Listening Communication Applications. Are listening and hearing the same?

Slides:

Advertisements

Similar presentations

BARRIERS TO GOOD LISTENING A barrier is anything that gets in the way of clear communication. Below is a list of barriers that are listed in three categories.

Advertisements

Effective Listening: “Not As Easy As It Sounds” Kathleen E. High, M.Ed., GCDF Adjunct Professor, LAC Mt. San Antonio College.

Listening Process (Part 1)

MAWD Conference June  Dynamic Works Institute.

Listening We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus.

Stephen E. Lucas C H A P T E R McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. 3 3 Listening.

COMMUNICATION.  Communication consists of a person sending a message and another person receiving the message.  The purpose of communication is to ensure.

Listening Skills By NIKHIL JOSHI

Chapter 4 Listening.

Can You Hear Me Now? Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you.

The Power of Listening.

The Power of Listening.

LISTENING EFFECTIVELY

Listening.. What is Listening?...I’m glad you asked! The Receiving part of the communication Process Making a conscious effort to hear We remember 25%

“Nobody ever listened himself out of a job” -President Calvin Coolidge.

Listening We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus.

Lesson 3 : Guidelines to Listening and Speaking.

Business Communication

Chapter 3: Listening Ms. Ingram. Speaking vs. Listening We speak at 120 to 180 words per minute. We hear and process quicker Rate Gap (used to improve.

LISTENING SKILLS. A. Defining Listening 1. Hearing vs. listening - Hearing is a physical process in which sound waves enter the ear, but listening is.

Unit 2 part 1 Notes Listening is more than hearing.

Listening (It’s just as important as speaking!). Listening v. Hearing What is hearing? The act of receiving sound What is listening? The 4-step process.

LISTENING Public Speaking Mr. McFadden. LISTENING  Listening is more than hearing. 1. Hearing- being able to detect sound 2. Listening- getting meaning.

Listening Is More Than Hearing What you get out of listening depends on what you put into it.

Listen Up!!!! Listening. Passive Listening- a listening role in which the listener does not share in the responsibility, nor involve her or himself in.

Can You Hear Me Now? Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you.

Success Criteria: 1. I can distinguish the difference between hearing and listening 2. I can utilize the steps of the listening process to appropriately.

Listening “Nobody ever listened himself out of a job” President Calvin Coolidge.

Listening Skills Chapter 4. New Terms Passive listener - _______________________ also called a lazy listener. _____ ______- guiding the speaker to a common.

LISTENING Chapter 4 Lend me your EARS! Listening ~ Ch. 4 Lend me your ears.

Listening Skills Be prepared to take notes. Listening is the process of receiving, constructing meaning from, and responding to spoken or nonverbal messages.

Intro Kinds of listening Causes of poor listening How to become a better listener.

 Listening-the receiving part of the communication process ◦ We only remember 25% of what we hear!  Passive Listening-when the belief that the responsibility.

PUBLIC SPEAKING Listening Copyright Hearing vs. Listening Paying close attention to what we hear Copyright Vibration of sound waves on eardrums.

Pharos University In Alexandria Faculty of Mass communication Communication Skills Dr. Enjy Mahmoud Dr. Enjy Mahmoud Week #:5 Lecture #:5 Fall

Perception, Nonverbal Comm., Listening & Hearing

What is communication?!!!. Elements of communication verbal (the words we use) 7% vocal (expressions, intonation) 38% visual (facial and body language)

The McGraw-Hill Companies © 2009 Stephen E. Lucas. All rights reserved. chapter 3 Listening.

Chapter 4 Listening Succeeding as a receiver Listening is the "receiving" part of communication.  A skill that requires conscious hearing  We don't.

LISTENING CHAPTER 3. OBJECTIVES Explain the difference between hearing and listening Identify the components of the listening process Describe four different.

Listening. Good listening paramount of some positions Importance of listening skills for a speaker Hearing vs. listening.

