1. Dr. Gene Frost – Head of School Wheaton Academy
Are You Delivering Buggy Whips or Teslas? A New Model for Sustainability in the 21st Century
Dr. Gene Frost – Head of School Wheaton Academy
Copyright  Wheaton Academy. Copyright  Eugene A. Frost. All rights reserved.

2. Copyright Wheaton Academy. Copyright Eugene A. Frost
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.

3. If you understand the following four concepts, you will have a fighting chance in the 21st century.
The customer has changed!
The product has changed!
The delivery system must change!
These changes will require innovative leadership in our Christian schools!
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

4. How Has the 21st Century Customer Changed?
Loyalty Customer  Value Customer
Education was a privilege  Education is a commodity
“Compliance” was the greatest good  “What’s in it for my child?” is the greatest good
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

5. The customer has changed
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.

6. Incremental Pace of Change
Most are unaware of the change
There has been a slow winnowing of 20th century schools (examine the research)
The 21st century belongs to those who serve the value customer
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

7. Church-sponsored (one congregation) 57% 30.6%
Type of School
1996
2016
Church-sponsored (one congregation)
57%
30.6%
Church-sponsored (several congregations) 9%
3.2%
Parent-governed
23%
12.9%
Independent, self-perpetuating board
10%
53.2%
Statistics: “From Candy Sales to Committed donors: a guide to financing Christian Schools” Revised edition 2016 by d. bruce lockerbie
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.

8. 1 Head of School + 6 full-time administrators
2016
Grades K-8
Grades PreK-12
170 students
504 students
1 Administrator
1 Head of School + 6 full-time administrators
11 full-time teachers
41 full-time teachers
1 support staff
17 support staff
Budget for $323,000
Budget for $7,208,333
Estimated cost to educate per pupil $1,900
Estimated cost to educate per pupil $9,425
Tuition per pupil
For church family $1,800
For other families $2,000
Tuition per pupil Elementary $7,810
Middle $9,285
Secondary $10,450
Statistics: “From Candy Sales to Committed donors: a guide to financing Christian Schools” Revised edition 2016 by d. bruce lockerbie
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.

9. How the 20th Century Product Has Changed?
Content  Competence
Credentials  Mastery
21st Century Skills
Collaboration and Teamwork
Creativity and Imagination
Critical Thinking
Problem Solving
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

10. The Delivery System Must Change
Some have gone back to older models
Some are looking ahead to the school of the future
Classical Education (Trivium)
Homeschooling (Mentoring, Tutoring, Apprenticeship)
Clubs, Camps, and Adventures
Online Learning
Competency Based Certifications vs. Diplomas
New Scheduling (Flexible, Year-Round, etc…)
Mass Customization
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

11. Questions you need to ask:
The Customer
Who is your customer?
What do they value?
Are you delivering it?
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

12. Questions you need to ask:
The Product
What are you promising your customer?
Are you delivering it?
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

13. Questions you need to ask:
The Delivery System
Where are you innovating?
Where do you need to be innovating?
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

14. Questions you need to ask:
Is my leadership adequate for the task?
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.

15. The New Model for Sustainability in the 21st Century is the School that Relentlessly Pursues its Mission By:
Listening to the customer (Partnering with Parents)
Delivering what they want (Within the Mission)
Effective delivery (Cost Effective and Proven Practice)
Demonstrating innovative leadership
Copyright © Wheaton Academy. Copyright © Eugene A. Frost. All rights reserved.

16. “…No, they poured new wine into new wineskins and both are preserved
“…No, they poured new wine into new wineskins and both are preserved.” (Matthew 9:17b)
Copyright Wheaton Academy. Copyright Eugene A. Frost. All rights reserved.