1. 1 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Write a technical report

2. 2 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.21Understanding the process of writing the report PF404.22Understanding the revision of the report PF404.19 Understanding the appropriate headings PF404.20Organising all the facts and figures in a readable way PF404.18Understand how to determine the order of presentation of the facts Write a technical report PF404.15 Understanding the purpose of the report PF404.16Understanding the importance of ascertaining all the facts PF404.17Selecting and ordering facts logically Notional Hours Total Notional Hours P&P4FM Essence of a report P&P4FM Constructing a report P&P4FM Process and revision ModulesTopics 5 40

3. 3 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.15 Understanding the purpose of the report Understand what terms of reference are and how to use them Understanding that there may be multiple purposes for writing a technical report Know the format and requirements for a technical report in your organisation Be able to write a short (one/two sentence) limiting sentence that states the subject, scope, and purpose of the report (synopsis) Understand the importance of determining the purpose before the start Be able to ascertain that all involved have agreed to the terms of reference Be able to list and use techniques for adapting technical materials to lay readers Understand how to do an audience analysis—the questions to ask, the areas to explore Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

4. 4 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.15 Understanding the purpose of the report Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case studies Analyse Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete a questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of the importance of determining the purpose before the start Are able to demonstrate an understanding of what terms of reference are and how to use them Are able to write a short (one/two sentence) purpose statement before beginning a report Are able to explain the importance of determining purpose of the report Assignment Description WHATWHAT HOW Notional Hours 4 A group exercise to study an existing report to determine the purpose of an existing technical report and determining the possible terms of reference 1.Learners are provided with a technical report. 2.The group divides in half and each group study and analyse the report. 3.Each group writes a report on the perceived purpose and terms of reference of the report 4.Each group to present their report to each other, explaining their conclusions and discussing the differences.

5. 5 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.16 Understanding the importance of ascertaining all the facts Be able to use the mind mapping technique to organise thoughts Understand the importance of keeping detailed notes of your sources and data gathered Understand that relevant experience, information from records and personal observations are all sources of information which may be appropriate to include in a report. Know how to identify sources of information Understand that surveys, questionnaires etc can also be used as sources of information Be able to cross check information Know how to prepare a preliminary report outline. Understand the importance of writing down conclusions as soon as the data is obtained, and comparing these opinions with those based on hindsight Understand the importance of selecting the correct people/equipment/ tool to ascertain the facts Be able to list and explain the consequence of providing incorrect information Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

6. 6 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.16 Understanding the importance of ascertaining all the facts Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case studies Use techniques Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Develop questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of the importance of selecting the correct equipment/ tool to ascertain the facts Are able to demonstrate the ability to identify suitable sources of information Are able to prepare a preliminary report outline at the beginning of the program Are able to cross check information Assignment Description WHATWHAT HOW Notional Hours 4 A group survey to ascertain the facts relating to a technical report 1.Learners divide in small groups and write a limiting /purpose statement of one to two sentences on the purpose of the employee survey. 2.Prepare a questionnaire that will be sent to employees regarding a work related technical issue 3. Use techniques to ascertain the authenticity of the data obtained. 4.Report back to the group on the prelimary results. The results of the survey should be compiled and should be used to write the report – which will be part of a following assignment

7. 7 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.17 Selecting and ordering facts logically Understand data analysis and sorting Understand the stages of data review and drawing conclusions Know that only the data necessary to help readers reach the same conclusions you are drawing should be included. Know that the conclusion dictates what to include in a report and how to organize Be able to list the conclusions in descending order of importance Understand how to deal with contradictory results Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

8. 8 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.17 Selecting and ordering facts logically Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case studies Make a list Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Develop questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of data analysis and sorting Are able to demonstrate an understanding of the stages of data review and drawing conclusions Are able to list the conclusions in descending order of importance Are able to deal with contradictory results Are able to review data and draw conclusions Assignment Description WHATWHAT HOW Notional Hours 4 An group exercise to analyse and sort the data obtained from the survey/ questionnaires completed by the employees 1.Learners to collate, analyse and draw conclusions from the responses received from employees 2.List the conclusions in descending order of importance 3.Decide which facts to include in the report and explain why 4.Draft a report with the conclusions

9. 9 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.18 Understand how to determine the order of presentation of the facts Understand what should be included in the detailed outline Be able to study the outline carefully to form a logical plan and ordered presentation. Understand the importance of outlining the report Be able to revise the outline to include descriptive headings of each significant part of the report. Be able to review and expanded the outline of the report to emphasize the conclusions drawn in the analysis and sorting stage Understand the importance of planning and outlining to prepare a clear report that is logically organized, concise, and easy to read Be able to explain the consequences of writing with out a carefully planned outline Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

10. 10 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.18 Determine the order of presentation of the facts Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case studies Using checklists Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Develop questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to explain the importance of planning and outlining to prepare a clear report that is logically organized, concise, and easy to read Are able to revise the original outline to include descriptive headings of each significant part of the report Assignment Description WHATWHAT HOW Notional Hours 4 A group exercise requiring learners to draw up a detailed comprehensive outline for their report 1.Learners are provided with a topic for the work related report. 2.Learners divide in small groups and make a checklist of what should be included in a detailed outline. 3.Using the checklists, plan and write detailed outline including the complete scope of the report, the relation of the various parts of the work discussed, the amount of space to be given each part, the order of treatment, the places for inclusion of illustrations and the list of conclusions 4.Each group to present the outline to the rest of the group.

