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© Aastra – 2013 Aastra 5000 : 6700i phones March 2013 1 1 Aastra 5000 - 6700i range.

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Presentation on theme: "© Aastra – 2013 Aastra 5000 : 6700i phones March 2013 1 1 Aastra 5000 - 6700i range."— Presentation transcript:

1 © Aastra – 2013 Aastra 5000 : 6700i phones March 2013 1 1 Aastra 5000 - 6700i range

2 © Aastra – 2013 Range and phones presentation Level of features on Aastra 5000 Integration on Aastra 5000 management tools Openness to Value-Added applications through XML Content 2 Aastra 5000 - 6700i range

3 © Aastra – 2013 Aastra 6700i range The phones 3 Aastra 5000 - 6700i range

4 © Aastra – 2013 Multimedia protocol (concurrent with H323, MGCP/Megaco) Standardized protocol based on RFCs (IETF) RFC 2543, RFC 3261, … Open protocol (text mode), and simple : few messages « primitive »(ACK, BYE, CANCEL, INVITE, OPTIONS, REGISTER) SIP (Session Initiation Protocol) 4 Aastra 5000 - 6700i range

5 © Aastra – 2013 Aastra SIP phones range 6753i 6755i 6757i 6731i 6730i 6739i Cost Features and screen size 6737i (R5.3SP1) 6735i (R5.3SP1) M675i LCD Expansion module M670i Expansion module BluStar 8000i MAIN ADVANTAGES Applications XML support, integration with LOB applications Quality and design Excellent hardware, same software Flexibility Programmable keys, expansion modules Security 802.1x, encryption sRTP/TLS 5 Aastra 5000 - 6700i range Gigabit

6 © Aastra – 2013 6700i range (1/3) Color touch screen phone: Large 5.7 » Full VGA (640x480) Color Touch Screen LCD Intuitive graphical user interface and navigation menu Built-in 2 ports Gigabit Ethernet switch Aastra Hi-Q Audio™ Technology Connected : RJ jack, EHS/DHSG port, Bluetooth and USB Up to 9 lines with call appearances and multi-proxy Up to 55 programmables softkeys 14 dedicated hard keys (voice messages, Transfer, Conference, directory, call list, Hold, redial, Mute…) Expansion module support Distinctive ringing, priority alerting Interface call list: Caller list incoming and outcoming, missed call notification XML support for productivity Aastra 6739i 6 Aastra 5000 - 6700i range Aastra 6735iAastra 6737i 8 lines-6 softkeys LCD screen (backlighted) Built-in 2 ports Gigabit Ethernet switch PoE (based on 802.3af standard) XML Support Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset 11 lines-12 softkeys LCD screen (backlighted) Built-in 2 ports Gigabit Ethernet switch PoE (based on 802.3af standard) XML support Full duplex speakerphone for handsfree calls 6 LCD top softkeys (10 functions) 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset Gigabit HD Audio Gigabit HD Audio Gigabit HD Audio

7 © Aastra – 2013 6700i range (2/3) 3 lines LCD screen 1 Ethernet port AC power adapter (not PoE) XML Support Full duplex speakerphone for handsfree calls 8 programmable top keys with LEDs Aastra Hi-Q Audio™ Technology 2 line/call appearance keys with LEDs for L1 & L2 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Headset in place of handset DHSG compatibility for headset 3 lines LCD screen Built-in 2 ports Ethernet switch PoE (based on 802.3af standard), AC power adapter (optional equipment, not included) XML Support Full duplex speakerphone for handsfree calls 8 programmable top keys with LEDs Aastra Hi-Q Audio™ Technology 2 line/call appearance keys with LEDs for L1 & L2 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Headset in place of handset DHSG compatibility for headset Aastra 6730i Aastra 6731i 7 Aastra 5000 - 6700i range

8 © Aastra – 2013 6700i range (3/3) Aastra 6753i Aastra 6755iAastra 6757i 8 Aastra 5000 - 6700i range 3 lines LCD screen (not backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) XML Support Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 3 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset 8 lines-6 softkeys LCD screen (backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) XML Support Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset 11 lines-12 softkeys LCD screen (backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 LCD top softkeys (10 functions) 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset

