4/16/2017 5:35 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered.

4/16/2017 5:35 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WELCOME Charles Rutenberg Realty New Agent Orientation
4/16/2017 5:35 PM WELCOME Charles Rutenberg Realty New Agent Orientation Thursday, April 9th 2015 This slide must be updated for each orientation date © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Charles Rutenberg Realty
4/16/2017 5:35 PM Charles Rutenberg Realty Founded in 2000 by John Nestor This slide must be updated for each orientation date © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Where we are: New York Illinois Florida 4/16/2017 5:35 PM
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Florida Orlando Nov 2006 Clearwater Jan 2000 Ft. Lauderdale Dec 2004
4/16/2017 5:35 PM Florida Orlando Nov 2006 Clearwater Jan 2000 Ft. Lauderdale Dec 2004 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Illinois Naperville Aug 2005 Chicago Aug 2012 4/16/2017 5:35 PM

New York Manhattan Long Island 4/16/2017 5:35 PM

Why Are You Here? Introduce you to: Share what we offer our agents
4/16/2017 5:35 PM Why Are You Here? Introduce you to: Staff Owners Sister companies Preferred vendors Share what we offer our agents Office policies & procedures Building policies & usage Answer any questions at the end © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Our Charities: Coalition for the Homeless
4/16/2017 5:35 PM Our Charities: Coalition for the Homeless Shriner’s Hospitals for Children © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

the Homeless of Central Florida
4/16/2017 5:35 PM Coalition for the Homeless of Central Florida © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Coalition for the Homeless
4/16/2017 5:35 PM Coalition for the Homeless of Central Florida The largest provider of homeless services in central Florida is a private non-profit organization. Helps over 600 men, women & children every day with shelter and nutritious meals; accepts intact families. Soon to open men’s 250 bed residential facility. Men’s pavillion is a drop in for warm meal, shower and a place to sleep. Women & Family accommodates 240 individuals with and additional location providing for another 126 in a transitional living program. Assists with substance abuse recovery, education & job skills, veteran services & community housing. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Our Broker is a Shriner Noble at the Bahia Shrine
4/16/2017 5:35 PM Shriner’s Hospitals For Children Our Broker is a Shriner Noble at the Bahia Shrine © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Shriner’s Hospitals For Children
4/16/2017 5:35 PM Shriner’s Hospitals For Children First hospital opened in 1922 in Shreveport, LA; there are now 22 hospitals in the US, Canada and Mexico. Children are treated for burns, cleft lip & palate, spinal cord and orthopedics until the age of 18 without cost to the family. The hospitals are run strictly on the generosity of the Nobles fundraising and donations. There are over 200 Shrines worldwide. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Sam Swope & Jim Batenchuk

www.citruspm.com Jennifer Tribou 321-445-5119 4/16/2017 5:35 PM

Citrus Property Management
4/16/2017 5:35 PM Thank you Citrus Property Management for providing the snacks and beverages this evening. Jennifer will be available at the end of orientation to answer any questions. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Simone Hosein

Simone will be available at the end of the orientation to answer
4/16/2017 5:35 PM Thank you Simone Hosein for taking the time tonight to tell us about the MLS. Simone will be available at the end of the orientation to answer specific questions. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please call the office number
4/16/2017 5:35 PM Broker: Jim Batenchuk Office: ext 2 Cell: Non Competing Broker Please call the office number during business hours © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 21

Office Information: Monica Maldonado Office Manager Lira Orazi
4/16/2017 5:35 PM Office Information: Monica Maldonado Office Manager Lira Orazi Administrative Assistant © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

As an independent contractor representing Charles Rutenberg Realty, you are expected to:
Answer your phone and return phone calls & s in a timely manner! Make sure ALL your agreements are in writing. Be ethical and professional in ALL that you do!

