1. NEC UNIVERGE SV9500 SV9500 Presentation
February 2016
NEC Enterprise Solutions
Target Audience:
This course is meant for Sales (Support) Engineers of Channels, Partners and NEC NSO’s who support account managers, make solutions designs, answer RFP’s and prepare configurations and quotes.
Course Objectives:
After successful completion of this SV8500/SV9500 Sales Support Training, the trainees are able to answer RFPs and Customer Requests of the mainstream Business (Enterprise Customers; SV8500/SV9500-based Solutions, including Applications).
Furthermore the trainees should be capable of creating Solution Proposals and quotes for Customer Orders, by means of the Sales Ordering tool Prophix.
Entry Requirements:
The trainee has substantial knowledge of existing Enterprise platforms, i.e. SV8500, SV7000, or NEAX2400IPX (the latter for ME-market only), and Applications.
Books:
Student Handbook, with printed slide package, notes and background information The slide package (without notes) will also become available on BusinessNet for self-study purposes.
Project support can be requested from the Sales Support team (CASS) at the NEC EMEA Headquarters in Hilversum, The Netherlands. Project Offers/Quotes can be requested via the RAP procedure, see RAP page on BusinessNet (

2. NEC SV9500 Enterprise Communication Solution

3. UNIVERGE SV9500

4. Evolution of the SV9500
Investment Protection for partners & customers is
the key designing concept of NEC’s Voice platform
1978
NEAX 22 Time Division,
Stored Prog ( CPU 8 Bit 8080)
2015: SV9500
1983
NEAX RDS Non Blocking
TDSW, Stored Prog ( CPU 16 Bit )
1989
NEAX HDS / MDS
Non Blocking TDSW,
Stored Prog ( CPU 32 Bit V70 )
1993
NEAX ICS (CPU 32 Bit V70)
1995
NEAX ICS (CPU 32 Bit 486)
1996
NEAX ICS (CPU Pentium)
Product Life Cycle
Future Ready
1997
NEAX 2400 IMX Fusion (CPU Pentium 133)
2000
NEAX IPX (CPU Pentium III 600)
UNIVERGE SV7000 (T10 & S10 CPUs)
2005
2006
UNIVERGE NEAX IPX (CPU Pentium 1G)
2007
UNIVERGE SV7000 (T20 & S20 CPUs)
2009
UNIVERGE SV8500 (CPU Core2Duo)
2013
UNIVERGE SV8500 (CPU Core i3 )

5. UNIVERGE SV9500 at a Glance 2 Deployment Models:
Appliance Server Model NEC proprietary hardware
Standard Server Model SV9500 software virtualize on standard IT server or NEC Express 5800 (FT) server
19-inch stackable chassis architecture
Standard Server and Appliance Server Model
System capacity up to 4,000 IP/TDM Stations
Expandable to 24,576 ports in UMGi Architecture (Project-Base, available Feb 2016)
192,000 ports in a FCCS/Fusion Network  high level feature transparency
Appliance Server Model
Standard Server Model

6. SV9500 Appliance Server Model: Mixed Configuration IP & TDM
4.000 stations and trunks
TDM stations and trunks on MC, MG, and UG50 connected via LAN/WAN or on PIR connected via local system bus
IP-DECT
WLAN
PSTN
Analog
Remote MC/MG
LAN/WAN
SV9500 Appliance Server
+ Port Interface Rack PIR
Digital
PSTN
Analog
UG50
Desktop Apps
Applications
Server(s)
7U-PIRs
TSW-box
Analog & Digital terminals an trunks
SV9500
Analog
Media Converter /
Media Gateway
PSTN

7. SV9500 Standard Server Model: Network Overview
4.000 stations and trunks
TDM stations and trunks on MC, MG, and UG50 connected via LAN/WAN
IP-DECT
WLAN
PSTN
Analog
Remote MC/MG
LAN/WAN
Standard Server Model SV9500 and Applications Virtualized on IT Server(s)
UG50
Analog & Digital terminals an trunks
SV9500
Desktop Apps
Analog
Media Converter /
Media Gateway
PSTN