The Listening Process.

The Communication Cycle

©2007 by the McGraw-Hill Companies, Inc. All rights reserved. 2/e PPTPPT.

Hearing: Vibration of sound waves on eardrums Listening: Paying close attention to what we hear.

 On a sheet of paper (this can be your notes), tell me the difference between listening and hearing. Bell Ringer.

Listening We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus.

Lecture  Does you mind wander while you are listening ?  Do you listen too hard?  Do you jump to conclusions before listening to the entire message?

Objectives: Learn the different types of listening. Explain the differences between hearing and listening. Understand why good listening skills are important.

Listening Objectives: Learn the different types of listening.

(It’s just as important as speaking!)

MISC MISC MISC MISC MISC MISC

Listening Skills.

Bell Ringer On a sheet of paper (this can be your notes), tell me the difference between listening and hearing.

Unit 2 Chapter 7 Projects In Professional Communication

Today’s Overview “Get to know me!” Bell ringer

Listening Notes.

Listening notes!.

3 The list of slides allows instructors to navigate easily from topic to topic as they give presentations. To print this list: Click File on the Command.

Coordinated to Note Guide WS Start w/ Bell Ringer p.70

(It’s just as important as speaking!)

THEUNITEDSTATESOFAMERICA

Ch. 3 Listening Hearing vs. Listening Importance for Speechmaking

Chapter 3: Listening.

Succeeding as a receiver

The Seven Deadly Habits of Bad Listening

Presentation transcript:

Listening Communication Applications

Are listening and hearing the same?

Hearing  An automatic reaction of the senses and nervous system to incoming stimuli.

Listening  A voluntary act. The process of understanding what was meant, not simply hearing what was said.

What is considered the number one on the job skill?

Three Reasons Why We Listen:  To Understand

Why we listen:  To Remember

Why We Listen:  To Evaluate

The Rate Gap  The space between words spoken by another and our ability to interpret them.

Rate Gap  In other words, our minds and mouths work at different speeds.  Our brains simply work faster than our mouths.  We find ourselves with “listening spare time”.

Rate Gap  The average person speaks 120 – 180 words per minute.  The average listener can handle approximately 400 words per minute.

Types of Listening  Appreciative Listening Listening for enjoyment. Examples:

Types of Listening  Discriminative Listening – listening to single out something.  Examples:

Types of Listening  Comprehensive Listening – Listening to understand Examples:

Types of Listening  Therapeutic Listening – The listener acts as a sounding board for the speaker as the person talks through a problem. Examples:

Types of Listening  Critical Listening – evaluating what you hear to decide if the communicator’s message is logical.  Examples:

Seven Deadly Habits of Bad Listening Tuning out dull topics Tuning out dull topics

MEGO  My eyes glaze over!  “Let’s review our fire drill procedures.”

Dull Topics  Improve on this by listening for useful information.  Use the Rate Gap!!

Faking Attention  Also known as Pseudolistening or fake listening.  Improve on this by mentally paraphrasing what the speaker says.  Use the Rate Gap!!

Yielding to Distractions  Noises around us (peripheral) get our attention.  A door slams, cell phone rings, someone smacking gum.  Try to block out distractions when concentrating.

Criticizing Delivery and or Physical Appearance  This could include:  Delivery: Fillers, accents, word choice, etc.  Appearance: clothing, grooming, physical impairments, etc.

Jumping to Conclusions  Avoid personal biases against a speaker’s background or position.  Withhold judgment Hear people out before making decisions.

Overreacting to emotional words.  Words or phrases that pushes our “hot buttons”.  Words that pass through our emotional filters.

Emotional Filters EducationPhysical Condition BiasesMorals/Values AttitudeFamily AgeReligion Experience Respect another’s point of view!!!!

Interrupting  Also known as a “Communication Hog”  We do not listen when we are eager to speak.  We spend most of our listening time thinking about what we want to say. Talk shows have made interrupting popular.