Charles Rutenberg Companies
4/16/2017 5:35 PM Charles Rutenberg Companies Charles Rutenberg Realty Orlando LLC Members of the Board of Realtors MLS Access and lockbox access Charles Rutenberg Realty Associates Orlando LLC Ability to receive referral commissions No fees to the Board of Realtors © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

We are a residential real estate company!
4/16/2017 5:35 PM We are a residential real estate company! You are NOT authorized to sell businesses! Commercial transactions must be authorized by the Broker and are subject a 10% commission. If you have questions, ask! © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Important Info www.crrmove.com 407-622-2122 ext 2 Helpful links
4/16/2017 5:35 PM Important Info ext 2 Helpful links Access your profile & add bio Agent Support Forms CRR logos © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

BombBomb.com AdMail.net
4/16/2017 5:35 PM Please add these websites to your address book(s), these are our avenues of communication with you: BombBomb.com Weekly News & Notes Invitations to seminars, functions & events AdMail.net Additional communications © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

We can also add you to a private FB Networking Group:
4/16/2017 5:35 PM ‘Like’ us on Facebook Stay up to date on events; check-in at the office; tag yourself in photos We can also add you to a private FB Networking Group: CRR Orlando Agents Ask us how! © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/16/2017 5:35 PM Reminders: Your first AND last name and phone number go on ALL of your marketing material (business cards, yard signs, advertisements, etc…) Call us with changes to your address, , phone number and credit card Pay all fees on time – D.B.P.R., the Board of Realtors, MLS membership and this office No personal mail should be sent to our office; items received from vendors will be held 48 hours after notification, then discarded if not retrieved © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/16/2017 5:35 PM Reminders continued: Board of Realtor members – Remember to check the MLS message board CRR weekly BombBomb video s on Friday All files are due upon execution; a $100 “no-file” fee will be incurred! We require a current photo to be kept in our database for security reasons GET PAID TO REFER A FRIEND TO CHARLES RUTENBERG REALTY!!! © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What We Offer: Broker & Staff support Branch Offices
4/16/2017 5:35 PM What We Offer: Broker & Staff support Branch Offices Training & Seminars 24 Hour access to the office © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/16/2017 5:35 PM 1900 Summit Tower © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

The code is listed on the information sheet located in your packet
Outside Key Pad The code is listed on the information sheet located in your packet

The code is listed on the information sheet located in your packet
Inside Key Pad The code is listed on the information sheet located in your packet 39

Please be aware... In the office

Stop by “Nature’s Café” located in the lobby.
It’s a great place to take your clients for coffee or lunch.

The building management has a strict parking policy.
Park only in a visitor spot When attending a seminar or training session, park only on the rooftop A maximum of 2 hours; you will be given a warning After 2 warnings, they WILL tow your vehicle

Log-In RUTENBERGFILES.COM Username is your email address
4/16/2017 5:35 PM RUTENBERGFILES.COM Log-In Username is your address Default Password is ‘guest’ Select ‘Remember Me’ on your personal computer © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Dashboard RUTENBERGFILES.COM Access all your files
4/16/2017 5:35 PM RUTENBERGFILES.COM Dashboard Access all your files Watch ALL tutorial videos © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Create Transaction RUTENBERGFILES.COM Complete all fields accurately
4/16/2017 5:35 PM RUTENBERGFILES.COM Create Transaction Complete all fields accurately Click on the BLUE arrow to auto-fill from MLS Answer all questions correctly before submitting © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

RUTENBERGFILES.COM FILE MANAGEMENT

RUTENBERGFILES.COM DOCUMENT COLOR CODES Recommended Document
Need New/Correct Document GREEN MEANS GO Waiting in Queue Mandatory Document

RUTENBERGFILES.COM Transaction Page

RUTENBERGFILES.COM FILE STATUS Closing File: Waiting on Docs
Listing File: Waiting for Contract & Closing Docs Closing File: Waiting on Docs Complete File! You can access PAC & CAC

What happens after your file is uploaded:
4/16/2017 5:35 PM What happens after your file is uploaded: The files are sent to a queue and placed in rotation for review The files are viewed continuously throughout day Please allow for a 48 hour turn around time © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How to get paid: Required documents uploaded to www.rutenbergfiles.com
4/16/2017 5:35 PM How to get paid: Required documents uploaded to File must be complete (GREEN) in our system prior to getting paid! Recommended… Complete a PAC request and take your money with you! Mail or bring the check & HUD to the office Checks are written 9AM to 4PM Monday through Friday Drop off check before noon, pick up the same day after 2 Drop off check after noon, pick up the next day after 9AM Please put a ‘note’ in your file if you are picking your check up - otherwise it will be mailed. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Get Paid At Closing (PAC)
4/16/2017 5:35 PM Get Paid At Closing (PAC) Once your required documents are approved and your file is green, click on “PAC”. Complete PAC FORM * required fields, then click on bottom of form. Request must be made NO LATER than 48 hours prior to closing. This office will process your PAC and an authorized letter to the title company and to you. You will receive your check at closing. A copy of HUD and your check will be mailed to us along with our check. You must be attending the closing and verify that the title company or attorney’s office will cut two separate checks. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

