1. Human Resources Human Resources

2. Learning Goals Students will be able to explain the role of human resources in business

3. Two References for HR 1 = The People in a Business Labour = physical creation of the product (assembly, production, etc.) Management = the running of the business (accounting, marketing, etc.) 2 = The Department Responsible for all activities involved in acquiring, training, maintaining, and evaluating employees 1 = The People in a Business Labour = physical creation of the product (assembly, production, etc.) Management = the running of the business (accounting, marketing, etc.) 2 = The Department Responsible for all activities involved in acquiring, training, maintaining, and evaluating employees

4. HR Responsibilties  the larger the company, the more important the HR department is and the more work they need to do  HR may be subdivided into groups, responsible for a number of the following responsibilities:  the larger the company, the more important the HR department is and the more work they need to do  HR may be subdivided into groups, responsible for a number of the following responsibilities:

5. Job Description  a detailed study of a certain job and the human qualities needed to do it  used for hiring needs, evaluation, compensation, etc.  a detailed study of a certain job and the human qualities needed to do it  used for hiring needs, evaluation, compensation, etc.

6. Hiring  use job description to recruit candidates  evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)  some jobs may be filled internally (promoting current employees also called hiring from within)  use job description to recruit candidates  evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)  some jobs may be filled internally (promoting current employees also called hiring from within)

7. Training  inform new employees of company rules and procedures  training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing  HR also must train current employees  inform new employees of company rules and procedures  training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing  HR also must train current employees

8. Performance Appraisal & Compensation  yearly evaluations of employees (things done well, not so well, etc.)  compare performance with job description  discuss with employee’s managers, peers, customers, etc.  performance will dictate raise or promotions  yearly evaluations of employees (things done well, not so well, etc.)  compare performance with job description  discuss with employee’s managers, peers, customers, etc.  performance will dictate raise or promotions

9. Employee Services  assemble/administer benefit package (insurance, holidays, etc)  co-ordinate sick-days, retirements  answer employee’s questions regarding employment  assemble/administer benefit package (insurance, holidays, etc)  co-ordinate sick-days, retirements  answer employee’s questions regarding employment

10. Maintaining Employee Records  ensuring all employee records are complete and accurate  keeping previous evaluations, medical records, insurance claims, personal information, etc... on file  ensuring all employee records are complete and accurate  keeping previous evaluations, medical records, insurance claims, personal information, etc... on file

11. Dealing with Unions & Grievances  settling any dispute that occurs between employees  dealing with any unions (negotiate contracts, deal with complaints, etc.)  settling any dispute that occurs between employees  dealing with any unions (negotiate contracts, deal with complaints, etc.)

12. To Do: Complete the Employability Skills Quiz in Unit 2 of the Student Common Folder Use your results to help you write a paragraph at the end of the HRActivity, you will need to use the internet to research 2 jobs for the HRActivity