centres
1-2-1 interviews
Discuss j/l or m&s recruitment and selection differences, here we will have a table (example table on slide)
How do candidates apply for positions?

6. Recruitment and Selection Process at John Lewis
Online Application
Sales assistant
Manager/ Higher skilled
All candidates answer a standard set of questions, this promotes equality and fairness HR
Identify successful candidates and inform them via
Unsuccessful candidates are informed that their application has been unsuccessful
Selection
Sales Assistants are required to attend an assessment centre
Candidates applying for managerial roles/ higher skilled jobs are invited to one-to-one interviews
Assessment Centre/ Interview
Ice Breaker
Role plays
Shop Floor exercise
1-2-1 Interviews are taken for candidates who have applied for managerial or higher skilled jobs
Successful Candidates
Are informed via phone/
Contracts etc. are sent out
Successful Candidate Starts
Recruitment and Selection Process at John Lewis
Discuss what is recruitment and selection, and perhaps what influences R&S in different organisations
e.g. factors such as size of org, or industry org is in
Selection could be based on the open job role for example finance companies will want people with knowledge in finance, their r&s will be different to m&s as they are in the retail industry