Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always 2 Not Every Franchisee Has Been Successful Why not? 1.Under capitalized 2.Did not have clear or realistic expectations 3.Strain on personal relationships 4.Impacted by personal issues 5.The number one reason...

Dedicated to exceeding your expectations … always 3 Not Every Franchisee Has Been Successful Why not? 1.Under capitalized 2.Did not have clear or realistic expectations 3.Strain on personal relationships 4.Impacted by personal issues 5.Failure to follow the model

Dedicated to exceeding your expectations … always 4 Franchise Revenue Growth: The table on the next slide contains certain information related to Annual Revenues realized by Franchised Businesses during calendar 2014, and compares it with Annual Revenues realized during The data is broken down into 5 categories based upon the Franchised Businesses’ 2014 level of Annual Revenue. The table below also lists the number and percentage of franchisees that met or exceeded the category average. We have only included information relating to Franchised Businesses that were continuously open and operating for the entire 2013 and 2014 calendar years in this table. Any Franchised Businesses that were either newly opened in 2013 or 2014 or closed for business or otherwise left the brand in 2013 or 2014 were excluded. There were 16 new Franchised Business openings in 2013 and 18 new Franchised Business openings in Seventeen Franchised Businesses were terminated in 2013 and 15 were terminated in None of these Franchised Businesses were included in the table.

Dedicated to exceeding your expectations … always 5 Franchise Revenue Growth:

Dedicated to exceeding your expectations … always 6 Multiple Revenue Streams Always Best Care’s model generates revenue from three types of business: Non-Medical in-home care Assisted Living Finder Skilled Medical Care And clients in all segments come from the same referral sources! Some states may limit certain services by licensing or regulation requirements.

Build a Business. Make a difference. 7 How our owners spend their time

Build a Business. Make a difference. 8 What it takes to succeed You will need to develop relationships. The most consistent source of revenue is the relationship you develop with medical & care providers such as: Hospital Independent Living Community Doctor’s office Skilled Rehab Facility Assisted Living Facility Social workers

Build a Business. Make a difference. 9 What it takes to succeed You will need to manage employees. Internal HR staff Salespeople Caregivers (Can you delegate?) Nurses and other skilled care providers As you grow your revenues, you will add business lines, managers, and staff.

Build a Business. Make a difference. 10 What it takes to succeed Can you manage a business? Strategically plan your growth Allocate resources Manage a P&L

Dedicated to exceeding your expectations … always 11 Someone who is passionate about helping others, and is 100% comfortable and confident being out in the community 4-days per week, 8-hours Age Male/female & couples Liquid assets: $100,000+ Net worth: $200,000+ Self-starter Outgoing personality Good networking skills Strong management and communication skills Coachable Team player A love for helping people per day meeting new referral sources to present themselves while building trust to get referrals. We have attorneys, CPAs, nurses, IT, marketing, HR, MBAs, sales and other backgrounds among our franchisees. Our “ideal” candidate profile

Dedicated to exceeding your expectations … always 12 Training program overview Pre-classroom training - 3 weeks Classroom training – 1 week On-going coaching Hands on in-the-field training 60-day action plan Recorded library of training videos Weekly & monthly webinars Additional coaching when you have an emergency

Dedicated to exceeding your expectations … always 13 Training modules make it easy to learn Always Best Care’s training program focuses on operational activities of setting up, managing and marketing your business, including: In-home care Skilled Care Assisted living finder services. Training is divided into modules that combine field and classroom settings. One-on-one coaching and web-based seminars are provided.

Dedicated to exceeding your expectations … always 14 Area Representatives Field support, trainers, coaches, mentors At Always Best Care, the foundation of your success is a powerful combination of corporate and field professionals working together with a vested interest in your growth. Always Best Care has a proven and successful Area Representative system that provides this multi-tiered standard of support. You’ll have a local leader, mentor, business coach, team builder and first responder to your needs. (In areas with no AR, the national field service office provides this support.)

Dedicated to exceeding your expectations … always 15 Field training in your market Attend networking meetings Introduction to National Accounts Regional meetings Field marketing Sales calls on referral sources Strategic planning sessions

Dedicated to exceeding your expectations … always 16 On-Going Support – YOUR goals Goal setting We help you understand the metrics needed to achieve your goals Track performance and match to your goals All designed to help you get where you want.

Dedicated to exceeding your expectations … always 17 Continuous Help in Your Market Regional owner meetings Local team members Expertise on local licensing and regulations Experienced Area Representatives on the spot when you need them

Dedicated to exceeding your expectations … always 18 Next Step: Review the Always Best Care Franchise Disclosure Document.