1. New Member Orientation
Presented By: Katrina Rodriguez, CC, CL
VP of Membership, Sporty Speakers

2. Why Toastmasters? Think about these questions for 30 seconds:
Why did you join Toastmasters and decide on your club?
What about Toastmasters/your club makes you want to stay and get involved?
What benefit of Toastmasters could you talk about for hours?

3. Why Toastmasters? Think about these questions for 30 seconds:
Why did you join Toastmasters and decide on your club?
What about Toastmasters/your club makes you want to stay and get involved?
What benefit of Toastmasters could you talk about for hours?
Other People Feel That Way Too!

4. Growth Cycle
Guests
New
Members

5. The Fundamental Law of Leadership is…
Thomas Cox

6. The Fundamental Law of Leadership is…
Make them Safe &
Thomas Cox

7. Make them Safe & Make them Grow Thomas Cox
The Fundamental Law of Leadership is…
Make them Safe &
Make them Grow
Thomas Cox

8. Be Inviting Make them Safe:
Make a Great Impression and Atmosphere for Your Guests and Members

9. What Was Your First TM Visit Like?

10. Treat Your Club Like Your Home
Greet Everyone
Involve Guests & New Members
Introduce Guests
Explain the “Duh” Items
Celebrate New Members

11. Are You An Officer? Vice President of Membership
Collect Guest Information
Explain Details of Your Club
Follow Up with Guests
Sincerely Compliment
Challenge to Join

12. Are You An Officer? Vice President of Membership
Vice President of Education
Collect Guest Information
Explain Details of Your Club
Follow Up with Guests
Sincerely Compliment
Challenge to Join
Schedule Orientation
Assign First 3 Roles & First Speech
Find Mentor
Create Opportunities

13. Celebrate Your Members
Create an atmosphere that celebrates and encourages members to reach their goals

14. Celebrate Your Members
New Member Inductions
Prepare before meeting
Practice Script
Schedule
Designate “Photographer”
Present Award/ Certificate
Invite New Members

15. Celebrate Your Members
Award Recognitions
Inform Member to Bring Award
Prepare before meeting
Schedule
Designate “Photographer”
Present Award
Regularly Talk About Awards

16. Be Informative Make them Grow:
Make Sure Your Guests and New Members Understand Toastmasters

17. Orienting Your Guests
Sign them in

18. Orienting Your Guests
Sign them in
Give Guest Packet

19. Guest Packet Bind Staple or Put in Folder Toastmaster FAQs
Benefits
Important Links
Dues
VPM Contact Info
Mission & Values
Brochures
All About Toastmasters
Find Your Voice
Up-to-Date Membership Application

20. Orienting Your Guests Sign them in Give Guest Packet
Seat next to Experienced Member

21. Orienting Your Guests Sign them in Give Guest Packet
Seat next to Experienced Member
Explain agenda, dues and manuals

22. Orienting Your Guests Sign them in Give Guest Packet
Seat next to Experienced Member
Explain agenda, dues and manuals
Ask for Feedback

23. Orienting Your Guests Sign them in Give Guest Packet
Seat next to Experienced Member
Explain agenda, dues and manuals
Ask for Feedback
Answer Questions & Invite Back

24. Orienting Your New Members
Conduct New Member Induction

25. Orienting Your New Members
Conduct New Member Induction
Give New Member Packet

26. New Member Packet Bind Staple or Put in Folder Toastmaster FAQs
Important Links
Basic Club Info
Next Steps
VPE Contact Info
Role Explanations, How-Tos & Scripts
Ice Breaker Speech
Education Award Requirement Map

27. Orienting Your New Members
Conduct New Member Orientation
Give New Member Packet
Assign Mentor

28. Orienting Your New Members
Conduct New Member Induction
Give New Member Packet
Assign Mentor
Conduct New Member Orientation

29. New Member Orientation
Sporty Speakers: 1 Hour After Meeting on First Thursday of Month
Get to Know You Activity
Show Website Navigation
Check Agendas Once a Week
Describe Manuals & Roles Briefly
Explain Award Track
Explain Involvement Opportunities
Such as Officer Roles
Complete & Collect Member Goal Sheet
Talk About Next Steps

30. Orienting Your New Members
Conduct New Member Induction
Give New Member Packet
Assign Mentor
Conduct New Member Orientation
Schedule First 3 Roles & First Speech

31. Be Influential Become a Leader:
Make Your Club Valuable and Powerful for Your Guests and Members

32. Thank You Email for Guests
“Hello [Susie],
Thank you for coming last night. It was great having time to connect with you.
I love how courageous you were and your natural ability to speak in front of the group. Your table topics speech was amazing – filled with so much wisdom!
Please do not hesitate to reach out if you have any questions. Hope to see you at another meeting soon!”

33. Thank You Email for Guests
“Hello [Susie],
Thank you for coming last night. It was great having time to connect with you.
I love how courageous you were and your natural ability to speak in front of the group. Your table topics speech was amazing – filled with so much wisdom!
Please do not hesitate to reach out if you have any questions. Hope to see you at another meeting soon!”
“Hello [Bob],
I was fantastic to see you again last night.
Thank you so much for your feedback! We are always excited to hear about what we do well and where we can improve.
It truly meant so much when you said that you had expected to learn about public speaking, and after coming, found our club to be so much more.
As always, if you have any questions, don’t hesitate to ask. And don’t‘ be a stranger!”

34. Thank You Email for Guests
“Hello [Sarah],
Thank you so much for visiting our club last night. I wanted to apologize as we didn’t get any time to truly connect. I hope you will come back soon, so we can remedy that!
I hope you found our club welcoming and a great place to learn 
Please let me know if you have any questions and I look forward to seeing you again soon.”

35. Weekly Follow Up Invite for Guests
“Hello,
It was so great to meet you at our club [last week]. I wanted to extend a formal invitation for you to join us again this week.
There is no obligation or pressure to sign up should you decide to come – just a lot of fun! And, of course, you are more than welcome to come another week as well.
Our theme for this week’s meeting is [Breakthrough to Excellence]. Our Toastmaster, [Tony Toastmaster], will be leading us through an evening focused on [ways to breakthrough our barriers to reach our true potential of excellence].
As a reminder, our meetings take place at [This Time in This Room on This Floor of This Location]. We suggest you try to come at least 5 minutes early to get settled in before the meeting starts.
We hope to see you again! Please do not hesitate to reach out should you have any questions – my cell is [ ].
Have a great week,
[Katrina Rodriguez]
PS. Feel free to check out our site for materials and information about our club: [sportyspeakers.toastmasterclubs.org]”

36. New Members: Mentorship
Choose Mentor Wisely
Ask New Member for Suggestions
Assign Mentor
Go Over Responsibilities
Follow Up!

37. Experienced Members Retention Includes Current Members
Speak with Every Member At Least Once per 2 Months
Reconnect with Goals
Ask For Feedback

38. Experienced Members Act on Feedback
Remind Them of Toastmaster Benefits
Assign Your Experienced Members Roles

39. Create Opportunities Become an Officer Mentor a Club Member
Go to Educational Events
Read Voices
Listen to Webinars
Start or Participate in High Performance Leadership (HPL) Guidance Committee
Earn Your DTM
Create Opportunities
Help yourself and others grow by becoming more involved.

40. Moments of Truth Use worksheet to “diagnose” your club
Brainstorm Solutions
Use Your Members!

41. Don’t Be a Secret Toastmaster!

42. Q & A
Find Resources at:
Toastmasters.org/Resources/Resource-Library/