1. 1 CMNO Feb. 2013 Change …Make it right … Make it easy … Make it stick Scan to Vehicle Operations Engagement Insert Site Name CMNO Feb. 2013 Not for Distribution

2. 2 CMNO Feb. 2013 Agenda  Overview  Scope In & Out  Key Solution Elements  STV / STR Integration  Dock Summaries  Training  Change Management  STV Production Hardware Deployment  Round Table

3. 3 CMNO Feb. 2013 Scan to Vehicle - Overview As part of ongoing efforts to modernize and improve efficiency, we are introducing a new scanning process within our dock operations called Scan to Vehicle. The new application will replace the Surface Transportation Report (STR) and automate the current manual process of creating shipment manifests through the use of Portable Data Terminals (PDTs). The objectives of this initiative are to: Capture real-time accurate transportation data electronically, including load details, product, shipping unit to transportation service, shipment status, despatch and arrival times; Provide real-time user alerts and accurate loading and shipping documentation; Make real-time shipment information available to the receiving facilities.

4. 4 CMNO Feb. 2013 Overview continued… Automate the current manual process of creating shipping manifests to electronically capture despatch and load details data; and Increase surface transportation data collection and quality. 8.5 x 11 8.5 x 14

5. 5 CMNO Feb. 2013 In Scope  All National Highway Services  All Regional Highway Services using the current STR form Out of Scope  All Regional Highway Services not using the STR form  All Depot and Airport Shuttles Scope In & Out

6. 6 CMNO Feb. 2013 Key Solution Elements STV Web Application for Dock Supervisors, TCOs, NCC/APC etc. PDT for Dock Employees

7. 7 CMNO Feb. 2013 Key Solution Elements – PDT PDT for Dock Operators CN50

8. 8 CMNO Feb. 2013 Key Solution Elements – Load Screens Select “Load Application” once logged in Select appropriate service Complete service details Manually enter load details Complete Trailer Info (e.g. trailer number, seal number); Enter any remarks; Collect Signatures; Print and Despatch NOTE: These screens are taken from the Functional Designs and may look slightly different in the final product.

9. 9 CMNO Feb. 2013 NOTE: These screens are taken from the Functional Designs and may look slightly different in the final product. Key Solution Elements – Unload Screens Select “Unload Application” once logged in Select appropriate service (manually or scan barcode on STV- generated STR form) Complete service details Scan, manually unload or “Unload All” Capture arrival details (e.g. Late Code if appropriate) and signatures

10. 10 CMNO Feb. 2013 Key Solution Elements – STV Web App  View Shipment information  View Service Schedules  View incoming services and load information  View current dock status  Manage Ad-Hoc Services  Cancel Scheduled Services  Can be accessed remotely (e.g. NCC, Helpdesk)  Export data (queries)  Manage dock printers STV Web Application for Dock Supervisors, TCOs, NCC/APC etc. Status on Services  Arrivals  Loading  Unloading  Despatched

11. 11 CMNO Feb. 2013 Key Solution Elements – STR Form  8.5 x 11 paper, prints 3 copies  Title names (slightly modified)  Carrier signature not required if signed on the PDT (signature will be displayed from PDT when STR printed)  Printed barcode and human readable text  3 new columns  Quantity (skids, logistic trailers)  LVM (identify LVM code)  Red Flag (special mailings, SOM’s) NOTE: STR codes will be available in printable job aid format and will be included in drop down. STR Form

12. 12 CMNO Feb. 2013 STV and STR Integration STV DespatchSTR Receipt 1 Leverage PDTs / Web app to despatch service and print STR form Use STR form as currently, manual updates in STR system STV to STR System Communication STR DespatchSTV Receipt 2 Handwrite and send manual STR form; Manual updates in STR system Use STV (PDT / Web App) to acknowledge and unload service. File manual STR form STV to STR System Communication

13. 13 CMNO Feb. 2013 Change Management - Change Network Insert Name, Site Lead AREA TRANSPORATION and National Transportation - SUBJECT MATTER EXPERT PROJECT SUPPORT (Hotline) Neal Dawe, National Change Management Lead Daunna Gauthier, National Transportation Lead Guy St. Jean, National Project Lead

14. 14 CMNO Feb. 2013 STV Training – PDT (Dock Operators, Dock Supervisors) Classroom – Full Day  PDT, Routing Cards and STR Form  PDT Orientation – componets, navigation etc.  Scenarios - Load, Despatch, Receive and Unload  Health & Saftey  PDT Mounting – MMHE equipmenet  PDT Cradles  Printer(s) Support Network / Transportation Operations to be trained

15. 15 CMNO Feb. 2013 STV Training – Web Application (Dock Supervisors, Shift Managers) Classroom - Full Day  Interaction with PDT  Scenarios - Load, Despatch, Receive and Unload  Search for Information  Views & Status’  What if scenarios  Printer Management  Mentor and Coach

16. 16 CMNO Feb. 2013 Change Tool Kit A “Scan to Vehicle Change” Tool Kit will be distributed to Supervisors. The Change Tool Kit will include the following:  Overview  Talk Tracks (Walkabouts)  Get Ready Checklist  Go Live Checklist  Post Go Live Checklist  Cut-Over Strategies  STV Helpsite  Support Network  Issue Resolution Process  Contacts  Appendixes  Impacted Highway Services  Carrier Info Notice

17. 17 CMNO Feb. 2013 Welcome to the Scan to Vehicle Help Site http://paw.mailposte.ca/SAPPST/Content/STV/main_STV-e.shtm

18. 18 CMNO Feb. 2013 STV Production Hardware Deployment PDT in Cradles (Ethernet Multi-dock) PDT battery charger (Quad Charger) PDT Holster with belt clip

19. 19 CMNO Feb. 2013 STV Production Hardware Deployment LF9 LR7

20. 20 CMNO Feb. 2013 Round Table