1. OneCloud
Talking Points
October 2015

2. Topics About OneCloud Why use OneCloud Features
Timeline and user impacts
Learning

3. About OneCloud
OneCloud is a robust and leading edge service interface for ordering services and technology allocation.
Improves infrastructure efficiency
Improves IT service level agility, ability, and security
OneCloud is a single platform that allows you to streamline your service requests into one easy to use interface.
Order services through a single interface
Select from a catalogue of services for a greater variety of service options
Provides elasticity for computer and storage consumption
Ensures robust, mature cloud automation and service orchestration
Provides automatic provisioning with little or no human intervention

4. Why use OneCloud
To improve infrastructure efficiency along with IT services and technology allocations
To request a servicer, start it up or shut it down, all in a few key strokes
Choose from a catalog of service options
Self-service, on-demand provision of systems and services
Enables the latest and best-in-class technology
Provides end-to-end infrastructure automation and lifecycle management
On-demand automated delivery infrastructure provisioning
Minimizes the need to expand data centers
Accelerates time to market

5. Features
OneCloud has new features that enhance our working capabilities. You can:
Interface through a single portal
Improved infrastructure efficiency
Improves IT service level agility, availability and security
On-demand provisioning of systems and services
Elasticity for computer and storage consumption
Automatic provisioning
End-to-end infrastructure automation and lifecycle management
On-demand automated delivery infrastructure provisioning
Add graphics

6. OneVoice Wave 2 Introduces inbound calling to EY
OneVoice, a key component of the Skype for Business (S4B) strategy, is the new standard for EY office telephony. OneVoice/S4B Wave 2 will introduce an Inbound Calling feature in a rolling deployment, country-by-country. Wave 2 is scheduled to begin deployment in the Q2 of FY 2016 and continue Q2 of FY 2017.
Summary
Rolling deployment country-by-country
Benefits of the change
How OneVoice/S4B will be deployed
OneVoice/S4B provides EY employees greater telephonic flexibility and mobility
Place and receive calls, to and from, anyone outside the EY Network
Enables greater global collaboration and ease of communication with disperse workforce
Significant reduction in operational costs
Phased approach, country-by-country
Initially will utilize existing telephony infrastructure, handsets and voice circuits
Gradually reduce the number of Cisco/Alcatel phones over time
Replace existing legacy phone systems with S4B only by the end of 2017
Timeline
Q2 ‘16
Dec ‘15
Q3 ‘16
Q4 ‘16
Q1 ‘17
Q2 ‘17
Q3 ‘17
Q4 ‘17
Q1 ‘18
Q2 ‘18
Testing
Pre-pilot in 5 EMEIA countries
Pilot
Early adopter program
Go-live
Full deployment
Wave 3
S4B only
Communications Strategy
Awareness and adoption communications to inform EY people about the features and benefits of OneVoice/S4B. These messages will include Daily News Alert articles, s, Yammer posts, posters and other communications, as appropriate.
Targeted communications to deployment countries/cities will be aligned to rolling deployment calendar and will include welcome s, and Yammer posts, as well as links to knowledge and training materials.
OneVoice/S4B communications will align with other technology initiatives and messaging, where appropriate.
With the integration of OneVoice into the Lync project, messaging efforts will be unified. Details to come.
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7. Learning
Learning resources are available on our SharePoint site that include:
Reference Guide
Moving from Lync 2010 to S4B
This user guide outlines in detail:
New features and functionality in S4B
Navigating the new user interface
This guide outlines basic functionality in Skype for Business that users are used to in Lync 2010.
Quick Reference Guides (QRGs)
Quick Reference Card (QRC)
These guides outline how to perform key functionality in Skype for Business
This one-page overview explains how to navigate Skype for Business in order to perform basic functions
Training Video on S4B
“How-to” Videos
This 90-minute video provides an overview of using Skype for Business at EY. Global IT can also access this video through EY Leads (course name: Get to Know Skype for Business; LMS / EY Leads course code: T GUSA270C30).
These 30-second videos show how to perform basic tasks
Additionally, the following resource is available in the communicator’s toolkit:
OSS instructor led training pack
This material is for use in OSS-facilitated training sessions and outlines:
New features and functionality in S4B
How to guide users in navigating the S4B tool and interface
FAQs / where to go for more information
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8. Thank you