QNX Solutions Network Delivering Excellence Together Kimm Krueger, Director, Worldwide Channels

The Importance of the QNX Channel And what this means to you

 The QNX Channel  QNX Reseller Program  QNX Reseller Launch  The Proliferation of QNX  The Customer  Resellers Agenda

 Create global channel to accommodate unfettered growth  Identity and position in the embedded market space  Proliferate QNX around the globe >Professional representation >Technical expertise  Build a strong channel, with a strong identity  Service the channel and the customer  Support the channel and customer with programs  Continue channel evolution– our success is never final The QNX Channel

Seattle Dallas San Jose Los Angeles Boston Chicago Detroit Philadelphia UK Germany France Japan Ottawa Headquarters in Ottawa 240 employees with 13 offices in 8 countries 27 distributors representing 29 countries QNX Around the World

6 QNX Channel Success  Unprecedented growth over last year >Revenue – 35% growth >Mass – 27% increase in distribution partners >Interest in distributing QNX – large spike – daily inquiries  Channel development continues >Third tier to be added – resellers >Evolution of channel sophistication – selling and developing >Programs developed to support channel and it’s momentum  Education - Intel  Major Accounts  Marketing support  Partner Kitting

7 QNX Solutions Network Today QNX proudly unveils the third tier of our channel

8 QNX Solutions Network QNX Reseller Launch November 19 th, 2003 QNX Russia 2003 St. Petersburg, Russia

9 Reseller Program  Importance >QNX corporate and QNX distribution work together to evolve channel further – a third tier >Official designation for reseller >Peace of mind for the customer >QNX reseller can access many program benefits via QNX distributor >Building an effective and efficient team to service the QNX customer base >Extending our reach to extend customer service

10 Channel Program Tiers Seniority, Commitment QNX Expectations

Marketing Tools Support Tools Prospecting Tools Welcome Kits Brochures Lead Referral Plaques Technical BooksRecruitment Kits

Sustaining Tools Sales/Technical Training White Papers/Success Stories Quarterly/Weekly Updates

13 Reseller Program Launch  Dateline - St. Petersburg, Russia………… >There are many excellent reasons that QNX would choose to launch this program with SWD  The QNX/SWD relationship, 12 years strong  Consistent performers and a powerhouse at developing and servicing their market  One of the most advanced distribution partners we have, particularly from the technical and marketing perspectives – this is evident from their customer base  Strategic initiatives – seeding future generations with education programs - have signed the most universities to this QNX program – another reason we are launching our joint educational program with them  They are the only distribution partner – so far, who have managed to bring our co-founder, Dan Dodge to their events!  QNX is very proud to have SWD as a distribution partner!

The Proliferation of QNX LADA

15 The Customer Comes First  #1 QNX Corporate Objective > Focus on always improving the Customer experience  There are many facets to this initiative within QNX and many functional groups involved  One of these important facets, to improve the customer experience, are the sales teams, of which the QNX channel is one component  The Indirect group works tirelessly, with many internal departments, to train, support, plan, and strategize – and now evolve and extend  This program is one of the biggest initiatives to improve our customers experience, from a sales perspective  QNX launches this new tier in our channel to better service you, the customer.

16 QNX Solutions Network It is with great pleasure QNX confers the official status QNX Reseller to the following companies: ACK Company CBO BC LLC ISC Computers Ltd. JS RTS Ukraine Ltd. Nautsilus Ltd. ProSoft Ltd. SOLCOMtech UNIT Ltd.

17 Thank You Delivering Excellence Together