8. SV9500 Appliance Server Model - High Availability
High Available Hardware (Appliance Server)
High-reliable Components & High density LSI´s reducing number of failure points
Flash Technology (No Hard Disk)
Extremely High MTBF Ratings (up to 99,999+% with Dual CPU)
High Available Software
Multi-level Monitoring Architecture
Software Initialization Capability without disconnecting the Existing Calls
High Available Power
Dual Power Source For CPU
Dual Power Source For Each Peripheral Interface Rack (PIR)
Dual Power on Media Gateway /Media Convertor chassis
Traditional -48VDC, Long-Hours Power Backup
System Redundancy
Local System Redundancy (Dual CPU)
Spatial System Redundancy (Location Diversity)
Remote Office Redundancy (SR-MGC)
Hot pluggable modules in SV9500 Appliance Server
FAN
Peripheral
CPU x2
Power x2
+ Fan
DC-A
DC-B
Primary Server
Secondary Server
SR-MGC
Location
Diversity
Changeover by
re-registration
Remote Office
Maintenance
FREE!
PSTN
Calls are maintained

9. SV9500 Standard Server Model - High Availability
High Available Hardware
NEC 5800 Express FT Server with High MTBF Ratings (99,999%)
Fully Redundant CPU/Memory/HDD/Power Platform
Lockstep Fault Tolerance, zero time fail-over
Comprehensive Fault Tolerant solution including Applications
High Available Software
Multi-level Monitoring Architecture
Software Initialization Capability without disconnecting the Existing Calls
High Available Power
Redundant Power on NEC 5800 Express FT Server
Dual Power on Media Gateway/Media Convertor chassis
Power back-up on UG50
System Redundancy
Redundant CPUs on NEC 5800 Express FT Server
Spatial System Redundancy (Location Diversity and/or VMware VSphere HA)
Remote Office Redundancy (SR-MGC)

10. UNIVERGE SV9500 Features (snapshot) [1-2]
Networking
CCIS-IP, FCCS-IP, QSIG, SIP, E&M (MFC), AMI
Redundancy /Resilience/High-Availability
IP-fail-over for IP-peripherals (Terminals, MGs, MCs)
Location Diversity (Spatial Redundancy)
SR-MGC (Branch Office Survivability)
Power-Failure trunk
Security
End-to-end Encryption (Terminals, MGs, MCs); Media and Signaling Encryption
Login User/Password
Security Key
Separated LANs for Peripherals and Management

11. UNIVERGE SV9500 Features (snapshot) [2-2]
Very extensive feature set with over 900 features
Extensive Hotel Features (SV9500 Hotel Package)
Extensive Group features: e .g., Multi-Boss-Secretary, UCD, Pickup, etc.
Advanced Routing features: LCR, Time of day routing, MA-IDs, Auth Code dialing, Free Numbering, etc.
Multi-Tenant features: IP-Centrex, MA-IDs, Tenants; forming a virtual IPT-server concept for Centralised IPT-servers to enable Managed Services and easy Migration scenario’s
Multi-Line terminal features
Extensive Call Forward features
Build in ACD features
SIP: 3rd-party SIP terminals (RFC3261, and others), NEC-Enhanced SIP terminals, SIP-trunk (MG-SIP)
SIP terminal feature enhancements in SV9500
NEC proprietary features e.g. Groups, Presence, etc. now also available for 3rd- party SIP terminals
NEC-IP and 3rd-party SIP terminals apply same license in SV9500

12. SV9500 License Model
SV9500 License Model remains roughly the same as the SV8500 License Model, but more flexible:
NEC-IP and 3rd-party SIP terminal have same license, enhancing flexibility  “SV9500 Lic Client BASIC Voice”
OAI License part of SV9500 System License  Net-OAI license still required for FCCS/Fusion Networks
Different SV9500 System license for SV9500 Appliance Server e.g. “SV9500 Lic Sys Appliance V1-768” and SV9500 Software Model e.g. “SV9500 Lic Sys Software V1-768” + “SV9500 Lic Virtualization Option”
SV9500 capacity license incorporated in SV9500 System license “SV9500 Lic Sys Software V1-384”, “SV9500 Lic Sys Software V1-768”, “SV9500 Lic Sys Software V1-1536”, etc.
SV9500 capacity license introduced for expansion
SV8500=>SV9500 license migration process being created; process will be described in a DA; SV8500=>SV9500 Migration option will become available in March 2016 Prophix release.