9 © Aastra – 2013 Aastra 6730i XML support 9 Aastra 5000 - 6700i range 3 lines LCD screen 1 Ethernet port AC power adapter (not PoE) Full duplex speakerphone for handsfree calls 8 programmable top keys with LEDs Aastra Hi-Q Audio™ Technology 2 line/call appearance keys with LEDs for L1 & L2 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Headset in place of handset DHSG compatibility for headset Entry level phone with compact footprint

10 © Aastra – 2013 Aastra 6731i 3 lines LCD screen Built-in 2 ports Ethernet switch PoE (based on 802.3af standard), AC power adapter (optional equipment, not included) Full duplex speakerphone for handsfree calls 8 programmable top keys with LEDs Aastra Hi-Q Audio™ Technology 2 line/call appearance keys with LEDs for L1 & L2 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Headset in place of handset DHSG compatibility for headset Green : differences with 6730i XML support 10 Aastra 5000 - 6700i range Enhanced version of 6730i

11 © Aastra – 2013 Aastra 6730/31i 11 Aastra 5000 - 6700i range Navigation keys Handset HAC (Hearing Aid Compatibility) Hold Hang up/ Goodbye Volume Control Mute Handsfree/headset with LED Full duplex handsfree speakerphone Redial 3 lines LCD Options Transfer Line 1 & Line 2 with LEDs Message Lamp 8 programmable keys with LED Pre-programmed functions : Save, Delete, Directory and Services Conference 4 desk positions or wall position Callers list

12 © Aastra – 2013 Aastra 6753i 3 lines LCD screen (not backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 3 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset XML Support 12 Aastra 5000 - 6700i range Expandable IP Phone

13 © Aastra – 2013 Aastra 6753i 13 Aastra 5000 - 6700i range 6 programmable keys with LED Goodbye Options Hold Redial Volume control Message Waiting Lamp 3 Lines LCD Display Keys for navigation 3 call appearance lines Mute Speakerphone / headset toggle 4 desk positions or wall position

14 © Aastra – 2013 Aastra 6755i 8 lines-6 softkeys LCD screen (backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset XML support 14 Aastra 5000 - 6700i range Popular Mid-market Phone

15 © Aastra – 2013 Aastra 6735i 8 lines-6 softkeys LCD screen (backlighted) Built-in 2 ports Gigabit Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 programmable top keys with LEDs 6 LCD softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines HD Audio with wideband hardware 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support* Headset port DHSG compatibility for headset XML support 15 Aastra 5000 - 6700i range Popular Gigabit Mid-market Phone Gigabit HD Audio Upgraded version of 6755i *AC adapter needed (option) if more than 1 expansion module

16 © Aastra – 2013 Aastra 6735i/6755i 16 Aastra 5000 - 6700i range 6 programmable keys with LED Goodbye Options Hold Redial Volume control Message Waiting Lamp 8 Lines LCD Display Keys for navigation 4 call appearance lines Mute Speakerphone / headset toggle 4 desk positions or wall position 6 programmable LCD softkeys (20 functions)

17 © Aastra – 2013 Aastra 6757i 11 lines-12 softkeys LCD screen (backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 LCD top programmable softkeys (10 functions) 6 LCD programmable softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support Headset port DHSG compatibility for headset XML support 17 Aastra 5000 - 6700i range Large Screen Executive Phone

18 © Aastra – 2013 Aastra 6737i 11 lines-12 softkeys LCD screen (backlighted) Built-in 2 ports Ethernet switch PoE (based on 802.3af standard) Full duplex speakerphone for handsfree calls 6 LCD top programmable softkeys (10 functions) 6 LCD programmable softkeys (20 functions) 4 line/call appearance keys with LEDs – total of 9 lines HD Audio with wideband hardware 4 navigation keys Dedicated keys for : transfer, conference, hold, redial, mute Incoming/outgoing call logs Local directory (200) Expansion module support* Headset port DHSG compatibility for headset XML support 18 Aastra 5000 - 6700i range Large Screen Gigabit Executive Phone Gigabit HD Audio Upgraded version of 6755i *AC adapter needed (option) if more than 1 expansion module

