Framework Agreements for Older People and People with a Physical Disability Presentation by Mick Moorhouse Strategic Commissioning Director

Context Self Directed Support Services are focused on outputs not outcomes Approx 170 providers across Hampshire County Terms of Inclusion not reviewed since late 1990’s Variations in hourly rates across the county Financial Climate Comprehensive Spending Review

Framework Agreements Definition – A Framework Agreement (FA) is a general term for agreements with providers who have gone through a full tendering process. It sets out the terms and conditions under which specific purchases can be made but places no contractual obligation on the County Council.

How the Framework Supports OPPD Diverse range of high quality, experienced providers Supporting the growth and development of skilled providers. Informed choice for individuals - information about the skills and experience of organisations. More responsive commissioning based on individual need/wishes. Enable more people to be supported in their own homes Responds to what people have asked for – local providers with the relevant skills and knowledge.

Overview of Domiciliary Care Framework The objective of this tender process is a FA consisting of providers who collectively will be able to cover the whole of Hampshire, and, where applicable, will be able to support individuals with a wide range of support needs. The FA will ensure the quality of providers. It is not a guarantee of work, however, once the FA is in place, all the provision of domiciliary care commissioned by HCC will be exclusively from providers on the Framework. The contract will be for a period of years

Highlights of the framework Rebates will apply to share the benefits of economies of scale Only applies to business awarded off the framework. Revised terms of inclusion Revised pricing Structure Service Users will be involved in the design of the specification

Design Principles Customers Listen to what the customer wants Ensure that service is able to respond quickly Integrate with Self Directed Support Providers Working to agreed support plans that focus on person centred approaches and maximises independence. Using Individual Service Funds Work with and reward providers who offer the best service Develop strategic partnerships with providers and trust them as they understand customers better

Developing a service specification Set up joint working group Involve other stakeholders – consultation and engagement –Providers –Service users/carers –Team meetings –Partner agencies Develop outcomes for the specification Agree how will outcomes be delivered – inputs, processes and outputs Develop performance measures and outcomes indicators Assess resource implications Consultation and engagement on findings Write up contract terms with legal service Write specification with stakeholders Final drafts for consultation to relevant stakeholders Final amendments following consultation Sign off

What next? OJEU notice publish and PQQ made available. PQQ Return Date. PQQ Evaluation and short listing completed. Invitation to tender issued to selected providers and unsuccessful providers notified. Tender Return Date. Tender Evaluation Completed. Best and Final Offers (B.A.F.O.) Notification of successful providers and standstill period. Contracts awarded.

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