1. Version 2.0 for Office 365 Wave 15

2. Day 1 Administering Office 365 Day 2 Administering Office 365 Office 365 Overview & InfrastructureAdministering Lync Online Office 365 User ManagementAdministering SharePoint Online Office 365 DirSync, Single Sign-On & ADFSExchange Online Basic Management MEAL BREAK Exchange Online Deployment & Migration Exchange Security & Protection Exchange Online Archiving & Compliance

3. Service Overview & New Features Visibility and Control Mailboxes, Contacts, Resources & Groups & Management Mobile Device Management (Exchange ActiveSync) Troubleshooting connectivity

5. Nov. 2009 The cloud on your terms Antispam protection Mission-critical, high availability Voicemail in your inbox Email on a phone Email on a browser May 1997Nov. 1997Dec. 2001Mar. 2004Dec. 2006Nov. 2008 Massive, low-cost mailboxes

6. Exchange enables you to tailor your solution based on your unique needs and ensures your communications are always available while you remain in control; on your own terms—online, on-premises, or a hybrid of the two. Exchange helps your users be more productive by helping them manage increasing volumes of communications across multiple devices and work together more effectively as teams. Exchange keeps your organization safe by enabling you to protect business communications and sensitive information and to meet internal and regulatory compliance requirements. Do more, on any device Large, Low-Cost Mailboxes Getting There and Running It Always On Mobility Working Together Universal Inbox Transform Traditional Voicemail Data Retention and Discovery Data Loss Prevention and Compliance Anti-Virus/Antispam Keep the organization safe Remain in control, online, and on-premises

12. Integrates with your on-premises phone system Removes the need to manage voice mail infrastructure Gives users a single inbox for email and voice mail Provides the latest features of Exchange Unified Messaging

13. *25 GB of storage apportioned across the user’s primary mailbox and personal archive **25 GB of storage in user’s primary mailbox, plus unlimited storage in user’s personal archive. ***Direct access to Kiosk user mailboxes via Exchange Web Services not permitted. However, LoB applications can use Exchange Web Services impersonation to access Kiosk user mailboxes *25 GB of storage apportioned across the user’s primary mailbox and personal archive **25 GB of storage in user’s primary mailbox, plus unlimited storage in user’s personal archive. ***Direct access to Kiosk user mailboxes via Exchange Web Services not permitted. However, LoB applications can use Exchange Web Services impersonation to access Kiosk user mailboxes Feature Exchange Online Kiosk Exchange Online Plan 1 (Inc. w/ Office 365 Midsize, E1, Small Business Premium) Exchange Online Plan 2 (Inc. w/ Office 365 E3, E4) Mailbox size1 gigabyte (GB) ****25 gigabytes (GB)*Unlimited** Outlook Web App (regular and light versions) Yes POPYes IMAPNoYes Outlook Anywhere (MAPI)NoYes Microsoft Exchange ActiveSyncYes****Yes Exchange Web ServicesNo***Yes Inbox rulesNoYes Delegate accessNoYes Instant messaging in OWANo Yes (requires Lync Online or Microsoft Lync Server) SMS notificationsNoYes Custom retention policiesYes Multi-mailbox searchYes Personal archiveNoYes VoicemailNo Yes Legal holdNo Yes

14. Web BrowsersRequirements Internet Explorer 10  Windows 8  Windows 7 Windows Internet Explorer 9  Windows 7  Windows Vista with SP2 Windows Internet Explorer 8  Windows 7  Windows Vista with SP2  Windows XP with SP3 (32-bit)  Windows XP with SP2 (64-bit) Mozilla Firefox  The latest version of Firefox (Firefox system requirements)Firefox system requirements Google Chrome  The latest version of Chrome (Chrome system requirements)Chrome system requirements Safari  The latest version of Safari  Mac OS X (any version)

15. Office ClientOne of the Following Office 365 ProPlus  Windows 8  Windows 7 (See system requirements for Office 2013 and Office 365 ProPlus)See system requirements for Office 2013 and Office 365 ProPlus Office 2010 Service Pack 1  Windows 8  Windows 7  Windows Vista with SP2  Windows XP with SP3 (32-bit)  Windows XP with SP2 (64-bit) Office 2007 with Service Pack 3  Windows 8  Windows 7  Windows Vista with SP2  Windows XP with SP3 (32-bit)  Windows XP with SP2 (64-bit) Office for Mac 2011 with Service Pack 3  Mac OS X 10.6 or later

16. Service Overview & New Features Visibility and Control Mailboxes, Contacts, Resources & Groups & Management Mobile Device Management (Exchange ActiveSync) Troubleshooting connectivity

17. Role-Based Access Control Windows PowerShell 1001101

19. Manage mailboxes, groups and objects Search for properties Conduct an advanced search Manage roles and permissions Create policies Track message delivery

21. Edit contact details Manage groups Manage voice mail and phone settings

26. Who Where What 26

27. Systems administrator All 27

28. Service Overview & New Features Visibility and Control Mailboxes, Contacts, Resources & Groups & Management Mobile Device Management (Exchange ActiveSync) Troubleshooting connectivity

36. http://help.outlook.com/en-us/140/ee441202.aspx

39. get-mailbox -identity user@domain.com | set-mailbox -type "Shared"user@domain.com

41. Service Overview & New Features Visibility and Control Mailboxes, Contacts, Resources & Groups & Management Mobile Device Management (Exchange ActiveSync) Troubleshooting connectivity

42. http://technet.microsoft.com/en-us/library/jj945882(v=exchg.150).aspx

46. Service Overview & New Features Visibility and Control Mailboxes, Contacts, Resources & Groups & Management Mobile Device Management (Exchange ActiveSync) Troubleshooting connectivity

47. Reference - http://technet.microsoft.com/library/feba32b0-b7eb-4b1b-ba3d-99e20ba82a8chttp://technet.microsoft.com/library/feba32b0-b7eb-4b1b-ba3d-99e20ba82a8c What is testedWhat else is tested Office 365 General Tests Exchange DNS ConnectivityLync DNS ConnectivityOffice 365 Single Sign-On Exchange Active Sync Tests Exchange ActiveSync Exchange ActiveSync Autodiscover Exchange Web Services Tests Synchronization, Notification, Availability & Auto Replies Service Account Access (developers) Outlook Connectivity Tests Outlook Anywhere (RPC over HTTP)Outlook Autodiscover Internet Email Tests Inbound SMTP emailOutbound SMTP email Free/Busy Test Free/Busy

48. Reference Webhttp://technet.microsoft.com/library/feba32b0-b7eb-4b1b-ba3d-99e20ba82a8chttp://technet.microsoft.com/library/feba32b0-b7eb-4b1b-ba3d-99e20ba82a8c Videohttp://www.youtube.com/watch?v=RaXMWdUDyq8&feature=youtu.behttp://www.youtube.com/watch?v=RaXMWdUDyq8&feature=youtu.be