13. Introduction of new NEC terminals DT400 / DT800

14. UNIVERGE DT400/DT800 Desktop Terminals

15. UNIVERGE DT800 Series Desktop IP Terminal

16. DT430 – DT830 BCA-Z (Bluetooth Connection Adapter)
BCA-Z (Bluetooth Connection Adapter): allows a Smart Device to communicate with the DT430/DT830
User can receive a call to Smart Device via handset on DT Terminal
Incoming call to the Smart Device also rings the DT Terminal
Answer and End the call by Handset or Speaker key on DT terminal.
Volume can be controlled from DT terminal
User can place a call through PBX from a contact list on Smart Device via DT Terminal
Smart Device
Bluetooth

17. SV9500 Roadmap

18. SV9500 Roadmap – 2016 UG50 Enhancement Planned GA June 2016
UMGi Architecture - SV9500 V2 Project-Base Feb 2016
Data Center
Headquarters
9500
9500
9500
9500
Remote Location
UG50 main CPU
Survivable card
9500
9500
9500
9500
8x SV9500 nodes/instances into one
Polycom MCU Video Conferencing solution - SV9500 V3 planned GA Q4 2016
Virtualized SIP trunk - SV9500 V2 GA Jan 2016
SIP trunk
network
The most significant enhancement that will become available with SV9500 V2 is the UMGi Architecture. The UMG system is NOT a new concept. The UMG system has been available in America as a TDM system. The UMG system was divided into smaller fragments, reassembled via IP and given an option to be a virtual machine. The result is a super flexible 24,576 port system.
As well as the central control system, our remote solution, UG50 is enhanced.
It will be able to used in the location diversity environment.
And new SR-MGC will be mounted in UG50 for a remote survivable option.
Addition to one-to-one video communication, video conferencing using MCU will be supported.
And MG-SIP goes to virtual together with SV9500.

19. SV9500 V2 GA Jan 2016 Only software update with new features PCPro
UMGi Architecture (Project-Base)
Centralized Resource license control – distributed license by programming
Deployment on SV9500 Appliance Server chassis, Virtual Machine
Geographical Redundancy feature (Project-Base)
[I-21] Internal Zone Paging – Enhancement
[P-89] Progressive Paging – VS32
Virtualized MG-SIP
USB Memory Stick Voice Recording on DT830DG/CG
PCPro
Windows 8.1 & Windows 10
Windows Server 2012 R2
New DT820 Jade terminals
ITY-6D – 6 line key display 10/100
ITY-6DG – 6 line key display 10/100/1000
ITY-8LDX – 8 line key single page DESI-less 10/100
ITY-32LDG – 32 line key DESI-less 10/100/1000
ITY-6D/6DG
ITY-8LDX/32LDG

20. SV9500 UMGi Architecture – SV9500 V2
SV9500 Remote Node
(Appliance Server Model)
LAN/WAN
(Standard Server Model)
SV9500 Central Control Node or
1 SV9500 Central Node + max 3 SV9500 Remote Nodes (all Standard Server Model) on ONE IT Server
UMGi System can consist of up to 8 SV9500 Nodes; i.e., the SV9500 Central Control Node with up to 7 Remote Nodes (Appliance Server Model or Standard Server Model)
SV9500 Central Control Node and up to 3 Remote Nodes (all Standard Server Model) can be combined on ONE NEC Express 5800 FT or standard IT Server(s)
Remote Nodes offer Survivability in case of Central Node or LAN/WAN failure
Can support up to 24,576 ports ( Stations and 4000 Trunks)
Maintains “one PBX office data” for all UMGi Nodes
Full feature transparency among nodes – It is truly one system
UMGi available in SV9500 V2 on Project-Base only, UMGi licenses available in Feb 2016 Prophix
The most significant enhancement that will become available with SV9500 V2 is the UMGi Architecture. The UMG system is NOT a new concept. The UMG system has been available in America as a TDM system. The UMG system was divided into smaller fragments, reassembled via IP and given an option to be a virtual machine. The result is a super flexible 24,576 port system.
UMGi Architecture makes an SV9500 Central Control Node with up to 7 SV9500 Remote Nodes into one big system.
It is similar to NEC’s clustering solution FCCS, but the UMGi system is a true one system, maintained by one office data.
Remote Node offers Local Survivability in case the Central Control Node fails or can no longer be reached in case of a data network (LAN/WAN) failure.

