1. Tender – Support at Home 8 November 2016
Bracknell Forest Council, ASC&H Joint Commissioning

2. Event Programme 8th November 2016
1.00pm-1.10pm
Welcome and Introductions
Neil Haddock Chief Officer: Commissioning & Resources
1.10pm-1.20pm
Outline of the Process and Today’s event
Lynne Lidster Head of Joint Commissioning
1.20pm-1.40pm
Presentation - Proposed Model
1.40pm-1.50pm
Break (Refreshments)
1.50pm-2.50pm
Co-production session
2.50pm-3.10pm
Feedback and Question & Answer Session
3.10pm-3.15pm
Closing Comments and Next Steps
3.15pm
Event Closes
Bracknell Forest Council, ASC&H Joint Commissioning

3. Welcome and Introductions
Domiciliary Care Procurement Market Shaping Event
Welcome and Introductions
Neil Haddock
Chief Officer: Commissioning & Resources

4. Outline of the Process and Today’s event
Domiciliary Care Procurement Market Shaping Event
Outline of the Process and Today’s event
Lynne Lidster
Head of Joint Commissioning

5. Tender – Support at Home
Aim to have services in place to maximise people’s independence and opportunities to connect with their community
An open dialogue and continuing partnership engagement to identifying solutions and resources together to reduce and minimise demand for paid support – workshops, presentations, consultation events
Strategic relationships with a sustainable provider market with an appropriately skilled workforce
An opportunity to develop services and capacity within the Community & Voluntary Sector
Address the unique issues we face in Bracknell Forest to ensure better outcomes for people with a need
capture innovation to manage future demand and costs
to address the pressure on public sector funding

6. Voluntary & Community Sector
Feedback
Concern about the capacity in the voluntary sector and the funding available
Suggestions that voluntary sector manage overarching contracts and act as a referral co-ordinator /broker between providers and the third sector
Voluntary sector be part of sourcing less traditional support
Voluntary sector help to “manage quality”
Concerns about competition from profit-making providers
Dom Care Providers
Voluntary & Community Sector
A range of larger and smaller agencies for viability will equal reduction in number of providers
Incentives (gain share)
Potential to reinvest back into the community/voluntary sector to ensure capacity
Invest in staff (training, upskilling)
Be Trusted assessors – support plans
Potential for building ways in which to tackle social isolation, help with practical tasks
Clarity around the model
Working in partnership
Needs to be low risk or hourly rate will have to reflect this

7. Feedback
Idea that a re-abling approach would continue was welcomed
Asked us to consider “zones”
Gradual introduction to the service / trial period
Good communication
Interested in Direct Payments
Concern about people moving to different providers
Good idea
Benefit from social support
Upskilling of workforce
Consistency of volunteers
Communication
Limited knowledge or understanding of the voluntary or community sector services
Newsletter of options and availability
Current system restrictive
Concerns about change
Creative support planning
Provider Training
Non Financial benefits (vouchers)
Culture and Practice Change
Staff development Support
Change in provider: support for people
Not pressuring people to reduce care
Time required / timing
Outcomes from the start
Carers
People Using Service
Practioners

8. Proposed Model Dom Care Council Outcomes Zoning
Appropriately
skilled
Workforce
Supported asset-based approach
Wellbeing
Plan –
Provider &
Person
Zoning
Dom Care
Community and Voluntary Sector Provision
Services
Groups
Businesses
Family
Friends
Neighbours
Activities
Support
Access
Respect
Safe
Opportunities
Participation
Council
Outcomes
Self care
Personalised and Creative
Enrichment
Resilience
Maximising independence

9. Navigating the proposed Model
Person assessed as having need for support
Reablement
Assessment (including financial)
SAQ -> RAS
Sign off by council
Reassessment if required
Annual Review
Well Being Plan
Community and Voluntary Sector Provision
Services
Groups
Businesses
Family
Friends
Neighbours
Activities
Support
Access
Respect
Safe
Opportunities
Participation
Service
Dom Care Provider
Sources support to maximise independence and undertakes personal care function (CQC)
6 week review

10. Procurement timeline A co-designed specification – December 2016
Tender advertised – January 2017
Evaluation – Late Feb – Mid March 2017
Contract Award – May 2017
Contract start date – August/September 2017

11. Domiciliary Care Procurement
Co Production Session
A reflection on the feedback
Utilise and shape the specification
Understand any concerns/queries
Identify opportunities in working in partnership
1.50pm-2.50pm

12. Feedback and Q&A Session
Domiciliary Care Procurement Market Shaping Event
Feedback and Q&A Session
2.50pm – 3.10pm

13. Closing Comments and Next Steps
Domiciliary Care Procurement Market Shaping Event
Closing Comments and Next Steps
Neil Haddock
Chief Officer: Commissioning & Resources
3.10pm – 3.15pm

14. Domiciliary Care Procurement Market Shaping Event
Event Closes
3.15pm