19 © Aastra – 2013 Aastra 6737i/6757i 19 Aastra 5000 - 6700i range 6 programmable LCD softkeys (10 functions) Goodbye Options Hold Redial Volume control Message Waiting Lamp 11 Lines LCD Display Keys for navigation 4 call appearance lines Mute Speakerphone / headset toggle 4 desk positions or wall position 6 programmable LCD softkeys (20 functions)

20 © Aastra – 2013 Aastra 6739i Large 5.7 » Full VGA (640x480) Color Touch Screen LCD Adjustable screen brightness for user Intuitive graphical user interface and navigation menu Integrated Gigabit Ethernet and bluetooth support Built-in USB port Aastra Hi-Q Audio™ Technology Connected : RJ jack, EHS/DHSG port Up to 9 lines with call appearances and multi-proxy Up to 55 programmables softkeys & 14 dedicated hard keys : Voice messages, Transfer, Conference, directory, call list, Hold, redial, Mute… Distinctive ringing, priority alerting Interface call list: Call forward, call transfer, call waiting, call timer Caller and calling line information Caller list incoming and outcoming, mised call notification XML support for productivity XML support 20 Aastra 5000 - 6700i range Large Color Touch-screen Executive Phone

21 © Aastra – 2013 Aastra 6739i Picture ID – You can see incoming or outcoming caller (embedded A5000 picture server) available for incoming & outcoming call Caller list Redial & directory Icon for status for caller Touch keyboard on screen Delete and add information on the phone Complet directory, personal information, configuration, application, navigation… Audio Technology Aastra Hi-Q Audio™ Full –duplex SOFT + Hard : Handset, speaker full duplex and headset port Multi options of connection headset : Jack, DHSG, Bluetooth Voice Quality Metrics Codecs: G.711 μ-law / A-law, G.729 Expansion & Connectivity Expansion modules M670i and M675i available (up to 3) 2 Ethernet Gigabit ports (LAN and PC) Integrated IEEE 802.3af PoE Support protocol for many environment 21 Aastra 5000 - 6700i range

22 © Aastra – 2013 Aastra 6739i Display and call management Services Conference Volume & mute Speaker/headset with LED Full duplex speakerphoner Directory 55 programmable softkeys hold Transfer Line 1 2 & 3 with LEDs Indication message 5.7” VGA (640x480) LCD touch screen color Message with LED (programmable) 5.7” Redial 22 Aastra 5000 - 6700i range

23 © Aastra – 2013 Expansion Modules for Aastra 6700i Series 23 Aastra 5000 - 6700i range M675i M670i Flexibility 2 models Scalable up to 3 modules per phone **AC power adapter (option) needed if expansion module *AC power adapter (option) needed if more than 1 expansion module

24 © Aastra – 2013 Audio compression format Sample rateBit rateFrequencyQualitySupport G.7298 kHz8kb/s300-3400HzSD Aastra 5000, 6700i, 53xxip, BluStar 8000i, ACP, UCP G.7118 kHz64kb/s300-3400HzSD Aastra 5000, 6700i, 53xxip, BluStar 8000i, ACP, UCP G.72216 kHz64kb/s7kHzHD Aastra 5000 (R5.3SP1 for media server), 6700i, 53xxip, BluStar 8000i) G.722 support on 6700i range A new user experience with HD voice 24 Hi-Q audio quality Wideband codec G.722 (50 – 7000 Hz) Better quality than G.711 with same bandwidth More impressed result with adapted hardware (673xi) Available on 6700i, 53xxip (R5.3)-BluStar 8000i & A5K Media Server (R5.3 SP1) G.722 license needed on Aastra 5000 side (per A5K system) HD Audio SD Audio 3,4 kHz 7 kHz Aastra 5000 - 6700i range

25 © Aastra – 2013 Aastra 6700i range Level of features on Aastra 5000 25 Aastra 5000 - 6700i range