11. 11 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.19 Understanding the appropriate headings Be able to explain the role that headings and subheadings play in a report Understand the characteristics of headings Understand the importance of headings and what role they play in the report Be able to list commonly used headings Understand that headings serve as a reliable guide to the included material Be able to explain some techniques to make headings clear and what makes for a good heading Understand that headings of equal importance, must be written in the same format Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

12. 12 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.19 Understanding the appropriate headings Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case studies Using checklists Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Develop questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of the importance of headings and what role they play in the report Are able to demonstrate the ability to list commonly used headings in technical reports Assignment Description WHATWHAT HOW Notional Hours 4 A group exercise where learners are required to compile headings and subheadings for the report 1.Learners divide in small groups and make a list of techniques that can be sued to make headings clear 2.Plan and write the headings and subheadings for the report 3.Present the headings and subheadings for the report to the rest of the group 4.Discuss these headings and make recommendations where necessary

13. 13 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.20 Organising all the facts and figures in a readable way Understand the steps involved in preparing illustrations and graphs Be able to draw up a comparative table Understand how to modify the data and tables used during the research to emphasise conclusions Be able to describe the three types of figures commonly used in technical report Understand the use of illustrations as one of the best means of organising the facts and figures in a technical report Understand the importance of how the layout of figures and tables establish efficient readability and comprehension Understand the use and importance of legends Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

14. 14 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.20 Organising all the facts and figures in a readable way Collect Information Use Multi media Group Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Prepare lists Tabulate/Graphs Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Develop questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of the use of illustrations as one of the best means of organising facts and figures and emphasizing and supporting conclusions Are able to demonstrate the ability to preparing illustrations and graphs Are able to draw up a comparative table Are able to to list the steps involved in preparing illustrations and graphs Assignment Description WHATWHAT HOW Notional Hours 4 A group exercise where learners are required to compile a comparative table and a graph for inclusion in the report 1.Individually learners list the steps involved in preparing illustrations and graphs 2.Learners divide in small groups and prepare a comparative table and a graph using the raw data obtained from the survey 3.Present the table and graphs to the rest of the group and discuss

15. 15 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.21 Understanding the process of writing the report Know the style and format requirements for technical reports in your organisation Be able to remain factual and unbiased while writing Understand the stages of writing and the role played by drafts Be able to critically review the first draft Understand the difference between the first version and the later drafts of the report Know that the wording and phraseology should be appropriate for the recipient Understand that the first draft may/will reveal some unexpected problems that require a change in the outline Understand the seven principles of good successful writing Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

16. 16 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: T21 Understanding the process of writing the report Collect Information Use Multi media Self Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case study Make a list Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete a questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Are able to demonstrate an understanding of the stages of writing and the role played by drafts Are able to demonstrate an understanding of the importance of layout and using the correct headings and how it increases the readability of the report Are able to write a draft version of the report, applying the seven fundamental principles of good writing Assignment Description WHATWHAT HOW Notional Hours 4 A group exercise and individual exercise where learners are required to write at least one draft version of the report 1.Individually, list the seven fundamental principles of good writing 2.In a group, discuss the stages of writing and role played by drafts and the importance of layout 3.Learners divide in clusters of two and prepare at least one draft version of the report 4.Present the draft version to the rest of the group and discuss the drafts and make recommendations

17. 17 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 PF404.22 Understanding the revision of the report Know the techniques of good proofreading Understand the stages of reviewing and when to use them Be able to explain the importance of reviewing the report Understand the difference between editing and proofreading Understand the focus of editing Understand and use a wide variety of methods to review and revise Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: 9502 Write a technical report

18. 18 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 4 Topic Specification: PF404.22 Understanding the revision of the report Collect Information Use Multi media Self Study Plant investigation Media search Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Case study Make a list Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete a questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Demonstrate an understanding of the stages of reviewing and when to use them Understand the difference between editing and proofreading The ability to explain the importance of reviewing the report The ability to increase the clarity, accuracy, and organisation of the report by reviewing it Assignment Description WHATWHAT HOW Notional Hours 4 A group and individual exercise to review the report and draft the final report 1.Individually, list the methods that can be used to review and revise and the techniques for good proof reading 2.Divide in groups of two and making use of the checklists, revise the draft version of the report and write or type the final report 3.Present the report to the group and discuss the report and summarise recommendations