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DRIVING THE IT/OT CONVERGENCE
SYMPHONY IOT DRIVING THE IT/OT CONVERGENCE How IOT collaborates operations and enterprise systems to achieve a successful, integrated environment. Prabhu Ramachandran Director, Zoho IoT
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Introducing ZOHO Corporation
Founded in 1996 Bootstrapped, private & profitable Global customer base of 23M Zoho users Over 5,000 employees across 3 divisions Cloud-hosted Business Management Applications Enterprise IT Management Service Provider Infrastructure Management Software
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Zoho Symphony IoT Internet of Things for connected business management
Symphony IoT is an Internet of Things edge-to-cloud platform that provides multiple industry-specific applications to manage and centrally automate your connected business infrastructure. Best IoT Platform IT Innovation Best Industrial IoT Platform Best IoT Initiative Top 50 IoT companies Innovation in M2M
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Integrated, edge-to-cloud platform
Last mile data acquisition and application enablement Symphony IoT for connected business management - High scale and custom ability - Private and public cloud - Open APIs for flexibility Symphony EdgeX for last-mile data acquisition - Multi-vendor - Multi-protocol, multi-tech - Data orchestration SymphonyEdgeX
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Multi-Energy Portfolio
Ready-to-deploy Industry specific applications & vertical solutions ENTERPRISE & PROCESS AUTOMATION SMART ENERGY Symphony IoT Platform SUSTAINABLE ENERGY MOBILE SERVICES CONNECTED PRODUCTS & AFTER SALE SERVICES CONNECTED BUILDINGS Multi-Energy Portfolio Remote Asset & Site Connected Transport
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Orchestration of IT and OT information
Unified data blending, analysis and reaction in real-time Interconnect multi-vendor horizontal and vertical solutions Integrate IoT in enterprise IT, control systems and other cloud services Create new connected products and deliver improved services CRM ERP HELPDESK ACCOUNTING
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IOT, the catalyst to an efficient ecosystem
Extend multiple remote and mobile process operations to existing enterprise systems (CRM, ERP, accounting and more).
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Data sensed, intelligently controlled at the edge
Building the common ground Understanding the difference and embracing the similarity OPERATIONAL TECH SCADA MES BMS/BAS AMI ... Sensors, monitors Gateways Meters PLCs CONVERGED IOT SYSTEM Data sensed, intelligently controlled at the edge GOAL Last mile data acquisition for optimizing business process adequately BENEFIT Real time control, analysis & reaction at reduced costs RESULT True automation, integrating service, sale, support, maintenance, control and provisioning. IT TECH ERP Finance CRM HR Payroll Audit & risk Enterprise asset Customer information Infrastructure & storage ...
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CONNECTED BUSINESS INFRASTRUCTURE
Managing multiple, fanned out buildings on the go Just like managing your data center. Smarter facilities. CONNECTED BUSINESS INFRASTRUCTURE Multiple, proprietary systems Existing enterprise S/W Energy consumption & flow HVAC | Elevator Intrusion | Environment control Fire safety Power and load management Diesel gen | Solar/wind DCIM Water wastage Air quality Mechanical maintenance ITSM Security and mobile access CRM HELPDESK Connected vehicle In cargo automation ERP ACCOUNTING
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FOR SMARTER REPAIR AND MAINTENANCE SERVICES
Gear tech service to be context-aware and respond to repair with more clarity FOR SMARTER REPAIR AND MAINTENANCE SERVICES
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Reduced water levels in fire fighting equipment
Focus on 'things' that need your attention right away You won't have to wait until planned maintenance Reduced water levels in fire fighting equipment Centrally identify water loss pattern across equipments, by area, sector, floor and location Your tech staff is alerted on his/her mobile app, of the cracked nozzle Use cases to be show, - sensor in entrance areas can help identify number of people present in a building. That way it helps cafeteria guess likely number of orders and reduce food waste- Unusal water consumption alerts you of a faulty water-pipe/tap (including its location by zone and floor) - Automatically assigns a technician to get to service it file:///C:/Users/nivedha-2624/Downloads/smartbuildinginfographfinalbreitenpdf conversion-gate01.pdf
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Focus on 'things' that need your attention right away
