2. Avaya IP Office Platform
Полнофункциональное (Full Stack) решение для предприятия размером до абонентов
Avaya IP Office Platform
IP 500 V2
IP Office Server Edition
IP Office Select
Collaboration/Video
Contact Center
IP Office Contact Center
Contact Center Select
Avaya Video Collaboration Solution for IP Office (Avaya XT Embedded Server for IP Office, Avaya XT Endpoint with Embedded Server for IP Office)
Mobility
Avaya one-X® Mobile
Avaya Flare® Experience
UC, Mobility and Voice
Security
Networking
Avaya SBCE
Avaya Identity Engine
Avaya ERS 3500 Series
Avaya ERS 4800 Series
Avaya 9100 WLAN
Services

3. Call Sever, Applications, Management, Licensing
Сегодня: разворачивает решение емкостью до 3000 абонентов в центральном офисе
Call Sever, Applications, Management, Licensing
IP Office Manager
Deploy as All-in-One Communication Solution (IPT+VM+AA+UC+CR)
Integrated UC capabilities
Centralized Management
Centralized Licensing
Investment Protection
IPO Primary Server
PSTN / PRI
IPO500v2 Trunk Gateway

4. Завтра: расширяемся на 150 филиалов
Call Sever, Applications, Management, Licensing
IP Office Manager
Deploy Branch Gateways
Add Licenses on HO System
Protect Investment
IPO Primary Server
PSTN / PRI
PSTN / PRI
PSTN / PRI
IPO500v2 Trunk Gateway
IPO500v2 Trunk Gateway
Head Office
Distributed Branch

5. В будущем: собираем все под «зонтик» Aura
Avaya Aura® System
Manager Centralized Management
Data Center 1
Deploy Avaya AURA
Add More Branches
Consolidate Branches
Protect Investment
Applications
CM (serving users in HQ and other sites)
Centralized Trunking
PSTN GW
AURA SM
SBC
SIP SP
VoIP-Ready WAN
SIP
SIP
PSTN / PRI
PSTN / PRI
PSTN / PRI
IPO500v2 Trunk Gateway
IPO500v2 Trunk Gateway
Distributed Branch
Distributed Branch

6. Simplified Deployment
Avaya IPO SE в цифрах:
IP Office Server Edition – R9.1
3000
Users across 150-Sites Licensed based
Up to
500
Up to
Voice Messaging ports Licensed based
Gateway for Analog
& Digital sets
3000
one-X ®Portal users Licensed based
Up to 50
Note: 1st Release will accommodate up to 500 users per server for all IP configurations – 1,000 users requires two servers.
Hybrid configurations support up to 384 digital or analog users via the IP Office 500v2 server as a gateway.
Up to
Receptionist Licensed based
IP Telephony , Audio Conference
Voice Messaging
IM, Presence, PtP Video
Web Collaboration
Mobile UC Client
Simplified Install
Simplified Deployment

7. Функциональность различных типов абонентов
Choices Based On Job Function
Also available:
Receptionist
Customer Service Agent
Customer Service Supervisor
Power User
Office Worker
Basic User
IP Office User Solutions
All user solutions, except for Receptionist, require Preferred Edition software of higher. Customer service agent and supervisor require Contact Center.

8. Телефонные аппараты IP Office
Premier, Flagship
Hybrid
Value-Based Telephony
1400 & 9500 Digital Sets
1600 IP Desk Phones
4, 8, and 16-button options
Paper or paperless label options
Lower energy requirements
Same usability as IP Phones
Key-System Like Operation
Paper Button Labels
3, 8, and 16-button options
H.323 IP Telephony
9600 IP Desk Phones
Conference Phones
Gigabit Ethernet with embedded switch*
3-button, 8-button, and touchscreen options
Color display*
H.323 or SIP
Wireless
H175
B100 Series Phones
Avaya OmniSound Technology
Super Wideband Audio
Analog or IP
Small to large conference rooms and executive suites
DECT & Wi-Fi Sets
Small to large coverage areas
Standard and ruggedized options

