1. Ingram Digital Presentation Canadian Research Knowledge Network Annual Pre-Conference Réseau canadien de documentation pour la recherche Montreal, Canada September 22, 2008 Linda Vendryes, VP Channel Development – Ingram Digital Steve Forest, Director of E Content – Coutts Library Services

2. Agenda I ngram Content Companies Ingram Digital Group Coutts Information Services Humanities & Social Sciences Collections CRKN Agreement Points MyiLibrary Platform & Functionality Other Ingram Services Contact Information Demonstration

3. Introducing the Ingram Content Companies

4. The Ingram Content Companies

5. Ingram Book Headquarters  Over 18,000 publishers  Over 30,000 customers  1.5 million titles in stock  5.4 million titles in database  Global distribution

6. The Power of Print-on-Demand  50 million books printed  Currently 1.5m books per month  Average print run 1.8  Operations in USA and Europe  Repository of 600,000 titles  Paperback, hardback, color  Plans for global rollout  Distributed print through On Demand Books..

7. Ingram Digital - Digital content. Delivered.  130,000 downloadable e-books  150,000 academic reference titles accessible online  3,000 e-textbooks - Delivery solution for CourseSmart  Partner of choice to over one thousand publishers, and hundreds of retailers, libraries and distributors worldwide  Powering some 40 commercial websites for e-books  Serving thousands of libraries in over 30 countries  Repository of 600,000 digital titles at Lightning Source for conversion  250,000 digital files being added annually  Ability to download content to portable devices  Services to include bulk purchase negotiations with publishers Ingram Digital is the leading independent e-content distributor and supplier of digital content management, hosting, and distribution solutions for publishers, retailers, libraries, higher education institutions and resellers worldwide

8. Coutts Library Services Coutts Information Services is the academic library sales arm of the Ingram Book Group and a distributor of Ingram Digital products that include: MyiLibrary titles eAudio (launching in Fall 2008) Coutts currently sells both print and electronic content into all provinces throughout Canada and to 90% of all major Canadian academic institutions. Coutts Information Services is the Project Coordinator for CRKN Member Libraries located in Niagara Falls, Canada.

9. CRKN Delivers Content

10. Humanities and Social Sciences Collections Taylor & Francis - 11,697 Titles – published between 1933 -2008 - Dual Access on MyiLibrary and T&F Site Oxford University Press - 5,038 Titles – published between 1948 – 2008 - Dual access not available on OUP site currently Cambridge University Press - 2,431 Titles – Published between 1995-2007 -Dual access not available on CUP site currently 1,000 Front List Titles to be added over next three years.

11. Points of the Agreement Content purchased in perpetuity Unlimited access for CRKN Member Libraries Usage Stats per institution available – Counter Compliant Branding available per institution Free MARC Records 20% printing allowed per book Content (i.e. chapters, pages) can be printed and print format used for ILL Libraries can add content to existing MIL platform Local loading option available – needs publisher approval Coutts Information Services – local management

12. Institution Solutions MyiLibrary

13. MyiLibrary e-book Model Aggregated e-book Solution – 350+ Publishers Web/Browser Based Platform License Titles in Perpetuity Purchase title by title or by collection Online Simultaneous Multi User Access ILS Integration via MARC Records Patron Driven Model (MPS)

14. MyiLibrary - Key Library Customers

15. MyiLibrary Today MyiLibrary Platform Flexible Acquisition Models Title List Generator User Features – bookmarks, annotations, save searches Copy, Paste, Print Multi-page viewing In-library and remote access COUNTER compliant usage statistics Long Term Viability via Ingram

16. MyiLibrary – Version 4.0 MyiLibrary Platform 250,000+ Academic e-books 100,000 Trade e-books 10,000 e-audio books Enhanced Searching Downloadable e-books Open URL Compatible

17. MyiLibrary – Search

18. MyiLibrary –Screen Shots MyiLibrary – Discovery

19. MyiLibrary – Use

20. Discovery Without Discovery – there is no usage. Ingram believes in multiple ways to promote discovery and access. ILL System Federated search portals Electronic catalogs Search and Discover tools Widgets Marketing promotions throughout libraries websites/signs/etc

21. MyiLibrary Electronic Inter Library Loan Partnership with Canada Institute for Scientific and Technical Information (CISTI) for e-ILL CISTI Model Currently in Use http://loans.myilibrary.com http://cat.cisti.nrc.ca/search Library and/or Public User Can Borrow a e-Title for $25 for 30 days 26,000+ Science, Technology & Medical Titles Available

22. Ingram Contact Information Branding Site/Adding URL Resources/technical questions: support@myilibrary.com Local Human Help for questions and support sforrest@couttsinfo.comsforrest@couttsinfo.com 905 294 4290 ncatallo@ingramdigital.comncatallo@ingramdigital.com 303 790 9795 lvendryes@ingramdigital.comlvendryes@ingramdigital.com 615-213-5488

23. Coutts Contact Information Clare Appavoo, Sales Director Canada cappavoo@couttsinfo.com 416 544 1409 Yves Vanier, Area Manager Eastern Canada yvanier@couttsinfo.com 450 674 9166 Kara Gourley, Area Manager Central Canada kgourley@couttsinfo.comgourley@couttsinfo.com 647 342 5272 Alison Griffin, Area Manager Western Canada agriffin@couttsinfo.com 604 987 1408

24. Ingram Library Services - MyiLibrary Demonstration MyiLibrary

25. Ingram Library Services - MyiLibrary Questions & Answers