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CUSTOMER ORDERING QUICK REFERENCE GUIDE November 20, 2015.

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Presentation on theme: "CUSTOMER ORDERING QUICK REFERENCE GUIDE November 20, 2015."— Presentation transcript:

1 CUSTOMER ORDERING QUICK REFERENCE GUIDE November 20, 2015

2 1.Access the Internet and type the following web address into address bar: https://www.bsc.usda.gov/https://www.bsc.usda.gov/ 2. Click on Login (left side of the page)

3 3.Enter your E-Auth User ID and Password if you do not have a LincPass. Press Login. Enter E-Authentication User ID and Password

4 4.Or click on Digital Signature or PIV and enter your PIN.

5 5. To place an order, Click on Create Sales Order.

6 6.Click on Product Catalog and review the products available at MMSC. Use Search function or Search Product dropdown menu. Product page will display items based on the search criteria selected.

7 7.You can search by SKU, keyword, item # or name/partial name of the product. Click Search. The items will appear in the middle of your screen as shown below.

8 8. You can view details by clicking the link on item number. Click on Item Number

9 9. Item details are provided. You can click on Add to Cart to select the item. Please review the Unit of Measure to ensure you order the correct quantity. Click Add to Cart Unit of Measure

10 10. Item will be added to your order and you will see Sales Order Detail screen.

11 11. You can view the items added to Sales Order and you may Edit details, such as quantity needed by clicking on Edit. 12. To ADD another item to your Sales Order, click on Add New Item. 15 (a). If you try to order an item that is the same as a previous order, the system will give you an error notice. Products can be reordered only after the previous Sales Order Status is “Completed” or “Closed”.

12 13. On Sales Order Line Edit page, enter the Item # or click the magnifying glass icon and you can search and select item to be added. Enter quantity, then click SAVE. Click the magnifying glass to search or enter Item #. Update Quantity needed. Click SAVE.

13 14. Search by PRODUCT DESCRIPTION in the Filter box. Click on item Name to add the item to your order. 15. You must enter Quantity Needed and select Save. Item will be added to order.

14 17. REPEATE steps 12 to 15 until your entire order complete. 16. Click Go To Sales Order. This will take you back to your Sales Order record and allow you to finalize your order by submitting it. Note: A pop-up box will appear after you have saved an item on your order. It is a reminder that you must click Submit Order.

15 18. When you are ready to send your order, go to Sales Order Detail, Click Submit Order. REPEAT, CLICK SUBMIT ORDER. Once again, YOU MUST CLICK on SUBMIT ORDER or your order will not process!

16 19. Next, you will receive a Pop-Up, letting you know where the order will be shipped. If the Address is not correct, send an email to CFPDC@dm.usda.gov.CFPDC@dm.usda.gov 20. If the Address is correct, Click OK and your order will be submitted.

17 21. You will receive an email confirming your order (see sample below). If you have any questions regarding your order, please reference the Order Number (SO-xxxxxx).

18 Field Supply - Quick Ordering Facts Visit our website frequently for any changes/updates (www.bsc.usda.gov).www.bsc.usda.gov If you need assistance placing an order or to obtain the status of an order, call 1-877-576-6329 or send an email to CFPDC@dm.usda.gov.CFPDC@dm.usda.gov You may also fax orders to 301-394-0300.

19 You may choose an alternate address (if loaded in the system) by clicking Update Alternate Address. ADDITIONAL INFORMATION – Alternate Addresses On the Alternate Address Selector, users can select an Alternate Address IF loaded on the account. IF loaded, select an address and click Update.

20 After clicking Update, the selected address will be displayed as the Delivery Address for your order. If you need alternate addresses loaded, send an email to CFPDC@dm.usda.gov or call 1-877-576-6329. CFPDC@dm.usda.gov


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