diane dutcher marianna jewell elaine smith step-by-step a way-finding design team

Problems - Outside Three modes of transport -- MARTA, on foot, & car In General: No maps No signs No appropriate direction givers If they DID exist: Not multi-lingual Not graphical Not consistent or properly associated Not in logical location Not catered to user group (ie, cars are directed to front of hospital, not parking)

Location: System of signs and maps (placement + orientation) All modes of transportation To and from the hospital Solutions - Outside External Signage: Consistent Graphical Multi-lingual

Problems - Inside Current Hospital: Make use of landmarks: colored umbrellas Small size makes it easier to maneuver NO MAJOR PROBLEMS New Hospital: Larger in size Connection between old and new hospitals Lack of knowledge for return consumers

Solutions - Inside Physical Interactive Map –Innovative, fun, and interactive for all types of users –2 main layers: colors + floor plans –10 corresponding buttons that, when pressed, light up pathways to each destination

Solutions - Inside Printable Walking Directions –Provide visitors with a takeaway reference (to and from destination) –Can be printed from interactive model –Offered in both English and Spanish