Presentation is loading. Please wait.

Presentation is loading. Please wait.


Similar presentations

Presentation on theme: "TRAINING FOR INDEPENDENT TRAVEL AGENTS"— Presentation transcript:


2 How To Book For Your Clients

3 Car Rentals Call Direct Condo Travel Club Website
Directory phone numbers Give CLIA # or IATA# for commission Condo Travel Club Website Instant Travel Site


5 Booking Cars Use our IATA/CLIA/IATAN/ARC #
You book you get 50% of the commission Car rentals are generally not pre-paid except some international rentals Only drivers whose names are on contract are allowed to drive the car, an extra fee may apply for additional drivers Drivers must have; Valid driver’s license Be minimum 25 years old (in most cases) Fee for under 25 years but at least 21 years old. Have a valid credit card in own name Additional Rental Charges Various taxes

6 Client Information Needed
Name of renter/driver Age Valid Credit Card Pick-up/drop-off cities Rental location Dates of rental Pick-up/drop-off times Airline flight information, if applicable Type of car Promotions/coupons/negotiated rates Special requests Special equipment

7 Hotels Call direct: CLIA# or IATA# - commission
Web sites: CTC, CCRA, Centrav etc. Non-commissionable sites-, hotwire, Expedia etc. Know: Cancellation Policies Rate Changes: Sun-Thu vs Fri/Sat



10 Booking Hotels Use our IATAN/IATA/CLIA/ARC #33530556
You book you get 50% of commission Most hotel reservations require a credit card guarantee..some 1 night deposit Room description/views can be “creative” Maximum # of guests may apply/additional rates. Weekend/Weekday rate changes

11 ICHOTELS: Holiday Inns, Crowne Plaza, Staybridge Suites, Candlewood Suites

12 Choice Hotels: Comfort Inns, Quality Inns, Econo Lodge

13 Choice Hotels Continued

14 Centrav

15 Client Information Needed
Name on reservation Number of guests and ages Location of hotel Check-in/check-out dates Number of nights Type of room Bedding View Smoking/non-smoking Special requests Applicable discounts/coupons or negotiated rates Government rates are usually non-commissionable Frequent stay number Credit card to guarantee reservation Park/Fly Hotel Packages May need to call the hotel directly for these rates International Holidays: username: password: kprice or call them at

16 Cruises Booking a Cruise
Call direct: identify agent of Tickets & Tours Use our CLIA/IATA/ARC/IATAN # and/or Pulaski office phone number You book, you get 50% of commission on air add-on, cruise rate, insurance, and transfers. Must add to cruise only rate the port charges and taxes (NCF) Documenting the Reservation Give the reservationist our CLIA #, your full name, and your home contact phone #. Have the cruise line send a fax confirmation to Pulaski office. Check the fax confirmation for accuracy sent by Pulaski office. If payment is by check make sure you allow 2 weeks for the payment to be mailed to and deposited by the Pulaski office and sent to the cruise line. Credit card payments are called into the cruise line by you. Send in a Booking Form as soon as money is paid. Script Cruise Directory

17 Cruise Terms Category- inside, ocean view, balcony Guarantee TBA

18 Entry Requirements Passports procedures are changing constantly. For current requirements go to .

19 Resources ITA Manuel -Script -Directory -Websites


Similar presentations

Ads by Google