“Embedded” Learning John Kasley Chevron Corporation Manager, Technology Enabled Learning

Objective: Move the Learning closer to the Doing Provide support to learners at “teachable moments”…when they have an immediate need for instruction/knowledge Not a new concept(job aids, checklists, templates, flowcharts, etc) Use the Intranet to deliver “just enough, just in time” learning.

Example: Updated Performance Management Process Companywide update, significant changes apply to all exempt employees Requirements: –provide information and support to all managers, supervisors and individual contributors –No classroom sessions

PMP Online Quick Reference Available worldwide on Chevron Intranet Updates are quick and easy + version control Familiar user interface Easy to find the “nugget” you need.

Additional Learning Resources Short, Focused online modules –Topics directly related to key concepts –“Low tech” so bandwidth not an issue on low speed connections –Generates interest in other online learning opportunities