2. Understanding Groups and Teams Pertemuan 10 (Tenth Meeting) Matakuliah: J0562 / Management Tahun: 2010

3. Learning Outcome Student should be able to show the importance Of empowering subordinate in an effective group to achieve specific goals -> C3

4. Learning Outline Understanding Groups Explaining Work Group Behavior Turning Groups into Effective Teams Current Challenges in Managing Teams

5. 1. Understanding Group a. What Is a Group b. Stages of Group Development 1) Forming 2) Storming 3) Norming 4) Performing 5) Adjourning

6. Stages of Group Development Prestage I Stage I Forming Stage II Storming Stage V Adjourning Stage IV Performing Stage III Norming

7. 2. Explaining Work Group Behavior Performing and Satisfaction Group Processes External conditions Imposed on The group Group Member Resources Group Structure See detail Click here NEXT Group Tasks

8. 6) Group Cohesiveness 5) Group Sizes 4) Status System 3) Conformity 2) Norms 1) Roles Group Structure:

9. Group Processes: 2) Conflict Management 1) Group Decision Making a) Traditional view of conflict Traditional view of conflict b) The human relations view of conflict The human relations view of conflict c) The interactionist view of conflict The interactionist view of conflict Three different views regarding conflict:

10. Group Tasks: Complex Simple

11. Advantages of Group Decision Making: 1) Generate more complete information and knowledge 2) Generate more diverse alternatives 3) Increase acceptance of solution 4) Increase legitimacy

12. Disadvantages of Group Decision Making: 1) Time consuming 2) Minority domination 3) Pressures to conform 4) Ambiguous responsibility

13. Increased Creativity Technical for Making More Creative Group Decision Nominal Group Technique (NGT) Electronic Meetings Brainstorming

14. 3. Turning Groups Into Effective Teams a. What Is a Team b. Types of Teams 1) Problem solving team 2) Self-managed work team 3) Cross-functional team 4) The virtual team

15. c. Creating Effective Teams: Clear Goals Relevant Skills Mutual Trust Unified Commitment Good Communication Negotiating Skills Appropriate Leadership Internal and External Support

16. 4. Current Challenges in Managing Teams a. Managing Global Teams 1)Group Member Resources in global Teams 2) Group Structure 3) Group Processes 4) Manager’s Role b. Understanding Social Networks