Electronic Health Record and Chart Completion Training for Physicians HCA Physician Helpdesk (24/7)

Contact the Physician Helpdesk at or your PSC OR Log into hCare Portal Do you know your 3/4 ID and Password ? Enter User 3/4 ID and Password Select Incomplete Tab NO YES

Select Process or Process All Do you know your HPF PIN? Contact the Physician Help Desk or your PSC Enter your PIN (4 digit) Click Sign, or Complete after editing or Decline if not yours to sign Select: Signature NO YES

Select Process or Process All Type the missing text in the box provided and click Complete the “Reason” will explain what the analyst is looking for Select: Missing Text Select: Dictation and Process or Process All 1. Complete Dictation in Normal Manner 2. Enter Dictation Job ID for Tracking (optional) Click: Complete

Viewing Prior Charts Choose Patient from patient list and select Prior Chart Link Select Medical Record Number (MRN) or Encounter Number Click on Clinical Tab View Documents by Selecting from Document Tree