1. Built Environment Education Conference September 2005 Mike McCrory Director, Road Network Development Transport for London

2. The Presentation Transport for London Responding to Delivery Challenge Delivery Challenges Remaining The Way Forward

3. To sustain Londons place as a premier world city. Transport for London to be the worlds leading transport authority To deliver safe, reliable and integrated transport to all those who live in, work in or visit London. Transport for London Vision

4. Transport for London (TfL) is the body responsible for the capital's transport system. Its role is to implement the Mayor's Transport Strategy for London and manage the Capitals transport services. TfL is responsible for both the planning and the delivery of transport facilities, and an integrated approach to allow people, goods and services to move around London easily and safely. Transport for London Remit

5. Transport for London Responsibilities 27 million journeys per day in Greater London: 8.5 million on Public Transport 11 million by private vehicle 7 million on foot 0.3 million by bicycle.

6. Transport for London Structure

7. TfL - Surface Transport Structure

8. TfL - Surface Transport Delivery (1) Business Plan expenditure: £2bn turnover More than 2,000 projects p.a. 4,000 staff Olympics: + 20% 2016: + what %

9. TfL - Surface Transport Delivery (2) From Trafalgar Square…

10. TfL - Surface Transport Delivery (3) … to small network improvement schemes

11. TfL - Surface Transport Delivery (4) … and Bus Priority Schemes Bus passengers growing year by year 7.5% p.a.

12. TfL - Surface Transport Project Delivery

13. TfL - Surface Transport The Future London 2016 Growth (London Plan) 700,000 new jobs 450,000 new homes 800,000 new residents (a new Leeds!)

14. TfL - Surface Transport The Future Cross Rail Joint TfL/DfT delivery £10.5 Billion project 7-year build

15. TfL - Surface Transport The Future Thames Gateway Bridge Provides local regeneration and development At Public Inquiry, target completion for 2012 Cost £380 million through PFI Tolled, local traffic

16. TfL - Surface Transport The Future 2012 Olympics £ 1.8 billion investment A sustainable game, lasting legacy 70,000 Olympic family movements per day

17. TfL - Surface Transport Delivery Challenges Resource, skills and capability shortage. Deliverability Dependency

18. TfL Surface Transport Meeting the Challenges Restructure of TfL - Streets Capability Development / Expansion Graduate and Technician Recruitment / Training Recruitment and Retention Built Environment Delivery Collaboration with Academia

19. TfL - Streets Restructuring in Streets Chief Operating Officer - Streets Road Network Performance & Traffic Manager Street Management (restructured) Traffic Operations Road Network Development Road Network ManagementOperational Support

20. TfL Surface Transport Streets Capability Development Learn from TfLs Consultants and Contractors Export skills from senior staff to those more junior Develop blended training programmes with specialist / experts Discuss requirements with Academia / the industry Self development tools Vision to be capable, intelligent and self-reliant to be an example to other Transport Authorities

21. Growing the Streets Graduates School Leavers Project Set Up Project Plan To-Be Needs Gaps Design L&D Solutions Training Plans Talent Management Plans and Succession Planning Training inc. Senior Mgt Training Communication Plan Transfer of Consultant Skills On –going Mgt Mentoring and Coaching Programme Increased Internal Capability GROWTH Defining our Strategy Implementing our Strategy 15 Deliverables

22. TfL Streets Transport Streets Graduate and Technician Recruitment and Training 70 Graduates for 2005 Training Plans (2/3 years) in place aimed at professional membership Sponsored MSc School leavers to be recruited in 2006 Technician Training Plans for 2006 onwards Vocational courses put in place

23. TfL Surface Transport Streets Graduate and Technician Mentoring and Coaching Each Graduate has been assigned a Mentor and Coaches Mentors and Coaches will be trained before the Graduate intake The arrangements will be expanded to cover Technician intake in 2006

24. Oct 05 Dec 05 Jan 06 Apr 06 May 06 Aug 06 Sep 06 Dec 06 Jan 07 Apr 07 May 07 Sep 07 TfL Induction (4 days) DRND Induction (1 day) Fundamentals PMgt / Spearmint (2 days) Time Mgt (eLearning) Presentation Skills (2 days) Facilitation Skills (1 day?) Report Writing (2 days) Managing Self Thru Change (eLearning) Traffic Legislation (1 day) Prince 2 Foundation (2 days) Internal Consultancy (x days?) Budget Mgt (x days?) Influencing & Negotiating (2 days) Intro to Mgt (3 days) Technical Training as identified / required Professional Development / Accreditation Assessment / Membership - BCS Approved Masters Programme? Key Training Course/Workshop Scheduled TalkOngoing Training/Development Placement LTAU Training & Development in DRND Traffic Signals

25. TfL Streets Built Environment (MORI findings) More discerning public – quality of environment affects votes! A perception of London as a badly maintained, cluttered city EH Survey – 70% of Street furniture is unnecessary, duplicated or redundant

26. TfL - Streets Built Environment Delivery Road Network Development Network Improvements New Delivery Methodologies Public Realm Consistent, holistic quality project delivery Streetscape Urban Design Architecture Traffic Engineering Highway Engineering Road Safety Modelling Soft Modes Mode Priority Public Realm embedded in project delivery

27. TfL – Streets Challenges Remaining (1) Graduate output does not appear to match industry needs Graduates require considerable employer training. Degree 3/4 years and employer training 2/3 years = time to be effective of 5/7 years (2005 to 2012 = 7 years; todays university starters will not be playing a significant part in 2012 Olympics) What % of the London/SE existing resource base will retire before 2012/2016?

28. TfL – Streets Challenges Remaining (2) Trained and effective resources joining the industry and remaining in it First career / university course choice Increased delivery demands, skills shortage Innovation, vision and research led Industry solutions to industry challenges How to move forward …

29. TfL – Streets A way forward (1) Trained and effective resources: Blended course content that suits employer Employer support in the blending Employer training time/resources re-directed to university course content Employer training and work experience – a fundamental element of graduation Industry mentoring while at university and …

30. TfL – Streets A way forward (2) A first choice University course/career: Employer career marketing at universities and to school leavers Industry provision of career satisfaction Raising Industry profile/promoting high profile projects Achieving public acceptance/rewarding CPD supported by modular courses Issues – Quality schemes not just the cheapest …

31. TfL – Streets A way forward (3) Employer / Academia Collaboration: Research targeted at employer challenges Academia/Employer Working Groups (London/regionally) to discuss industry challenges, courses, research, etc. Sponsored professional Chair (of Built Environment), lecturers, researchers Joint system developments/trading CPD, training courses, e-learning