1. What is Accessibility? Transport

2. Who Benefits? Everyone!!! Passengers with Categories of Special Needs: – People with Disabilities – The Aged (over 55 ’ s) – Pregnant Women – Young Children (up to 14 years old) – Adults accompanying young children – Signage Passengers – Female Passengers – Load carrying Passengers

3. Travel Chain Plan the TripGet to Pick-Up Point Get into Vehicle Make the Journey Get Out of Vehicle Get to Destination Give Feedback on the Trip

4. Plan the Trip Accessible Information – Internet – Smart phone / apps – Variety of formats Reliability Consistency Appropriate to Environment Affordability

5. Get to the Pick-up Point On Demand Services Accessible NMT Facilities Accessible Signage and Wayfinding Choice of Transportation Safety

6. Get Into Vehicle Low-entry as opposed to low floor Specialised environment Fare / Access Control Accessible Information

7. Make the Journey Accessible Vehicle – Universal Design Space – Priority / Adequate Seating Accessible Information Safety Staff Training and Awareness

8. Get Out of the Vehicle Transport Integration – Ensuring that the links between different modes of transport are also accessible – Timing – Consistency Safety

9. Get to Destination On Demand Services Accessible NMT Facilities Accessible Signage and Wayfinding Choice of Transportation Safety

10. Give Feedback on Trip Choice of media – Internet – Smart phone / apps – Social Media Staff Training Response time Operations / Systems planning

11. Outcomes Without accessible Transport, many other programmes are wasted. – Education – Employment – Social – Medical Rural Transport can be a challenge