1. Welcome to MT302 Organizational Behavior Professor Rhonda Shannon Unit 6 Seminar – Foundations of Group Behavior and Understanding of Teams This seminar is being recorded

2. Unit 6 Agenda  General Questions and Announcements  Introduction  Differentiate between groups and teams  5 stages of group development  Types of teams in the workplace  Creating effective teams  Recap of Today’s Seminar and Unit  What is new for next week

3. Unit 4 Quick review  Moods vs. Emotions  Emotional Labor on employees  Emotional Intelligence  OB take on moods and emotions

4. Any questions ?

5. Unit 6 Outcomes During this unit we will:  Define group and differentiate between different types of groups and teams  Identify the five stages of group development  Identify various types of teams in the workplace  Understand how to create effective teams

6. Teamwork Please review this Video and than we can discuss: http://www.youtube.com/watch?v=5G_-_-Bh2Yo&feature=related Let me know when you are finished!!

7. What did you think about the video? What things could have been done to have a better meeting? What should the leader have done to correct the situation?

8. Work Groups: Two or more individuals who routinely function like a team, are interdependent in achievement of a common goal, and may or may not work next to one another or in the same department.

9. Difference Between Work Groups and Teams Work GroupsTeams Individual AccountabilityIndividual and Mutual Accountability Come together to share information and perspectives Frequently come together for discussion, decision making, problem solving, and planning Focus on individual goalsFocus on team goals Produce individual work productsProduce collective work products Define individual roles, responsibilities, and tasks Define individual roles, responsibilities, and tasks to help team do its work; often share and rotate them Concern with one’s own outcome and challenges Concern with outcomes of everyone and challenges the team faces Purpose, goals, approach to work shaped by manager Purpose, goals, approach to work shaped by team leader with team members

10. How can an organization benefit from the Team environment?

11. 5 Stages of Group Development Forming –  Personal relations are characterized by dependence Storming –  Competition and conflict in the personal-relations dimension an organization in the task-functions dimension Norming –  Interpersonal relations are characterized by cohesion Performing –  If group members are able to evolve to stage 4, personal relations expand to interdependence Adjourning –  Involves the termination of task behaviors and disengagement from relationships

12. Teams

13. Can you name types of teams that might be present in the workplace?

14. Types of Teams in the Workplace Problem Solving Self Managed Cross Functional Virtual

15. Conceptions of “Team” Athletic Perspective The Power of Two Circumstantial Community Approach

16. What personal qualities make a strong team member?

17. Characteristics of Effective Teams Clear Direction Clear Responsibilities Knowledgeable Members Reasonable Operating Procedures Interpersonal Relationships Sharing Success and Failures External Relationships

18. 10 Qualities of an Effective Team Player Demonstrates Reliability Communicates Constructively Listens Actively Functions as an Active Participant Shares Openly and Willingly Cooperates and Pitches in to Help Exhibits Flexibility Shows Commitment to the Team Words as a Problem-Solver Treats Others with Respect and is Supportive

19. 4 Roles a Leader Performs Relating Scouting Persuading Empowering

20. Why Teams Fail Absence of Trust Fear of Conflict Lack of Commitment Unwillingness to Hold each other Accountable Inattention to Results

21. Any questions ?

22. Instructor Contact Information Professor Rhonda Shannon. MBA (Eastern Time Zone) Email: rshannon@kaplan.edu Phone: (317) 885-0469 Cell: (317) 690-9917 AIM: RhondaShannon1 Please don’t hesitate to email or call me if you have questions.

23. Reminders Also, don’t forget I will be posting my PowerPoint out on doc sharing and will also be emailing you it as well. You are always welcome to listen to the archives after the Seminar.

24. Thanks for attending seminar I look forward to seeing you next week. Everyone have a great night! http://www.youtube.com/watch?v=mR0_SK1K8xY&feature=related Enjoy this Teamwork Clip!!!