1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Cisco Cross Reference Tool (CCRT) User’s Guide Version 2.3 – December 2005

2 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential What is CCRT? Accessing CCRT Using CCRT Searching by Cisco Part Numbers Searching by Customer’s Part Numbers Frequently Asked Questions Covered Topics

3 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential The Cisco Cross Reference Tool (CCRT) is used to map customer part numbers to Cisco part numbers. It is a front-facing, Web tool connected to our databases. Customers conduct the Web maintenance and Cisco updates the internal records. What is the CCRT?

4 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential These cross-references are printed on: Carton label(s) Packing slip(s) Remittance invoice(s) Commercial invoice(s) What is the CCRT?

5 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Main benefits for the customer: Automated process Ease of receiving products Ease of payment process Visibility to mapping Database is updated nightly What is the CCRT?

6 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Type in the URL bin/front.x/ccrt/landingPage.cgi You will see the page shown to the right. Accessing CCRT

7 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Clicking on Launch CCRT will prompt you for your login and password Accessing CCRT

8 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential You are now in the Introduction section of the Tool with the following 2 options: 1)Mapping the customer part numbers 2)Sending feedback to. Click on manage part Numbers to use the tool! Accessing CCRT

9 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential You may search by Cisco part numbers... Using CCRT

10 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential … or your company’s part numbers Using CCRT

11 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Searches may be conducted by: Entering the entire part number, or Using the percentage sign (%) as a wildcard Searching by Cisco Part Numbers

12 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential The results are displayed. For each item, choose: SKU - If you want to add your company’s SKU TDB - If you are unsure whether you want to add your company’s SKU NA - If you do not want to add your company’s SKU Searching by Cisco Part Numbers

13 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Save will transmit the information to the Cisco database Back will take you to the previous screen Stop will interrupt a transmission Searching by Cisco Part Numbers

14 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential After entering the information and clicking on save, the following screen will appear. Clicking Save will record the changes, while clicking Back will take you to the previous screen. Searching by Cisco Part Numbers

15 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential You may also search by your company’s SKUs. In the screen shown below, select the criteria from the following options: Products for which you have not specified mapping; products for which you have specified mapping; products which you have selected as TBD, or Cisco products introduced within the previous 30, 45, or 60 days. Remember, you may search by entering the entire part number, or a portion of the number and a wildcard (%) Searching by Customer’s Part Numbers

16 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Select Proceed to start the search, Clear to re-enter the information, or Stop to abort the process. You may also select “Upload File” or “Sample File”--to be explained later. If you enter information and click on Proceed, you will see the following results screen. You may then edit the SKU description, change its status, and save the changes. You may also go back or clear the fields. Searching by Customer’s Part Numbers

17 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential If there are not results to match your query, the tool will return the following message: “Message: No Products found for your search.” If there are too many results to display, the tool will return the following message: “Your search will return too many products, please choose other options or to for assistance.” Searching by Customer’s Part Numbers

18 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential If you edit the results and click on Save, you will get the following confirmation screen: Searching by Customer’s Part Numbers

19 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential If you want the tool to record the changes, click on Save. Changes will appear overnight. You will be returned to the screen below. If you would like to dismiss the changes, click on Back to return to the edit screen. Searching by Customer’s Part Numbers

20 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential CCRT also allows users to enter their company’s information through the batch upload functionality. A CSV (comma- separated value) spreadsheet is used to enter this information. Batch File Upload Functionality

21 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Clicking on “Sample File” displays the screen below. It contains an example of the necessary spreadsheet format. Your company’s parts go on the left column, and the corresponding Cisco parts go on the right column Batch File Upload Functionality

22 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential You may create the file by clicking the “Download” button from any screen displaying Cisco part numbers. The generated file will contain Cisco part numbers and descriptions. Once you have the file, cut the Cisco part numbers, and paste them onto a new file. Add your company’s numbers and save as a CSV. Batch File Upload Functionality

23 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential Clicking on the “Upload file” button will produce the following screen. Simply specify the path where the file can be found, and click “Upload file.” Batch File Upload Functionality

24 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential If the upload is successful, the following message will appear. There is an additional step to be followed before the information is stored (see next slide). Click the back button. Batch File Upload Functionality

25 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential After uploading the file, getting the “success” message, and clicking Back, you should be at the following screen. Batch File Upload Functionality

26 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential For questions, comments, and/or suggestions, contact Questions/Comments

27 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Confidential