RUTENBERGFILES.COM Paid At Closing (PAC) Agent Name Agent Name
Sales Associate CRR/CRRA License # SL******* Current, Active Agent Name

Rentals, Referrals, BPO’s & Misc.
4/16/2017 5:35 PM Rentals, Referrals, BPO’s & Misc. Money order or cashier check for rentals… NO CASH Personal checks are held until they clear our bank Include a self addressed, stamped envelope if you want checks mailed to you otherwise you will be charged a $1 fee for postage and envelope Checks over $20,000 are held until they clear our bank © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Stop by the CRR Boutique
to see what’s new 55

Interesting stats: Per Metro Trak: 721 Agents in this office
#1 New listing by units #1 Sales by units #1 Sales by volume #1 YTD Sales volume #1 & #4 Top selling agents This slide must be updated for each orientation date 56

113 S. MacDill Avenue - Suite A,
Tampa Office: 113 S. MacDill Avenue - Suite A, Tampa, Florida 33609

Why FBC MORTGAGE?

Why Choose FBC Mortgage, LLC
Choosing the right partners in your business is a very important decision. You need to work with business partners you TRUST to take care of your clients. This is why YOU SHOULD CHOOSE FBC MORTGAGE, LLC: Florida’s Leading Direct Mortgage Lender Local & Knowledgeable Appraisers In-House Underwriting, Processing, Closing & Decision Making Preferred Lender for Florida’s Top Realtors and Builders Competitive Rates & Extensive Loan Product Options Industry Leading Turn Times Accessibility: Available On Nights and Weekends Provide Weekly Loan Updates To Clients And Referral Partners

Financing Options Conventional Financing Jumbo Loans
VA, USDA , FHA Loans Construction Lending Foreign National Loans First Time Home Buyer Programs Renovation Loans including 203K, HomeStyle and HomePath Conventional & HARP Refinance Portfolio Loans

Executive Vice President
4/16/2017 5:35 PM Duane Hughes Executive Vice President National Sales Update slide for each presentation © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/16/2017 5:35 PM Update slide for each presentation © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Your In-House Affiliated Title Company

WHAT IS THE MOST IMPORTANT
THING IN ANY CLOSING? *** TITLE INSURANCE *** In Today’s Volatile Market It Is More Important Than Ever To Ensure A Clear And Marketable Title

Abe Lincoln lost his home twice because of Title Defects?
Did you know? Abe Lincoln lost his home twice because of Title Defects? 66

Our Staff Has A Combined Experience Of Over 30 Years
Michael Heath Managing Member/Owner Barbara Brownell Operations Manager Leslie Starkey Sr. Escrow Officer/ Licensed Title Agent

We are conveniently located next door.
What Our Clients Have to Say... Dear Integrity Title Orlando, I would just like to say thank you very much for the service provided, it was excellent. You responded to everything I asked and I can only say it was a pleasure to deal with you. Best Regards, Andrew Hendry, (Seller) Thanks so much for all your assistance. I believe that this has been one of the best closing we have experienced. Thanks again, Bill Roberts (Buyer) Thanks for taking such good care of my clients. They were very impressed with how smooth their transaction was. It’s always a pleasure to deal with you because of your professionalism. CRR Agent - Orlando

FOR THE CONVENIENCE OF YOUR CLIENTS WE OFFER OUT OF OFFICE CLOSINGS
IN THE CENTRAL FLORIDA AREA Brevard Orange Citrus Osceola Flagler Polk Hernando Seminole Lake Sumter Marion Volusia

NEED A “TITLE 101” REFRESHER? NEED AN OVERVIEW OF THE HUD?
We will meet with you one on one or in small groups. Call or Stop By To Set Up An Appointment!

We will be here to answer any questions you may have.
Thank you all for your time and attention! We will be here to answer any questions you may have. Enjoy the rest of Your week.

4/16/2017 5:35 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered.

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4/16/2017 5:35 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered.

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