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Barriers to Communication Linzi J Kemp Sept 2003.

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Presentation on theme: "Barriers to Communication Linzi J Kemp Sept 2003."— Presentation transcript:

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2 Barriers to Communication Linzi J Kemp Sept 2003

3 StrongerDecisionMakingStrongerDecisionMakingImprovedStakeholderResponseImprovedStakeholderResponse ClearerPromotionalMaterialsClearerPromotionalMaterialsSteadier Work Flow Steadier IncreasedProductivityIncreasedProductivityEnhancedProfessionalImageEnhancedProfessionalImage QuickerProblemSolvingQuickerProblemSolving StrongerBusinessRelationshipsStrongerBusinessRelationships EffectiveCommunicationEffectiveCommunication

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5 Channel And Medium Six-Phase Process Channel And Medium Six-Phase Process Phase 1: Sender Has an Idea Phase 1: Sender Has an Idea Phase 3: Sender Transmits Message Phase 3: Sender Transmits Message Phase 2: Sender Encodes Idea Phase 2: Sender Encodes Idea Phase 6: Receiver Sends Feedback Phase 6: Receiver Sends Feedback Phase 4: Receiver Gets Message Phase 4: Receiver Gets Message Phase 5: Receiver Decodes Message Phase 5: Receiver Decodes Message The Communication Process Situation

6 Communication Process CODING (Senses) DECODING (Senses) THINKING DOING TALKING WRITING THINKING OBSERVING LISTENING READING CODINGDECODING NOISE SEMANTICS

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