Powering Global Access to Reference Content Presented to: ICOLC October 6, 2001

Books24x7 is the industry’s leading provider of business-critical referenceware solutions designed to: –Enhance the learning experience –Accelerate the acquisition of knowledge and skills Pioneer in “referenceware” creation and delivery –“Referenceware” is business critical content delivered in a technology platform that is incorporated into learning and knowledge environments –“Referenceware” provides optimal use of content in support of business requirements –More than 325,000 paying subscribers Founded in 1994 Headquarters in Norwood, Massachusetts Serving the Corporate, Learning and Library markets. Books24x7 Corporate Overview

Key Features of the Books24x7 Referenceware Platform Browser Based Powerful Relevance Search Personalized Bookshelf Full Text for Every Book Graphics, Code, etc Editorial Board Intuitive Navigation Current Content

Partial List of Books24x7 Clients 325,000 Subscribers in 800+ Companies such as: Financial Services Manufacturing and Logistics Telecom & Technology Non-Profit & Government

Technology/Delivery Platform Patent-pending multi-tiered search capabilities Search, browse and view the full contents Accessible worldwide via platform independent web browser and wireless devices MARC records IP Authentication Simultaneous Usage Remote Patron Access Zero administration

Technology/Delivery Platform Delivery and integration is just as critical as the content –The delivery platform must be “Publisher Agnostic” –Integration & user experience will determine adoption Publishers are in the content creation business –They are not software developers –They do not offer the advantages of independence and aggregation –Focus on merchandising printed book sales –More than 65 have partnered with Books24x7 Bottom line: Books24x7 has the best technology and implementation capabilities. It’s our core business! –Proven solutions and implementations –We apply our knowledge and experience

Content Acquisition & Management Strategic alliances with 65+ best-in-class commercial publishers Editorial focus on relevancy, quality and currency Continual evaluation loop for content enhancement live titles, with hundreds more coming soon Standardization of content is key to scalability Elements of Selecting Best-in-Class Content Usage Reports Editorial Advisory Board Publisher A-List Keyword Search Results Best Sellers User Feedback

Content Partners

Major Publisher Relationships Book PublishersNature of Relationship Live Titles Sybex Major new agreement Sams/Que (PTG) Established McGraw-Hill132135New long-term agreement Hungry Minds (inc. Dummies) 87130Open catalog John Wiley & Sons 77129Open catalog Microsoft Press Very strong Selected IBM Redbooks Open catalog Artech House 3142 Established Other imprints include: AMACOM, CRC/Auerbach, Digital Press, Morgan Kaufmann, Syngress Other Content: Select University presses: MIT, Oxford User documentation from vendors (Palm, SAS) Report content (Giga Information Group, Meta Group) Up & coming niche publishers such as Apress, Redmond Technology Press. Coriolis Project Management Institute Other Key Agreements Close to Signature Total Titles

Subject Coverage Over 90 technical topics, including: Certification Databases Desktop and Office Application –Word –Excel –Access –Internet Enterprise Applications Graphic Design Hardware Networks and Protocols Operating Systems Programming Web Development Business and Culture

Product Demo Latest Content 40+ IT Imprints Click to Find Info Fast See What’s Hot & New

Product Demo - Easy Navigation Search Meta Data Search by Keyword Search by Topic Drill Down into Subtopics

Product Demo - Powerful Search Patent Pending Search Relevancy Ranked Short Synopsis Top Section Hits Flexible Search Options

Product Demo – Full text, Relevant Results Chapter Relevancy Meters Navigate at Chapter Level Links to Companion Sites Full Text Online Key Terms Highlighted

Product Demo – Personalization (Patron Option) Create Bookmarks Annotate Bookmarks Manage Personal Bookshelf

Product Demo - Rich Experience Synopses Bylined by Experts Fully Linked Table of Contents Extra 10% Off P-Book

Pricing for Libraries and Consortia: List Price: $6600 for 1 SU Consortia Price: $4950 for 1 SU Discounts for additional SU Discounts available for consortia when orders are placed together ONE PRICE: No additional charge as new content is added Usage reports available, including SU denials Trials available