Aligning Routine Activities with Strategy 24 June 2015

Agenda Origin of HR Strategy Talent Management Strategy The Long View: Infusing Strategy Into Daily Activities Benefits of Long Term Focus Tactics to Enable Long Term Focus Examples: ◦Policy Development ◦Compensation Adjustments ◦Recruiting Adding a Strategic Focus

LearnGlobe Story One simple goal: to give every child access to an outstanding education, completely free of charge, anywhere in the world. Capture the best explanations from the best teachers and transform them into highly engaging videos (3,500). Leading edge production processes and technology = birth of commercial arm. In 3 years, # employees grew from 2 to 70  with many more expected.

Origin of HR Strategy Business Strategy Business Plan HR Strategy HR Activities Metrics Projects & Business as Usual Talent Management L&D Total Rewards Employee Relations HRIS Long Term years Short Term 1 year Short Term & Long Term

Talent Management Strategy Business Metrics & Analytics Total Rewards Talent Acquisition Organization & Governance Talent Infrastructure Performance Management Learning & Capability Development Career Management Succession Management Leadership Development Capability & Competency Management Talent Strategy & Business Alignment Workforce Planning

LearnGlobe Priorities What Should LearnGlobe’s Short & Long Term HR Strategies Be? What Should Your Company’s Short & Long Term HR Strategies Be?

Taking the Long View The Metaphor: Auto Racing Look Where You Want to Go, Not Where You Are Without Looking Far Enough Ahead, the Racing Line is Unachievable For Each Corner has: ◦Specific Actions ◦Specific Locations ◦Specific Timing

Where Am I Looking?

Probably Here – Amateur!

Where is the Pro Looking?

If I were a Pro?

Successfully Aligning Tactical with Strategic Means Always Keeping A Long Term Focus

Benefits of Long Term Focus Proactive Vs. Reactive Higher Retention = Reduced Employee Turnover Right People, Right Competencies, Right Place & Right Time

Areas of Long Term Focus Long Term Corporate Strategy & Goals HR Strategy & Goals Corporate Culture Changes & Improvements Corporate Competencies Employee Core Competencies Specific Targets For Your Company …

Tactics to Enable Long Term Focus

Thinking Long Term Policy Example Business Strategy (Corporate Culture): LearnGlobe Wants To Create A Empowered Working Environment Of Trust And Collaboration HR Strategy: Policy To Track And Manage Employee Absenteeism Tactics (Short & Long-term): Build A Policy That Trusts Employees To Be Responsible Adults Focus Of Policy Is On Ideal Employee Behavior Avoids Punitive Tone Aimed At Malingerers

Absenteeism Policy Short Term Asks Employees Not To Come In When Sick Asks Employees To Contact When Sick Pays For All Days Missed, No Docking Long-term Focus Of Physician Input To Better Assist Employee, Not Verify Illness Avoids Features That Encourage Playing The System Only Malingerers Disciplined

Thinking Long Term Compensation Example Business Strategy (Long-term): LearnGlobe Wants A Workforce Of Focused And Motivated High Performers And Future Leaders HR Strategy: Ensure Competitive Compensation For High Performance Employees Tactics (Short & Long- Term): Create A Well-understood, Selectively Used, Exception Process For High Performers ◦Use All Compensation Tools At Your Disposal ◦Use The Full Range

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A Bolder Approach Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market If Truly Exceptional, Ensure Move Places Employee In Market Zone Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market

A Bolder Approach Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market If Exceptional Performance Is Sustained, Aggressively Move Compensation Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market Below MarketMarket RangeAbove Market

Compensation Exception Process Short-term: Exceptional Performers Deserve Exceptional Treatment Dogmatic Approach Will Inevitably Disappoint And De-motivate Your Very Best Performers Long-term: Plan For Unanticipated Exceptional Performance Budget A ‘Reserve’ To Reward These Exceptional Performers – The Following Year, Too Be Bold To Ensure Company’s Future Success

Thinking Long Term Recruiting Example Business Strategy (Long-term): LearnGlobe Wants To Ensure Successors Identified & Prepared For VP Roles HR Strategy: Add Greater Depth At Manager Level Tactics (Short & Long-term): Reference Core Competencies of Job Family Profiles by Level Target Short-Term And Long-Term Competencies In New Hire Selection Process

Recruiting Short Term: Interview Candidates For Requirements Of Current Role Select Candidates Who Can Develop In Conjunction With Long-term Needs Long Term: With Business Partner, Understand The Desired Career Path For That Specific Business Unit Assess Candidates For Likely Future Roles For Typical Yet Specific Career Path

Align HR Strategy With Business Strategy Develop Targets And Metrics Develop Strategically-Focused And Aligned Programs Keep Long Term Targets In Focus Look For Strategically Aligned Solution First Anticipate Next Moves, Actions, Roadblocks Update Strategy, Targets And Metrics Adding Strategic Focus

Linking Business & HR Strategy Business Strategy Business Plan HR Strategy HR Activities Metrics Projects & Business as Usual Short Term & Long Term years Short Term 1 year

Activity Discuss The Following With The Person Next To You: 1. One Of Your Company’s Long-term Goals. 2. How Your HR Strategy is Driving / Supporting This Goal? 3. What You Are Going To Do To Help Accomplish This Long-term Goal While Managing Your Daily HR Activities?

Thank you