1. The JMH Mentor Program March 2012

2. Mentor Program Goals Increase job satisfaction and retention Increase job satisfaction and retention Encourage professional growth and development Encourage professional growth and development Foster a ____________within the hospital Foster a ____________within the hospital

3. Guide Advocate Networker Communicator Resource ___________ Friend Listener Encourager Coach Confidant Facilitator Challenger

4. Precepting 1. Short-term process 2. Offers supervision while learning new skills 3. _________oriented 4. Occurs at work 1.Long-term process 1. Long-term process 2. ____________oriented 3. Provides a social connection to the organization 4. Interaction during personal time Mentoring

5. Essential Elements Of the Mentoring Process

6. Proper match

7. Department Worked Years of practice Biographical Sketch Predictive Index Teaching/ Learning Style Educational preparation and Past educational experience ________________ Mentor/Mentee Match Criteria

8. Professional Relationship

9. Skills & Behavio r Development

10. COMMUNICATION SKILLS Be brave. Share your experiences if those experiences might be helpful. Listen for recurring themes. Ask open-ended questions. If you are not sure about what you’re hearing, ask for clarification. Identify what communication skills are lacking and build those skills. – Example: ________________ Use “I” statements rather than “you” statements. Stay focused. Be there. Be present. Be quiet and listen. Don’t worry about what you’re going to say next. _________MORE THAN YOU TALK. Make sure your message and your actions match.

11. PERSONAL ACCOUNTABILITY Learn & Grow (empowered area) – “I’m a piece of the puzzle” – “It starts with me” – “This can work” – “I can make it happen” Ownership, finding solutions, __________________ Personal accountability is part of the foundation for building adult behaviors in the work place – stay tuned for more on that! ___________ of accountability – Upper level: Learn & Grow – Lower level: Protect & Defend

12. ADULT BEHAVIOR IN THE WORK PLACE These skills & behaviors can be learned - mentors are role models 24/7 Personal accountability expected by all Everyone has an equal voice & uses it Communication flows all ways – take messages to the “right mail box” Conflict is managed openly

13. Initiate contact with your mentee. If contacts have failed after ________ attempts, notify the mentor coordinator Schedule a minimum of ____ meetings within the 12- month program Submit a feedback form to the mentor coordinator following each meeting Follow up phone calls are strongly encouraged MENTOR RESPONSIBILITIES

14. A savior A foster parent A therapist A “cool” peer An ___________ WHAT A MENTOR ISN’T

15. Share your ________________ and experience Develop leadership skills – invest in the future Spend time with someone interested in growing professionally Sense of giving back Fun, friendship Building your personal resume MENTORING – WHAT’S IN IT FOR ME?

16. Answer questions promptly or get help from someone who can Set parameters on your role Give _________________ feedback Learn from your mentee TIPS FOR MENTORS