Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad1 Using Computer Game to Share Knowledge 1 Mazeyanti M Ariffin, 2 Nazleeni Samiha Baharon and 3 Mohd Izad Che Muda 1,2,3 Computer & Information Sciences Dept Universiti Teknologi PETRONAS Tronoh, Perak, MALAYSIA

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 2 Introduction Sharing knowledge is the key dimension of a learning organization for sustaining competitiveness Hence, organization must encourage people to learn from each other or in other words to share knowledge among themselves. Variety mechanisms to share and transfer knowledge among knowledge workers are being used nowadays which depends on the nature of transferring knowledge such as mentoring, face-to-face meeting, cross-functional and electronics means to share knowledge.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 3 Motivations Scholars claimed that simulation game can encourage human learning as players are able to make meaning during the play. This paper proposes to use simulation game as an alternative mechanism to share knowledge.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 4 Objective A simulation game called FireHazard is developed and tested to selected participants.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 5 Scope of study Players were selected from Health and Safety department, lecturers and students who have no experience in playing the FireHazard game but have prior experience in playing other computer games.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 6 Literature Review What is knowledge? Knowledge is actionable information that leads to relevant action [8]. Reference [9] further added that knowledge is defined as human understanding of specialized field of interest that has been acquired through study and experience. An individual collect knowledge based on learning, studying, thinking and experience.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 7 Literature Review What is Knowledge Sharing? Knowledge sharing is defined as the transmission of knowledge from one source to another source and use of the transmitted knowledge [9]. Knowledge sharing as when the receiver’s (e.g., group, department, or division) performance is affected by the experience of the sender [14]

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 8 Literature Review Knowledge sharing mechanisms Organizations need to use different way or mechanism to share knowledge within the organization because knowledge exist in many forms – tacit and explicit The type of knowledge sharing mechanisms is highly depends on the type of knowledge to be shared [17]

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 9 Literature Review Knowledge sharing mechanism – current method People share knowledge through transfer of people, forums (internal conferences/meetings), boundary spanners, periodicals, audits, benchmarking, best practice, guidelines and international teams [17]. Many scholars like [18] claim that the effective tool to achieve share knowledge is to use computer-aided systems.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 10 Literature Review Game & Simulations Reference [28] proposed that simulation can help people to learn without the need to develop costly training simulations. In other research conducted by [25], they proposed that computer simulation may be used to help in adults’ learning skills particularly in business skills. Simulations and games are well accepted as a method that has impact on teaching and learning especially in military and aviation settings [27,28]. Reference [29,30,25], further support these claims by saying games and simulation are a powerful alternative to teach and learn as compared to conventional ways since this method is able to facilitate experiential learning.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 11 Methodology FireHazard game architecture FIGURE 1: Architecture of FireHazard

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 12 Methodology TABLE 2: Description of FireHazard Main Components Component Description Knowledge RepositoryConsists of tutorials and video clips about how to put out fire using the correct techniques. The players have to read the tutorials and watch the videos before playing the game. FireHazard gameThe main portion of the FireHazard application. The game consists of three levels depicting three different scenarios. Scoring SystemThe scoring system receives the scores from the game and calculates the total score using various pre-determined formulas. Score DatabaseStores the score of all players which consists of the subtotal score for each level and the total score for all three levels.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 13 Methodology FIGURE 3: Game flow of FireHazard

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 14 Result & Discussion - User interface FIGURE 4: FireHazard interface FIGURE 5: FireHazard interface

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 15 Result & Discussion TABLE 3: result of playing FireHazard simulation game The results exhibit that all 25 players obtain consistent scores throughout their games. Additionally, most of the players got more than 80 marks as the total score. Based on the results, we can infer that the players have successfully practice and applied the newly acquired knowledge obtained.

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad 16 Conclusion FireHazard is suitable to simulate ‘real’ situation in a controlled environment (increase level of richness). As conducting the real situation is risky and costly, FireHazard simulation game able to provide ‘artificial’ experience to the players FireHazard is suitable to share knowledge for large audience (increase level of reachness)

Using Game to Transfer Knowledge CISSE 2009 Mazeyanti, Nazleeni, Mohd Izad17 Thank you…