21. Virtualized SIP trunk - SV9500 V2
network
Up to 128 SIP Trunk channels per VM instance
MG-SIP
SV9500
Virtual Machine
MG-SIP
Virtual Machine
VMware ESXi Hypervisor
MG-SIP goes to virtual together with SV9500.
Virtualized SIP Trunk available in SV9500 V2, available in Feb 2016 Prophix

22. SV9500 Prophix / GA June 2016* TSWBOX – IMG/MMG
7U-PIR and CH-type circuit boards
* New TSWBOX and 7U-PIR and CH-type circuit boards can be ordered and delivered from March onwards by means of an ordering spreadsheet until they can be ordered in Prophix

23. SV9500 Appliance Server Model – New Hardware
New Port Interface Rack (PIR) Planned GA June 2016
7U 19-inch stackable chassis
Dual power unit goes bottom
Fan unit now integrated in each rack
One L/T slot more than old 8U PIR
New Line Cards for terminals (Analogue and Digital) and trunks
New MUX/IPPAD/RST cards
384 ports per PIR
New TSW box (Switching Network for PIRs) Planned GA June 2016
Need to mount TDSW card(s)
TSW-Box model 1-IMG up to 4 PIRs
TSW-Box mode 4-IMG up to 16 PIRs
New CPU chassis component Available since June-2015
TSW-box power supply card is the only card new on CPU chassis

24. UG50 Universal Gateway Enhancement
Data Center
Headquarters
Location Diversity
Remote Location
Survivability
UG50 main CPU
SR-MGC card
As well as the central control system, our remote solution, UG50 is enhanced.
It will be able to used in the location diversity environment.
And new SR-MGC will be mounted in UG50 for a remote survivable option.
UG50
UG50 with Survivability option, Planned GA June 2016

25. SV9500 Hardware components

26. SV9500 Hardware Components
Telephony Server (3U Height)
CPU: Intel Core i3 330E CPU, Memory: 2GB
Combines TP (Proprietary) and SP (Linux) into one CPU
SIP Embedded
Diskless storage device: 8GB Compact Flash
Redundant Gigabit ether port
Redundant CPU Configuration
Redundant Power Supply Configuration (Parallel)
same a s SV8500 CPU (chassis black) (except:TSWPWR Card in case of 7U PIR)
Telephony Server
Time Division Switch Box (2U Height)
Required for IMG configuration (model 1-IMG)
Required for MMG configuration (model 4-IMG)
Power supply: +12VDC input from Telephony Server
Replaces TSW in PIR0 (model 1-IMG)
Replaces TSWR (model 4-IMG)
TSW-BOX (2 models)
7U-PIR(Port Interface Rack: High Density GW module)
18 L/T universal card slots
Power supply: -48VDC input or AC100V-240V input
Selectable AC/DC or DC/DC power blade
Redundant power supply configuration (Parallel)
FAN Unit slot
Mountable CH-Card
7U-PIR
Base Unit (2U)
Connector for DC Power Supply Equipment
BASE UNIT 26

27. Hardware Components MPC GW(1U Height) UG50(2U Height) MG-128SIP (1.5U)
Several Option interface support
Chassis have 2 slots for option interface
Redundant power supply configuration (Option)
Option slot
Optional Interfaces
Voice conferencing (3/8/30 parties), Announcements and MOH: VS-32 Media Gateways: MG-BRI, MG-PRI (E1/T1 ISDN/QSIG), MG-SIP16 (16 channel SIP Trunk) Media Convertors: MC-8LC (8 analogue extension interfaces, T.38 FAX), MC-2A (2 analogue extension interfaces)
UG50(2U Height)
5 L/T universal card slots
Support LC/DLC/COT/PRT interface
Mixed interface configuration is available
AC Powered supply (single power only)
Mountable CD/PZ type blade and daughter board (Common in SV9100/SV9300)
UG50 GW
MG-128SIP (1.5U)
SIP Trunk Interface for 128ch
AC powered
MG-128SIP
SR-MGC(Survivable Remote – MG Controller)(1.5U)
Full Feature Functionality of SV9500
Supports 2000 IP Ports
Rescue Media Gateway / UG50 / MG-SIP / VS-32
SR-MGC(E)-B 27

28. SV9500 IP-based Media Gateways and Media Convertors Universal Gateway UG50
UG50 Media Gateway can mount a mix of cards (5 card positions, maximum 96 ports) for cost effective deployments.
Digital Line card - ELC, 8 or 16 digital extension/card
Analog Line card - LC, 8 or 16 analogue extension/card
ISDN - PRI Trunk card - max 2 PRI per UG50
ISDN - BRI Trunk card
Analog Trunk card with ETSI Caller ID FSK (DTMF on Roadmap)
Based on SV9100 hardware with special UG50 CPU;
SV9100 can be re-used by replacing CPU
Survivability supported by using SR-MGC
UG-50 with on-board survivability feature on Roadmap, requires 1 card position in UG50, planned GA June 2016)
Max 80 extensions per UG50
SV9500 Appliance Server
PSTN Trunk
(PRI/ BRI/ Analog)
SR-MGC survivability for stations and trunks 28 28

