Systems & Business Consultancy Author: Hans Groen

Objectives To understand the SYSTEM and the GOAL To identify what YOU need to do to get everybody working toward the same GOAL

Agenda Introduction Management Control System Goals Roll Down Goals Management Report Communicating Goals to the Organization

Relationships Consensus Directive

Management systems Purpose To connect the variety of information necessary to control work in an area effectively. Link the relation between Goals, Execution and Results

Find the System

To work more effective we need: A SYSTEM to control the available resources TRAINING in effective utilization of the system PRACTICE in using the system

Management System Goal: To bring all the elements necessary into play to control work effectively and efficiently

Management system - base GOAL ASSIGN EXECUTION CORRECTIVE ACTIONS Plan Results

Elements of the system GoalPlanExecutionfollow up / reports executive mid magement workfloor GoalPlanExecutionfollow up / reports executive mid magement workfloor

Goals roll down process Follow- up/Report Goal Follow- up/Report Plan Goal Plan Goal Expectations Variance Executives Area Mangers Weekly/Daily Report Weekly Monthly Report Daily/Shift Report Employees Team Leaders

Goals are … Specific Measurable Agreed Realistic Traceable » SMART

Management system Plan : Breaks the goal down into smaller increments (daily/weekly) Volume Manpower Material Equipment Orderly way to organize the future that is REALISTIC and RELATED TO CAPACITY

Assign work Doing the work as specified in the plan

Follow up & Report Communication Planned Vs. Actual and Variances DETERMINES MANAGEMENT’S FOCUS Enhances future goal setting and planning Gives purpose to progress reports and meetings

Management Report Communications Tool Key Indicators (Performance, Volume) Allows you to follow-up appropriately Allows you to take corrective action when necessary Allows you to CELEBRATE SUCCESS in a timely manner

Communicating the Goals Goals are only useful when COMMUNICATED! Each department can participate in the process by defining its goals They too will develop Management Reports to monitor progress

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