26 © Aastra – 2013 Terminals and uses with Aastra 5000 R5.4 26 Aastra 5000 - 6700i range 5300ip6700i BluStar for PC

27 © Aastra – 2013 Terminals and uses with Aastra 5000 R5.4 27 Aastra 5000 - 6700i range 5300ip6700i BluStar for PC

28 © Aastra – 2013 28 Aastra 5000 - 6700i range Advanced call management Enquiry call, alternate, recover, on hold, transfer, DTMF Call by name on Aastra 5000 directory Call forward (via code or menu), 3-way conference, Voicemail: MWI Automatic call-back Attendant, Collaboration Multi-lines, multi-calls, Groups (global ringing, longest idle time…) Supervision (BLF) and call pickup Boss/Secretary filtering Malicious calls CTI supervision: TAPI / CSTA / VTI/XML Mobility One number (associated sets) Call logs stores on Aastra 5000 server (via menu) Free seating (via menu) Call park Security, langages Dual homing* survivability/Dual Homing mode display SRTP/TLS voice and signaling encryption Password management(via menu) Langages management(via menu) Aastra 6700i range with Aastra 5000 R5.4 A high level of feature Note : some features may require a minimal Aastra 5000 software version : please refer to product guide for more information *License on Aastra 5000 side needed

29 © Aastra – 2013 FeaturesAccessible from “menu” key by end user Call logs -Incoming -Outgoing -All Yes Forward activation/deactivation -Cancel all forwards -Immediate forward - Forward on busy - Forward on no answer - Predefined forward Yes Alarm Yes Lock/Unlock Yes DND activation/deactivation Yes Hunt Group activation/deactivation Yes Remote forward Yes Login/Logout Yes Features available via user menu (Aastra 5000 XML menu) 29 Aastra 5000 - 6700i range

30 © Aastra – 2013 Before R5,4 When call is launched via CTI app (VTI-XML, CSTA), the caller has no tone corresponding to called state A SIP phone receiving a transfered call (before answer) receives « on hold » tone until the called answer Features activated by code: no acceptation tone New R5.4 Tones are managed by A5000 media server channels or by EIP/VoIP of X Series in following cases: >Ring back tone or busy tone when call is launched via CTI application and after transfer >Acceptation tone when a feature is activated >Pager call (direct or automatic modes) Available on all 6700i phones A5000 “beep, beep, …. beep..” Focus: novelties with Aastra 5000 R5.4 Tones and vocal guides Aastra 5000 - 6700i range 30

31 © Aastra – 2013 Automatic call-back Available on busy, no answer or busy trunk, Activated via interactive menu Call back state displayed Park and retrieve Done via menu, Call is retrieved via pickup on a phone member of the association via pickup On another phone via menu or facility code Malicious calls During a communication, phone menu allows to trace a malicious call A CDR is generated to ask for filtering of caller calls R5.4 SP1 Aastra 5000 - 6700i range 31 Focus: novelties with Aastra 5000 R5.4 Advanced features during calls

32 © Aastra – 2013 Multi-calls (multi CCOs) : possibility to receive several calls during when in communication Only one directory number, only one license Compatible with free-seating Multi-line s: possibility to have several lines (for instance private & business) : Only one license 6700i can be used as ACP Web Attendant phones Aastra 5000 - 6700i range 32 Focus: novelties with Aastra 5000 R5.4 Advanced features during calls

33 © Aastra – 2013 6700i phones can now be programmed as secretary phone N bosses/ M secretaries Independent of location within multisite 67xxi can also be programmed as boss phones 100% native solution : no additional software needed Only 2 keys to configure Activation/ deactivation Secretary supervision Boss Secretary Aastra 5000 - 6700i range 33 Focus: novelties with Aastra 5000 R5.4 Boss secretary filtering

34 © Aastra – 2013 Aastra 6700i range Management and provisioning 34 Aastra 5000 - 6700i range

