Close Call System 2.2 Webinar

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Presentation transcript:

Close Call System 2.2 Webinar Jennifer Fox CCS Trainer RSSB

Agenda CCS 2.2 Project Network Rail’s Life Saving Rules System Enhancement Requests Overview of System Changes Start Centre Close Call Event screen Responsible Manager notification changes & responsibilities Text Message workflow – RM Feedback

Changes made under CCS 2.2 Project Start Centre Portlets Additional tick box in the Close Call Event Description field Responsible Manager Action box has been moved RM review notification email content improved New tab – Network Rails Lifesaving Rules NR SLIDE (appear on click) Start Centre Portlets Content Additional tick box in the Close Call Event Description field New tab – Network Rails Lifesaving Rules Responsible Manager Action box – change in where the RM actions should be entered so that it is included in the reporter feedback text message RM review email content – The link included in the RM review notification email will take the user to the event after logging in rather than to the Start Centre which is currently does Bulk Upload Spreadsheet – Lifesaving rules added to optional fields

Life Saving Rules Network Rail’s lifesaving rules were changed on 31st July 2014. There are now 10 lifesaving rules under 4 key headings Icons in blue are things you should always do Icons in Red are things you should never do https://www.networkrail.co.uk/safety/lifesaving-rules/

How does the Life Saving Rule function work? The Close Call is received as normal. The Close Call Reporting team operator must consider whether there may have been a breach of a Life Saving Rule Notification email will let you know immediately if a potential breach has been identified RM opens the Close Call and review/validate the decision Once a Life Saving Rule breach has been validated the system will allow you to action the Close Call as normal NR SLIDE (appear on click) Start Centre Portlets Content Additional tick box in the Close Call Event Description field New tab – Network Rails Lifesaving Rules Responsible Manager Action box – change in where the RM actions should be entered so that it is included in the reporter feedback text message RM review email content – The link included in the RM review notification email will take the user to the event after logging in rather than to the Start Centre which is currently does Bulk Upload Spreadsheet – Lifesaving rules added to optional fields

Contact for user enhancement requests Via NR CCS Super User Group – NR Sharepoint site which is dedicated to Close Call http://oc.hiav.networkrail.co.uk/sites/cc/ccs/default.aspx Route and function representatives on group Change/enhancement requests raised through the site Ongoing programme of work for system enhancements. NR There is a CCS superuser group, which is attended by route and function reps. Any enhancements users wish to log, should be via the designated superuser sharepoint site. The enhancements will be discussed at the user group and if valid, will be assigned to the next enhancement schedule.