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»Requires following laws and proper procedures »Requires people with strong human relation and communication skills »Responsibilities include: –maintaining the employment process –training and developing staff 3

»Is carried out by human resources »Goal: –to obtain qualified employees who are well- matched to the open position »Steps: 1.assess employment needs 2.recruit potential employees 3.select employee who fulfills goals 4.help employee get oriented 4

»Step one: assess employment needs –determine what openings in the company need to be filled –analyze what the open position involves –obtain or write job description, including: qualifications duties responsibilities 5

»Step two: recruit potential employees –look within the company first –contact and utilize the following: newspaper and/or Internet advertising colleges, universities, and technical or vocational schools applications on file employment agencies and/or labor and professional organizations 6

»Step three: select employee who fulfills goals –review applications, resumes and cover letters of applicants –choose applicants appearing to best match company opening and conduct interviews if there is not an appropriate applicant, start again at recruiting potential employees –review all obtained information and select best applicant 7

»Step four: help employee get oriented –introduce to coworkers –help fill out new employee paperwork –answer questions about company pay, benefits, policies, etc. –assist during adjustment phase 8

»Is also performed by human resources »Goal: –maintain well-trained, qualified employees »Is accomplished through: –training –evaluating performance –focusing on motivation and cooperation 9

»Can be done individually or in groups »Includes the following techniques: –on-the-job training companies train employees while they work employees have hands-on practice with supervision occurs typically on an individual basis –group training companies teach new skills to several employees at once employees listen and learn from each other employees get the opportunity to express ideas and share experiences 10

»Is often achieved through performance appraisals –managers evaluate employee performance –managers provide feedback to employees »Helps when making decisions, including: –transfers –layoffs –promotions –terminations 11

»Can help meet employees needs »Includes two types: –extrinsic – motivation through outside sources for example: money, benefits, recognition –intrinsic – motivation occurring internally for example: challenge, enjoyment, accomplishment 12 What motivates you to do well in school or hobbies? Are they extrinsic or intrinsic motivators?

»Can be ensured by meeting employees’ needs, including: –hierarchy of needs proposed by Abraham Maslow: 13 Basic Needs – food, shelter, etc. Safety – physical & emotional Belonging & Love – feeling accepted, loved, etc. Self-Esteem – feeling skilled, useful, etc. Self-Actualization – realizing full potential

»Improves the output produced by working together in groups »Is needed to ensure high work quality and employee job satisfaction »Requires effective communication in order to: –enhance group dynamics –ensure employees know and understand their roles –encourage employees to contribute ideas 14

»Is the process of reaching a company’s goals and objectives by utilizing its resources »Has these four main functions: –planning –organizing –directing –controlling 15

»Is management’s first main function »Means determining a direction for the company »Includes the following: –setting long- and short-term goals –determining strategies to utilize company resources –creating a written plan 16

»Is management’s second main function »Means obtaining and coordinating resources to meet company goals and objectives »Includes the following: –creating structure –dividing up the workload –arranging resources –coordinating activities 17

»Is the third main function of management »Is leading employees to carry out their assigned tasks »Includes the following: –staffing –motivating –influencing –guiding 18

»Is management’s fourth main function »Is ensuring results meet expected goals and objectives »Includes the following: –evaluating employee performance –solving problems –setting standards for desired performance 19

»Is most effective when all four functions play an important role »Is responsible for making sure the company runs smoothly »Must remember to evaluate progress regularly and provide feedback to the appropriate personnel 20