29. 7U PIR

30. New Port Interface Rack (PIR)
New PIR
7U high
Integrated Power unit (dual) for AC and DC. Similar to Shingdengen.
Integrated Fan unit
One L/T slot more than old 8UPIR
New L/T cards
New MUX/IPPAD/RST cards
Reason for renewal:
Use the latest Technology. (EOL components)
Use Low voltage parts.
Maintenance function added (Firmware download possible).
Reduce size of card.
Variety Reduction (less cards-50%).
It reduces the total amount of usable space in a 19-inch rack.
© NEC Enterprise Solutions 2015

31. SV9500 PIR Configurations
1 per system. Type 1-IMG for 1-IMG system, Type 4-IMG for 4-IMG (MMG) system
Re-use in case of Migration
Note 1: AC-powered model is only available in 1-IMG configuration. Note 2: AC power and DC power cannot coexist in a system.
© NEC Enterprise Solutions 2015

32. 1-IMG Configuration - Front View
© NEC Enterprise Solutions 2015

33. 1-IMG Configuration up to 4 PIRs with TSW-BOX Model 1-IMG
© NEC Enterprise Solutions 2015

34. 4-IMG Configuration up to 16 PIRs with TSW-BOX Model 4-IMG
DC Powered Model
© NEC Enterprise Solutions 2015

35. 7U-PIR Slot Configuration
Unit 0/2
Unit 1/3
No power cards inside the Shelf /Rack !
© NEC Enterprise Solutions 2015

36. New PIR - Front View 7U-PIR Power Unit. There are AC and DC types.
© NEC Enterprise Solutions 2015

37. SN1770 PWRMAE - DC Power Supply
© NEC Enterprise Solutions 2015

38. TSW-BOX
Model 1-IMG

39. TSW-BOX Model 1-IMG
The TSW-BOX model 1-IMG is a chassis that can house:
one SPZ-SW25-A (TSW) card for a Single TSW configuration or
two SPZ-SW25-A (TSW) cards for a Dual TSW configuration.
SPZ-SW25-A card is used for a 1-IMG configuration and provides:
Time Division Switch (TSW). It is capable of 2048x2048 Time Slot (TS) switching.
PLO base clock. It is used when the system is connected with a digital network.
Digital Tone Generator (DTG) for sending tones such as Ringback Tone, Busy Tone, Service Set Tone.
Music-On-Hold to send a hold tone
© NEC Enterprise Solutions 2015

40. TSW-BOX Front Section (Model 1-IMG)
The TSW-BOX can consist of 2 main cards (SPZ-SW25-A)
© NEC Enterprise Solutions 2015

41. TSW-BOX
Model 4-IMG

42. TSW-BOX Model 4-IMG
The TSW-BOX model 4-IMG is a chassis that can house:
one SPZ-SW26-A (TSW) card for a Single TSW configuration or
two SPZ-SW26-A (TSW) cards for a Dual TSW configuration.
SPZ-SW26-A card is used for a 4-IMG configuration and provides:
Time Division Switch (TSW). It is capable of 8192 x 8192 Time Slot (TS) switching.
PLO base clock. It is used when the system is connected with a digital network.
Digital Tone Generator (DTG) for sending tones such as Ringback Tone, Busy Tone, Service Set Tone.
Music-On-Hold to send a hold tone
Data Link Controller (DLKC). For Attendant Consoles (ATTcon).
© NEC Enterprise Solutions 2015

43. TSW-BOX Front Section (Model 4-IMG)
© NEC Enterprise Solutions 2015

44. TSW-BOX for 4-IMG (Model 4-IMG)
The TSW-BOX model 4-IMG will replace the TSWR. (V2 and later)
The (PH-SW12) × 4, GT (PH-GT09), PLO (PH-CK20), DLKC (PH-PC20-B) cards will be integrated into the SW26-A card of the TSW-BOX.
TSW-Box model 4-IMG and model 1-IMG use same chassis: SN8179 TSWBEA-A
TSWR
TSW-BOX (Model 160)

45. Circuit Cards
7U PIR

46. 7U Cards
© NEC Enterprise Solutions 2015

47. 7U Cards
© NEC Enterprise Solutions 2015

48. 7U Cards
© NEC Enterprise Solutions 2015

49. 7U Cards
E&M Trunk | CH-8ODTEL | Loop Dialing (LD), Direct Inward Dialing (DID), wire E&M, 4-wire E&M CH-8ODTEL will become Generally Available in June 2016
© NEC Enterprise Solutions 2015

50. 7U Cards
© NEC Enterprise Solutions 2015