1 Welcome To: 360 Feedback Overview Quantum Services Inc.

2 360 Implementation Model Objectives Validate Competencies Skills Data Collection Process Management Review Feedback & Coaching

3 Objectives Clarify Organization Goals & Needs Determine Objectives for the 360° Surveys Link & Validate Survey to Goals

4 Validate Competencies Identify Competencies Needed For Organizational Goals Determine Competencies for Participants Link and Validate to EE Positions

5 Develop Data Capture Structure Develop Data Capture Structure Data Collection Process Link To Skills or Competencies Create Reports

6 Implementation Identify Competencies Needed for Organizational Goals Determine Competencies for Participants Link and Validate to EE Positions

7 Feedback & Coaching Develop Feedback: Structure Link Feedback Results To Skills Develop Improvement Plan

8 Management Review Identify Competencies Needed For Organizational Goals Determine Competencies for Participants Link and Validate to EE Positions

9 Excel 360 Feedback Process ParticipantRespondent Admin QSI 1.Get Template 2.Fills out name Saves file 3. s to Survey OR 1.Get Template 2.Fills out name Saves file 3. s to Survey OR 1.Receives 2.Fills out Survey (saves) 3.Send Excel/fax to QSI 1.Receives 2.Fills out Survey (saves) 3.Send Excel/fax to QSI 1.Receive /fax 2.Enters Data 3.Generates Reports 4. s/Mail to HR/Boss 1.Receive /fax 2.Enters Data 3.Generates Reports 4. s/Mail to HR/Boss Manager 1.Receives Report 2.Hold Feedback Review 3.Create Improvement Plan 1.Receives Report 2.Hold Feedback Review 3.Create Improvement Plan 1.Receives Reports 2.Assist in Feedback Review when Requested 3.Receives Copy of Plan 1.Receives Reports 2.Assist in Feedback Review when Requested 3.Receives Copy of Plan 1.Attend Feedback Review 2.Create Improvement Plan 1.Attend Feedback Review 2.Create Improvement Plan Participant Admin HR

10 Web 360 Feedback Process ParticipantRespondent Admin QSI 1.Select Survey 2.Fills out name 3.Clicks Submit 4.Cc:themselves 1.Select Survey 2.Fills out name 3.Clicks Submit 4.Cc:themselves 1.Receives 2.Clicks Link 3.Fills out Survey (submit) 1.Receives 2.Clicks Link 3.Fills out Survey (submit) 1.Tracks Surveyor if not submitted. 2.Generates Reports 3. s/Mail to HR/Boss 1.Tracks Surveyor if not submitted. 2.Generates Reports 3. s/Mail to HR/Boss Manager 1.Receives Report 2.Hold Feedback Review 3.Create Improvement Plan 1.Receives Report 2.Hold Feedback Review 3.Create Improvement Plan 1.Receives Reports 2.Assist in Feedback Review when Requested 3.Receives Copy of Plan 1.Receives Reports 2.Assist in Feedback Review when Requested 3.Receives Copy of Plan 1.Attend Feedback Review 2.Create Improvement Plan 1.Attend Feedback Review 2.Create Improvement Plan Survey OR Admin HR

11 Benchmarked Expectations Resource List Develop Skills or Competences Link and Validate to Goals Develop Validate Outcomes Link To Skills or Competences Create Reports Develop Data Capture Structure Develop Feedback: Structure Link Feedback Results To Skills Develop Improvement Plan 360 Data Collection Process