1. New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

2. We are doing that by first building the capacity to provide exceptional IT service to our community Our vision is for IT to help transform teaching, research, campus life and patient care at AUB

3. … we are in the midst of upgrading everything k Network Compute & Storage Telephones & mobility Applications You have joined us at an exciting time …

4. http://aub.edu.lb/it How to get support

5. http://aub.edu.lb/it Latest Announcements

6. http://aub.edu.lb/it List of services

7. http://aub.edu.lb/it

8. AUBNet AccountEmailInternet Access / Wireless connectivityEduroamNetwork StorageFile SharingVPNApplications serverExchange Calendar and room reservationAUBSIS and MoodleIT Purchasing and Oracle FinancialsFMIS, Grants, and other Applications Provide authentication to different services 2 GB mailbox that can be synced with multiple devices Connect to AUBdot1x network Connect to the internet using AUBNet account when visiting participating institutions 15 GB of network storage through the X-Drive Sharing of huge files internally with other members of the community Provides access to AUB resources from outside AUB Adobe CS6,MS Visio, etc. Reserve classrooms and conference rooms Create a professional profile Apply for grants, etc. Create a professional profile Apply for grants, etc. View Course List Submit grades online E-Learning View Course List Submit grades online E-Learning Place expense reports View reports of grants’ budget and expenses

9. FHS Van Dyck Rm 209 FHS Van Dyck Rm 209 FEA Raymond Ghosn Rm 306.1 FEA Raymond Ghosn Rm 306.1 FAFS Agriculture Wing A Rm 207A FAFS Agriculture Wing A Rm 207A FAS Nicely Rm 109 & 308 FAS Nicely Rm 109 & 308 OSB Suliman Olayan Basement B1 OSB Suliman Olayan Basement B1 IT Van Dyck Basement Floor IT Van Dyck Basement Floor Website: http://www.aub.edu.lb/ithttp://www.aub.edu.lb/it Portal: ithelpdesk.aub.edu.lb ithelpdesk.aub.edu.lb Email: IT.helpdesk@aub.edu.lb IT.helpdesk@aub.edu.lb Phone: 01-350 000 Extension 2260 Mon-Fri 8am-5pm HSON Harriri Rm 201/203 HSON Harriri Rm 201/203

12. SUPPORT PORTAL 1. 1.Follow-up on your created incidents and requests 2. 2.Create a new incident 3. 3.Request of the available services

13. AUBNET ACCOUNT   An active AUB account provides access to the following services: o Windows Login to join the domain (Active Directory) o Email (Exchange) o Web access / Wireless o Eduroam o Libraries o Moodle o Applications server (Adobe CS6,MS Visio etc.) Applications server o VPN   To create Faculty AUBnet Account o Go to the IT’s Website http://www.aub.edu.lb/IThttp://www.aub.edu.lb/IT o Navigate to Services -> Faculty Services o Click on Account creation and Management->Activate your AUBnet Account Note: You should have your Payroll ID (ZA99999) and your ID Barcode (6 digits)

14. EMAIL   Faculty Members can connect to AUB email through o Outlook on Exchange or MAC mail on Exchange o From any Internet-connected computer use Microsoft Outlook Web Access (OWA), the link is http://owa.aub.edu.lbhttp://owa.aub.edu.lb o By pushing email to phones/tablets   Microsoft Exchange, mail box quota for faculty members is set to 2GB.   Email messages should be regularly archived to a personal folder.   For assistance in configuring AUB email and archiving emails please contact IT Support.

15. CALENDAR/ROOM RESERVATION   Faculty members can utilize the exchange calendar to: o Setup meetings and check availability of other attendees o Reserve conference rooms that are available to the community   In addition to the rooms available on the exchange calendar, faculties have reservation applications for faculty classrooms/labs/ and conference rooms.   Faculty members can check with the faculty IT Manager for the faculty room reservation application.

16. AUB WIRELESS – SUBSCRIBE & CONFIGURE   Connect to wireless network, choose “AUBsubscription”  Configure your device on your own by following the steps on aubsub.aub.edu.lb aubsub.aub.edu.lb o Microsoft Windows 7, 8 users can utilize the automatic configuration scripts to connect. o Other Operating systems users (Windows XP, Mac OS X, iOS, Android) can follow the available manuals to configure their devices   Connect to AUBdot1x network using your AUBnet credentials © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.16

17. EDUROAM   Eduroam (education roaming) is the secure, world-wide roaming internet access service developed for the international research and education community, and embraced by a consortium of institutions who promote such ideologies.   Faculty Members who visit another participating institution can connect to the internet while on the go, as follows: o from the wireless settings for your computer or device, choose the eduroam secure network (or the institution’s equivalent wireless network) o at Username enter your AUB NetID Email address (e.g. xxxnn@aub.edu.lb) o at Password enter your AUB NetID password

18. STAY SAFE – PROTECT YOUR IDENTITY AND PERSONAL INFORMATION   Never share password, personal or financial information through email   Be suspicious of any email with urgent requests for personal information   Do not click links in email messages, if you suspect the message might not be authentic or if you don't know the sender   Update your operating system regularly   Update your Antivirus Software regularly   Update your web browser and Plug-ins regularly   Use your computer’s Firewall

19. STORAGE   XDrive is a dedicated network storage space.   XDrive is secured and backed up daily. Backup files are available back to 14 days.   Storage available is 15GB, for institutional data.   XDrive can be utilized to backup data.   XDrive can be accessible while offline o Right click on drive and choose “Always available offline”.

20. FILE SHARING   AUB provides internal file sharing service for faculty members: o https://share.aub.edu.lb/ https://share.aub.edu.lb/   For sharing files with people outside AUB faculty members can use public cloud services such as dropboxdropbox   Faculty members can also check with the faculty IT Manager if there are any file sharing services provided within the faculty.

21. VPN   VPN is a service provided by IT that allows faculty members to access campus online resources or personal desktops from outside AUB (VPN In) or to access outside resources from campus (VPN out).   To request VPN access, faculty members can use the portal ithelpdesk.aub.edu.lb and fill a service request under Network/VPN. ithelpdesk.aub.edu.lb

22. IT PURCHASING / FINANCIAL INFORMATION SYSTEM(FIS)   Faculty members can use available funds (startup fund; grants; etc.) to purchase IT hardware or software in coordination with the IT Manager.   Oracle EBS is the FIS used at AUB o Request access by sending AUB-User-Access-Request-Form to it.helpdesk@aub.edu.lb it.helpdesk@aub.edu.lb o Use Oracle EBS to place requisitions and expense reports o Utilize the OBIEE module to generate reports related to grants’ budgets and expenses o For assistance with Oracle EBS modules please contact the faculty IT Manager.

23. AUBSIS / MOODLE   AUBsis: AUB Online Student Information System (Banner) o Activate AUBSIS by : o visiting the IT Website http://www.aub.edu.lb/it/http://www.aub.edu.lb/it/ o Navigating to Getting Started-> New Faculty o Clicking on Activate AUBSIS o Login using payroll ID and pin   AUBsis can be used by faculty members to: o View Course List o Submit grades online   Moodle: e-learning application integrated with AUBsis.

24. ONLINE APPLICATIONS   Most faculties provide online applications to process the student petitions and forms electronically. In case a faculty member approval is required for a certain petition an email notification is sent.   FMIS is an application that allows faculty members to create their professional profile. The profile will be available online on the departmental website. http://fmis.aub.edu.lbhttp://fmis.aub.edu.lb   Faculty members can submit their grant forms electronically and view the progress of approvals. https://researchgrants.aub.edu.lbhttps://researchgrants.aub.edu.lb