You won't have to wait until planned maintenance (S)he acts on it immediately and not wait until planned maintenance Once fixed, (s)he marks equipment working status on a mobile app that integrates IoT and proprietary BMS data Cost of damage & replaced asset is auto reflected in your existing ERP Use cases to be show, - sensor in entrance areas can help identify number of people present in a building. That way it helps cafeteria guess likely number of orders and reduce food waste- Unusal water consumption alerts you of a faulty water-pipe/tap (including its location by zone and floor) - Automatically assigns a technician to get to service it file:///C:/Users/nivedha-2624/Downloads/smartbuildinginfographfinalbreitenpdf conversion-gate01.pdf
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Channelize IoT to realize true business
automation and intelligent reactions FOR CENTRAL AUTOMATION ACROSS DEMOGRAPHY
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Make agile decisions and track progress centrally
Remotely workaround unusual energy or water consumption Faulty diesel generator in any managed building Receive alerts and remotely drill down into cause of damage Identify fuel leakage caused by a cracked coolant pipe Use cases to be show, - sensor in entrance areas can help identify number of people present in a building. That way it helps cafeteria guess likely number of orders and reduce food waste- Unusal water consumption alerts you of a faulty water-pipe/tap (including its location by zone and floor) - Automatically assigns a technician to get to service it file:///C:/Users/nivedha-2624/Downloads/smartbuildinginfographfinalbreitenpdf conversion-gate01.pdf
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Germane technicians arrive with the right set of tools
Make agile decisions and track progress centrally Remotely workaround unusual energy or water consumption x` Germane technicians arrive with the right set of tools Eliminates a level of human intervention for tech service to arrive at venue and then identify fault Operation/control teams are prompted by their CRM to place a new order of lost asset Use cases to be show, - sensor in entrance areas can help identify number of people present in a building. That way it helps cafeteria guess likely number of orders and reduce food waste- Unusal water consumption alerts you of a faulty water-pipe/tap (including its location by zone and floor) - Automatically assigns a technician to get to service it file:///C:/Users/nivedha-2624/Downloads/smartbuildinginfographfinalbreitenpdf conversion-gate01.pdf
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FOR FASTER RESPONSE AND WORKING IN SYNC ACROSS TEAMS
Gain a single view of your enterprise operations and provide your teams with the right set of information, easily and timely. FOR FASTER RESPONSE AND WORKING IN SYNC ACROSS TEAMS
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Intelligently handle resiliency issues during emergency
Understand the root cause of bottlenecks and act across teams ! Emergency scenario of fire in a building due to short or overloaded circuit Receive constant alarms and warning from critical heat sensors across fire intensive zone Local fire brigades are automatically notified when temperature levels go beyond threshold A) fire&page=1&position=19B) doneC) fire&page=1&position=19
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Intelligently handle resiliency issues during emergency
Understand the root cause of bottlenecks and act across teams This prompts public department to tweak traffic lights while alerting fire engines of choke points of vehicles and people Your IoT-integrated BMS helps you anticipate consequent damage of property and operations across other areas of campus and organize evacuation Through integrated control, you can centrally track firefighters en route and made aware of real-time failure stats on their mobile/vehicle device A)
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Start utilizing their combined potential.
These interactions represent the convergence of physical devices, systems, data, networks and people. Start utilizing their combined potential.
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Sales/Support/Facilities
Improve business, product & customer interaction Partner with Zoho Symphony IoT to provide, Discrete manufacturers Consumer product vendors ... Connected Product Intelligence Industrial equipments Cold storage/ Chiller plant Vehicles Vending machines Enterprise OAM Workforce, audit/facility services Connected Business Management ... Power & Water Optimization Fire & Safety Elevator Sales/Support/Facilities Connected buildings & transport Public services & infrastructure ... Smart City & Governance Healthcare Public Transport Street Lights Water Usage Central automation of remote asset/site Renewable energy & environment protections | Other remote sites ... Solar Farm Wind Park Monitoring Forest fire detection (satellite services) ATMs
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Zoho is focussed to collaborate and deliver more meaningful business services.
Thank You!
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