9. Avaya Communicator – для Windows и iPAD
Intuitive Collaboration Solution
Compact User Experience
Voice, Video, IM, Presence
Web Collaboration
Contact Filtering
TLS / SRTP Security
Windows & iPAD Support
Supported on Preferred Edition, Server Edition, and IP Office Select – Require Office Worker or Power User License

10. Sophisticated Mobile Collaboration
OneX Mobile
Sophisticated Mobile Collaboration
Voice over WiFi / 3G / 4G
Meet-Me Audio Conf.
Add/Delete Roster Contact
Auto-Fallback VoIP to Mobile
Geo Presence
iOS & Android Support
Supported on Preferred Edition, Server Edition, and IP Office Select – Require Power User License

11. Integrated Meet-Me Audio Conferencing
OneX Portal
Integrated Meet-Me Audio Conferencing
Web-Client, Call Control
IM, Presence
Meet Me Conferencing
Add & Drop participants
Web Collaboration
Access via desktop, browser, tablet, smartphone
Supported on Preferred Edition, Server Edition, and IP Office Select – Require Office Worker or Power User License

12. Интеграция с внешними приложениями
Embed Avaya UC in the applications you already use
Supports popular applications
Lync
Outlook
Salesforce.com
The capabilities you need
IM/Presence*
Click-to Call
Directory integration
*Note: IM/Presence supported with Outlook and Lync integrations
Supported on Preferred Edition, Server Edition, and IP Office Select

13. Powerful Web Collaboration Solution
Integrates with IP Office Audio Conferencing
Desktop/Application Collaboration
Document sharing
White Boarding
Supported on Preferred Edition, Server Edition, and IP Office Select – Require Office Worker or Power User License

14. Территориально распределенная сеть
High-availability without high costs and complexities
Every site has an automatic backup
Active calls stay connected
No idle hardware
No additional licenses
Location 2
Location 3
Location 4
Primary
Server
Secondary
Headquarters
Highly-Resilient Architecture

15. Avaya Contact Center Select
Derived from AACC
Full, blended multichannel
10 to 250 agents
Agents can be voice only, multichannel only or both!
Single or multiple locations
In the office
Remote
Inbound/Outbound/Call Back
Supported globally
Multilanguage (G14)

16. В каких случаях предлагать CM?
Тотальный SIP
Емкость больше 2000 абонентов
Большая нагрузка (BHCC > )
Горячее резервирование без остановки сервиса
Поддержка COРМ
Крупный контактный центр
Наличие особых требований Web Collaboration и Messaging

17. Пример расчета (APL) Решение Стоимость на порт, $ 120 343
Аппаратная часть/ПО, $
Стоимость на порт, $
IP 500V2 R IP + 2E1
Office Worker
5000/31000
120
SE IP + 2E1
6000/37000
140
Aura IP + 2E1
Core
21000/82000
343
SE IP + 10E1
Power User
28000/625000
261
Aura IP + 10E1
(2000 Core Power)
87000/737000
330

18. Решение Avaya для Mid-Market
Unified Communications
Video
Broadest endpoint support
Most flexible deployments
Rich UC feature set
Room, desktop, mobile
Supports 3rd party devices
Simple, affordable
Security
Networking
Protects SIP trunks
Secures remote endpoints
Active packet inspection
Automated provisioning
Rich feature set
50% lower TCO

19. Схема стенда 3G/4G 104 Dmitry ERS 3510 Evgenyyy 105 107 Demo1 Snapp
101 Alice
102 Боб
103 Carl
106 Demo2

20. Схема стенда (мобильный вариант)
3G/4G
104 Dmitry
105 Evgenyyy
George 107
103 Carl

21. План демонстрации Базовая телефония
Вызовы между абонентами разных типов
Групповой вызов
Голосовая почта: смена языка приветствия
Запись вызовов с IP аппарата
Авто секретарь – установка
Мобильный клиента для IPAD
Установка обратного вызова
Статус
Обмен мгновенными сообщениями
Запись вызовов
Организация и управление конференцией
Гео-локация
Windows PC клиент
Видео-вызовы
Web-конференция
Расширение возможностей стационарного телефона
Управление телефоном через Web