35 © Aastra – 2013 Quick provisioning: Via Terminal Management Application (embedded in A5000 or hosted by AM7450) >Configuration files management >FTP / DHCP services / Inventory Via AMP or AM7450 configuration menus : >Subscription configuration (same as IP proprietary) At first connection: the user (or the administrator) enters his login and password and…that’s it ! A complete integration in Aastra 5000 management suite (1/3) 35 Aastra 5000 - 6700i range

36 © Aastra – 2013 Monitoring/Supervision : Quality of service (QoS) indicators provided by 6700i phones (RTCP-XR support): MOS, Jitter, Delay… >Example via application Service Pilot ISM: Inventory via AMP or AM7450 : List of phones, types, versions, state,.. 36 Aastra 5000 - 6700i range A complete integration in Aastra 5000 management suite (2/3)

37 © Aastra – 2013 Embedded self administration via APS (Aastra Phone Suite) on AM7450 Forwards managementKeys programmation, labels printing 37 Aastra 5000 - 6700i range A complete integration in Aastra 5000 management suite (3/3)

38 © Aastra – 2013 Aastra 6700i range Extend your solution thanks to XML 38 Aastra 5000 - 6700i range

39 © Aastra – 2013 XML & phones XML (eXtensible Markup) is a language similar to HTML XML was created to display information and focuses on data description XML allows to dissociate content from presentation This allows, for example, display the same document on different devices or applications without the need to create as many versions of the document that we need to represent The entire 6700i range natively supports XML to provide value-added applications 39 Aastra 5000 - 6700i range

40 © Aastra – 2013 Many ways to interact Allows phones to communicate with HTTP servers Allows applications to control or interact with the phone: >Display >On / off LED >Events: call, unhook/hang-up, keys, phone start, etc. >Configuration Access Allows interaction with the user to enter data or generate an action Simplicity of implementation Small developments Easy deployments Openness to Value-Added services XML support on 6700i phones 40 Aastra 5000 - 6700i range

41 © Aastra – 2013 Openness to Value-Added services Example of XML applications More information on www.aastra.com 41 Aastra 5000 - 6700i range

42 © Aastra – 2013 Hospital Example: access to patient appointments Hospital staff selects the desired function Tracking patient records Appointment consultation Pharmacy stock He entered the PIN (Patient Identification Number) Via a text field A confirmation screen is displayed with the PIN The list of appointments is displayed 42 Aastra 5000 - 6700i range

43 © Aastra – 2013 Hotel/Hospital Example: ordering a meal from the room The customer selects the desired function Order a meal Demand for room cleaning Extension of stay He chooses The entrance The Dish Dessert An order confirmation is displayed with the cost 43 Aastra 5000 - 6700i range

44 © Aastra – 2013 Possibility to initiate and control audio conferences from 6739i Start a new conference Add, Remove participants Call back a disconnected participant Possibility to change conference master Real time status Compatibility From ACP IP Conference 3.1 SIP software v3.3.2 Available on per project basis XML integration example : ACP Audio conferences management from 6739i 44 Aastra 5000 - 6700i range

45 © Aastra – 2013 Team work Example: presence management The user manages and shares her presence status: Available Absent At lunch In meeting Out of Office When the user is not available, the application allows To enter a date / time of return To record a temporary greeting The presence information is stored in a database and is made available to other users via the directory or outgoing calls log. 45 Aastra 5000 - 6700i range

46 © Aastra – 2013 Web 2.0 Example – post a tweet Operation User creates a tweet and can submit it Then he can access to its own twitter timeline, as well as it is available on its twitter account through a computer 46Aastra 5000 - 6700i range

47 © Aastra – 2013 Aastra 6700i SIP phones Highlights The wider standard SIP Phone range on the market: From basic phone to VIP phone Compatible with a wide range of SIP call managers An approved design and a high audio quality Optimized Hardware - HD audio codec support (G.722) A high level of feature on Aastra 5000 solution Enhanced ergonomic Advanced services, enriched over the software releases Full integration with Aastra 5000 management tools Ease of configuration, implementation, supervision, maintenance Openness to Value-Added applications thanks to XML Integration with LOB applications 47 Aastra 5000 - 6700i range

48 © Aastra – 2013 Thank you! 48 Aastra 5000 - 6700i range


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